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Aparthotel

Prime Residence Heliopolis

4.0 star property

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Photo gallery for Prime Residence Heliopolis

Standard Studio
Reception
Superior Apartment, 1 Queen Bed | Living area
Deluxe Studio | Living area
Standard Apartment, 1 Bedroom | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Thawra Street, Cairo, Cairo Governorate, 4470351
  • Place, Tivoli Dome
    ‪7 min walk‬
  • Place, Citystars Heliopolis
    ‪10 min walk‬
  • Place, City Center Shopping Mall
    ‪7 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio | Living area

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Queen Bed

Superior Apartment, 1 Queen Bed

Superior Apartment, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Prime Residence Heliopolis

Along with concierge services, this aparthotel has a 24-hour front desk and free WiFi in public areas. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a Smart TV with satellite channels. Additional amenities include a minibar, free bottled water, and an iron/ironing board. Weekly housekeeping is available.
Prime Residence Heliopolis offers 36 air-conditioned accommodations with minibars and complimentary bottled water. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

During your stay at Prime Residence Heliopolis, you're just a quick walk from Tivoli Dome. Features include free WiFi in public areas and concierge services. This upscale aparthotel has 36 apartments. Each apartment offers free WiFi and a Smart TV.
  • Each apartment offers a Smart TV, a minibar, and an electric kettle
  • Free WiFi (speed: 50+ Mbps)
  • Services include a concierge
  • Just a 4-minute drive from Citystars Heliopolis and 13 minutes from Khan el-Khalili
As a guest of Prime Residence Heliopolis, you'll find concierge services and an elevator. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Cairo aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 45-inch Smart TV with premium satellite channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Iron/ironing board
  • Weekly housekeeping

Location highlights

  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 36 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Prime Residence Heliopolis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pets and service animals are not allowed on site.

Property is also known as

Prime Heliopolis Cairo
Prime Residence Heliopolis Cairo
Prime Residence Heliopolis Aparthotel
Prime Residence Heliopolis Aparthotel Cairo

Prime Residence Heliopolis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 91 reviews
Rating 8 - Good. 15 out of 91 reviews
Rating 6 - Okay. 6 out of 91 reviews
Rating 4 - Poor. 4 out of 91 reviews
Rating 2 - Terrible. 0 out of 91 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room and environment was clean and the provisional manager was very helpful and all others staffs
Stayed 9 nights in Nov 2025

10/10 Excellent

vu thien dinh

Stayed 1 night in Oct 2025

10/10 Excellent

Yasser

Liked: Cleanliness, amenities, property conditions & facilities
Property staff and manager was super nice and accommodating. Always welcoming you with a smile and attentive to any requests. Thank you all and keep up the good work
Stayed 13 nights in Oct 2025

10/10 Excellent

Basem

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room Clean Beautiful amenities Beautiful customer service
Stayed 2 nights in Oct 2025

8/10 Good

Syed, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The standard room was very loud as it was on the side of the roads (busy motorway). Constant cars wizzing by meant impossible sleeping at night for me. I had to upgrade a room by paying over £100 and the noise reduced by 80%. Not fully gone but was able to sleep. Other than that everything else was fine, nice decor, good location as it’s away from the annoyances. About 50mins away from Giza.
Stayed 6 nights in Sep 2025

10/10 Excellent

Noha

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and modern. In a nice area , room needed a hair dryer though
Stayed 1 night in Nov 2025

10/10 Excellent

hassan

Stayed 2 nights in Oct 2025

4/10 Poor

Mamdouh

Disliked: Property conditions & facilities
Noisy area with non stop traffic on a large avenue which is very dangerous to cross. The shower door was not closing and could have fallen down if not repaired. No restaurants or stores close by The most annoying part is trying to bill us for washing the shower floor mat and towels The front desk receptionist during the day is rude and has no understanding of how customers service works in such a place
Stayed 8 nights in Oct 2025

4/10 Poor

Mamdouh

Disliked: Cleanliness, property conditions & facilities
Noisy place, non stop traffic and crossing the street is very dangerous. They want to charge for leaving foot prints on the washroom floor mat and make up on the shower towels. No restaurants or coffee shops close by
Stayed 4 nights in Oct 2025

4/10 Poor

Gamal Abdel Salam

Disliked: Amenities
Safe with no key Broken chair, I asked many times to be fixed Bad smell in corridor
Stayed 7 nights in Oct 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Management was very kind and patient
Stayed 7 nights in Oct 2025

10/10 Excellent

William, Ellicott City

Liked: Cleanliness, amenities
No signage facing the street, hard to find. Other than that, excellent place to stay for a week or so in Heliopolis!
Stayed 6 nights in Oct 2025

8/10 Good

Roland

Stayed 9 nights in Sep 2025

10/10 Excellent

Alexander, Amersham

Liked: Cleanliness, amenities, property conditions & facilities
Very clean new friendly staff highly recommended
Stayed 4 nights in Sep 2025

10/10 Excellent

Cristina R.

Liked: Cleanliness, room comfort
مكان مريح جدا . قريب على مطار .
Stayed 3 nights in Oct 2025

10/10 Excellent

Soulafa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Prime Residence is super clean with professional and helpful staff. The kitchen has the basic necessities and it comes with a washing machine too. I came with my husband and 2 boys. We all loved it!
Stayed 2 nights in Sep 2025

10/10 Excellent

Hala

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

ALSADIQ

Liked: Cleanliness, property conditions & facilities
Good
Stayed 5 nights in Sep 2025

6/10 Okay

Khalaf

Very noisy
Stayed 3 nights in Sep 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, nice and clean suite - but cheap with amenities. Stayed with my husband for 2 nights, we were given 2 small bottles of water, and enough Nescafé for 1 cup 😂 would be nice if the property considered these small details
Stayed 2 nights in Sep 2025

8/10 Good

Farah

Liked: Cleanliness, property conditions & facilities
We only stayed here for one night during a long layover in Cairo. Overall, the experience was fine and on par for what we expected considering what we paid. The room was adequately stocked with everything we needed and was reasonably clean. The location was also convenient, with plenty of restaurants within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Andley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice size room. Very nice people. It’s worth every penny.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Zira

Liked: Cleanliness, property conditions & facilities
Nice and clean apartment with supportive staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, property conditions & facilities
Clean and nice building and well equipped comfortable room
Stayed 5 nights in Jul 2025