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Aparthotel

Prime Residence Heliopolis

4.0 star property

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Photo gallery for Prime Residence Heliopolis

Deluxe Studio | Living area
Reception
Standard Studio
Superior Studio | Living area
Superior Apartment, 1 Queen Bed | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Thawra Street, Cairo, Cairo Governorate, 4470351
  • Place, Citystars Heliopolis
    ‪12 min walk‬
  • Place, Baron Empain Palace
    ‪3 min drive‬
  • Place, Cairo International Stadium
    ‪6 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio | Living area

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Queen Bed

Superior Apartment, 1 Queen Bed

Superior Apartment, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Prime Residence Heliopolis

Aparthotel with a 24-hour front desk, near Citystars Heliopolis
Along with concierge services, this aparthotel has a 24-hour front desk and free WiFi in public areas. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a Smart TV with satellite channels. Additional amenities include a minibar, free bottled water, and an iron/ironing board. Weekly housekeeping is available.
Prime Residence Heliopolis offers 36 air-conditioned accommodations with minibars and complimentary bottled water. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

During your stay at Prime Residence Heliopolis, you're just a quick walk from Tivoli Dome. Features include free WiFi in public areas and concierge services. This upscale aparthotel has 36 apartments. Each apartment offers free WiFi and a Smart TV.
  • Each apartment offers a Smart TV, a minibar, and an electric kettle
  • Free WiFi (speed: 50+ Mbps)
  • Services include a concierge
  • Just a 4-minute drive from Citystars Heliopolis and 13 minutes from Khan el-Khalili
As a guest of Prime Residence Heliopolis, you'll find concierge services and an elevator. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Cairo aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: USD 8 per night

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 45-inch Smart TV with premium satellite channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (weekly)
  • Iron/ironing board

Location highlights

  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 36 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Prime Residence Heliopolis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 8.0 per night.
  • Cribs (infant beds) are available for USD 4.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 4.0 per night
  • Rollaway bed fee: USD 8.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pets and service animals are not allowed on site.

Property is also known as

Prime Heliopolis Cairo
Prime Residence Heliopolis Cairo
Prime Residence Heliopolis Aparthotel
Prime Residence Heliopolis Aparthotel Cairo

Reviews

Prime Residence Heliopolis Reviews

9.2

Wonderful

9.2/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 38 out of 55 reviews
Rating 8 - Good. 10 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

10/10 Excellent

Hussam

Travelled with family
Liked: Cleanliness, room comfort

Good, Clean, Safe

The accommodation is so Good and clean. I really recommend it, and plenty of Resturants and Coffee shops around.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tarek

Liked: Cleanliness, amenities, property conditions & facilities
Great propert and wonderful staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Hong Yao

Liked: Cleanliness, amenities, property conditions & facilities
Super modern amenities and pretty close to downtown Cairo. What more can you ask for.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Room comfort

Amazing apartment hotels!

Stayed 1 night in May 2025

10/10 Excellent

Monica

Liked: Room comfort
Overall great stay, these are fantastic apartment hotels in Masr El Gedida area! The rooms themselves are brand new, very modern and decently spacious. Beds are comfortable and kitchens are well-equipped! 24h front desk is also an added benefit for apartment hotels. Only two complaints: (1) rooms didn't feel like they were deep cleaned at check-in (floors were obviously not mopped), (2) Prime Residence needs to clarify the differences between the room types! When I called them I was told they're all identical in terms of what's inside the rooms and only difference is square footage but this is very false! We booked a Deluxe and our friends booked a Superior which is lower rank and cheaper and they had a full 1-bedroom apartment while we had a studio! On another occasion we also booked the most basic room and it was missing a couch and the washing machine which shows that the differences are not just square footage.
Stayed 6 nights in May 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was very clean and comfortable, and staff was friendly and helpful. Sadly we didn't get to stay long, just a quick overnight before a flight home, but would for sure stay here again.
Stayed 1 night in May 2025

10/10 Excellent

MUAD

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2025

10/10 Excellent

Suha

Travelled with family
Liked: Cleanliness, room comfort

Clean and great staff

It was great and Mr Islam was very helpful, property is very clean , area is quiet and safe, rooms were very clean , I will definitely book again
Stayed 4 nights in May 2025

10/10 Excellent

Noora

Travelled with family
Liked: Cleanliness, room comfort

Nice hotel

We love the apparent perfect will choose again
Stayed 8 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New, clean and helpful staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Adnaan

Liked: Cleanliness, room comfort

Modern rooms close to the airport

Booked this as we had a 20 hour stop over in Cairo. Hotel is close to the airport. Check in was smooth. Person at reception was very friendly and also gave us recommendations on where we could visit during our short stay. Hotel is new therefore rooms are modern and clean. Room had a fully equipped kitchen which included a washing machine which could be useful. Only issue I could really point out is the lack of sound proofing in the room. Could be an issue for those who are light sleepers as the traffic from outside is quite noisy all night.
Stayed 1 night in Apr 2025

8/10 Good

Laith

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 6 nights in Apr 2025

6/10 Okay

Bryan

Disliked: Cleanliness, room comfort

Need to consider if this hotel meets your need

It not what I expected. First the hotel is on the main street but you have to walk down an alleyway to get to the entrance. There are two flights of stairs without elevator to get to the lobby. The check in was easy. The room has all amenities as advertised. However, the sheet is itchy and we woke up with bite marks suggesting bug beds. They were doing maintenance during my stay and they turned off my water. I was able to restore it with a phone call to the front desk. This hotel is not right for me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abishaaline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Place was super clean and nice, staff needs to communicate a little better we had to wait 40 mins to check in even though we booked it months in advance. But it was a very nice hotel other wise, Heliopolis is in a good location
Stayed 1 night in Apr 2025

10/10 Excellent

abedalwadoud

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, clean, and comfortable. The staff is very friendly.
Stayed 11 nights in Apr 2025

10/10 Excellent

Arinaitwe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hosts went out of their way to accommodate me as a non-arabic speaking individual and tended to my needs deligently
Stayed 5 nights in Apr 2025

8/10 Good

Nader

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Amin

This place is really good but if you choce quite side apartment street side is really bad and you cant sleep because the sound of car horns is to much
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Satisfactory

Stayed 4 nights in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean property. Would have given them 5 stars if the windows were better sound proof as the street is very noisy
Stayed 2 nights in Mar 2025

4/10 Poor

Bassam

Liked: Cleanliness
Disliked: Amenities
Front desk employees were good, reservation employees were terrible, I had to check out earlier and they refused to refund the rest of my paid reservation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Selene

Liked: Cleanliness, room comfort

Nice location

Very Good service prívate . Always someone at the front desk. In a Good location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Selly

Liked: Cleanliness, property conditions & facilities
I have great experience with the staff in the hotel. Great service with Islam ordering Uber everyday. Also Abdullah was very helpful ordering food. One recommendation is to offer breakfast
Stayed 5 nights in Feb 2025

10/10 Excellent

khadar

Liked: Cleanliness, amenities, property conditions & facilities
I’m not quite sure where to begin, as this is my first time writing a review for a hotel or residence. Visiting Egypt for the first time, I was pleasantly surprised by the level of luxury at Prime Residence. Its location is ideal—close to the airport and just a short distance from City Stars Mall. I was impressed by the design and cleanliness of the residence. The staff provided exceptional service, and I felt secure throughout my stay. I wholeheartedly recommend this place to anyone visiting, and I’m already looking forward to returning in June. Thank you for showing me that Egypt can be as luxurious as Dubai!
Stayed 6 nights in Feb 2025

10/10 Excellent

Youssef

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025