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Renaissance Cairo Mirage City Hotel

5.0 star property

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Photo gallery for Renaissance Cairo Mirage City Hotel

Exterior
Executive Suite, 1 King Bed, Pool View
Presidential Suite, 1 King Bed, Pool View
Lobby sitting area
Deluxe Room, 1 King Bed, Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
Ring Road, Mirage City, Heliopolis, New Cairo, Cairo Governorate, 11757
  • Cairo Festival City Mall
    ‪7 min drive‬
  • Citystars Heliopolis
    ‪9 min drive‬
  • Egypt International Exhibitions Center
    ‪10 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Down duvets, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Pool View

Executive Suite, 1 King Bed, Pool View | Living room

Executive Suite, 1 King Bed, Pool View

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, soundproofing

Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Non Smoking, Pool View

Family Room, 2 Single Beds, Non Smoking, Pool View

Family Room, 2 Single Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Pool View

Presidential Suite, 1 King Bed, Pool View

Presidential Suite, 1 King Bed, Pool View

  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Pool View

Family Room, 1 King Bed, Pool View

Family Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Cairo Mirage City Hotel

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Renaissance Cairo Mirage City Hotel offers 333 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to patios. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renaissance Cairo Hotel Spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Renaissance Cairo Mirage City Hotel. During your stay, you'll be close to KidZania Cairo. Enjoy features like free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi and wired Internet
  • Enjoy international cuisine at Citron, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a playground
  • 10 minutes by car from City Centre Almaza Shopping Mall and 11 minutes from KidZania Cairo
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
Renaissance Cairo Mirage City Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 12270 square feet (1140 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Renaissance Cairo Mirage City Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available.

This 5-star New Cairo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Citron - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chinoix - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Sol - This poolside bar serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Flute - This lobby lounge serves breakfast, lunch, and dinner. Open daily.
Vintage - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Parking on site (USD 5 per day)
  • Valet parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19.50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chinoix
  • Citron
  • Flute
  • Sol
  • Vintage

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 12,270 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (112 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 12 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.5 per person
  • Self parking fee: USD 5.00 per day
  • Valet parking fee: USD 5 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Renaissance Cairo Mirage City Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Cairo City Hotel
Renaissance Cairo Mirage City
Renaissance Cairo Mirage City Hotel
Renaissance Mirage
Renaissance Mirage City
Renaissance Mirage City Hotel
Renaissance Mirage Hotel
Renaissance Cairo Mirage City Hotel New Cairo City
Renaissance Mirage City Hotel
Renaissance Cairo Mirage City
Renaissance Mirage City
Hotel Renaissance Cairo Mirage City Hotel New Cairo
New Cairo Renaissance Cairo Mirage City Hotel Hotel
Hotel Renaissance Cairo Mirage City Hotel
Renaissance Cairo Mirage City Hotel New Cairo
Renaissance Cairo Mirage City
Renaissance Cairo Mirage City Hotel Hotel
Renaissance Cairo Mirage City Hotel New Cairo
Renaissance Cairo Mirage City Hotel Hotel New Cairo

Renaissance Cairo Mirage City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 262 out of 420 reviews
Rating 8 - Good. 107 out of 420 reviews
Rating 6 - Okay. 29 out of 420 reviews
Rating 4 - Poor. 12 out of 420 reviews
Rating 2 - Terrible. 10 out of 420 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siempre un servicio excelente, personal muy amable, en un entorno acogedor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Myungwoo, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent of all
Stayed 1 night in Mar 2025

2/10 Terrible

Fred

Disliked: Staff & service
uncooperative staff
Stayed 1 night in Jan 2025

10/10 Excellent

Noeliz Del Carmen Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Chaerish

Everything
Stayed 4 nights in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelling restaurant

All was great. My only remark, which I have already informed the hotel about, is the smell from cooking eggs inside the restaurant which sticks to your clothes. I can't imagine going to a meeting after having breakfast with this smell. Cooking should be done in kitchen
Stayed 5 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient in New Cairo. Safe with great amenities. Pool area is great with an outdoor bar, heated all year around. Greet gym and restaurants. Staff is accommodating with driver requests, airport pickups etc… great clean, modern rooms. Awesome stay.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice, quiet and quaint, beautiful courtyard
Stayed 2 nights in Dec 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very nice
Stayed 5 nights in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All service ratings would have been 5 stars if it wasn’t for shift manager/supervisor the night I arrived speaking inappropriately (rude) to one of his staff. Absolutely unacceptable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall happy with my experience
Stayed 1 night in Nov 2024

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing
Stayed 6 nights in Nov 2024

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Nov 2024

8/10 Good

Gustave David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked all of the staff, excellent attention to the guest, Mr Tudor and Romani excellent! The infrastructure of hotel seems rather old
Stayed 11 nights in Nov 2024

10/10 Excellent

Syed Shujaat Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Renaissance Cairo Mirage City Hotel was truly enjoyable from start to finish. The hotel is beautifully designed with stylish interiors and a warm, welcoming atmosphere. The room was spacious, modern, and spotlessly clean, equipped with all the amenities I needed and a very comfortable bed. I loved the large windows, which let in plenty of natural light and offered a beautiful view of the city. The standout feature of this hotel is the exceptional staff. Every team member I interacted with was attentive, friendly, and eager to help. Whether it was recommendations for local attractions, arranging transportation, or any small request, they handled it with efficiency and a positive attitude. Their commitment to excellent service made the stay even more enjoyable. The breakfast was another highlight, with a fantastic spread of fresh and delicious options to suit any taste. The pool area provided a perfect place to unwind after sightseeing, with comfortable loungers and attentive service. Located in New Cairo, this hotel is perfect for both business and leisure travelers. It’s close to major attractions and business districts, yet offers a quieter and more relaxed environment. Overall, the Renaissance Cairo Mirage City Hotel exceeded my expectations, and I would highly recommend it to anyone visiting Cairo. The wonderful staff truly elevate the experience
Stayed 1 night in Nov 2024

10/10 Excellent

Mar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 1 night in Oct 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great pool area and friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, and they care about you!

I had a wonderful seven-day stay. Everything from pick-up at the airport to drop-off and in between was perfect. They ensured that all was well and that you were comfortable. Hisham (the navigator), Hager (the breakfast hostess), and Mariam were always awesome and helpful in the breakfast room. Overall, the staff was friendly. One area they could improve is their housekeeping—they always tend (almost every day) to forget something or other, and you have to call to get it.
Stayed 7 nights in Oct 2024

6/10 Okay

Mohamed achraf

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024