18 Sep 2019 by Mohamed Ibrahim
Dear valued guest, Thank you for your feedback . Feedback such as this is important to the success of our hotel and I am glad you have brought your concerns to our attention. I am glad to know as well that “everything went perfect” as you mentioned and I look forward to welcoming you on your next visit. Sincere regards, Mohamed Ibrahim Front Office Manager
Renaissance Cairo Mirage City Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 12270 square feet (1140 square metres) and includes conference space. A kids' pool, a fitness centre, and spa services are also featured at the luxury Renaissance Cairo Mirage City Hotel. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available. This 5-star New Cairo hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Self parking (surcharge) , Valet parking (surcharge)
Renaissance Cairo Mirage City Hotel offers 333 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to patios. Beds feature down duvets. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Citron – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Chinoix – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Sol – This poolside bar only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Flute – This lobby lounge serves breakfast, lunch and dinner. Open daily.
Vintage – This bar serves lunch and dinner. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Renaissance Cairo Hotel Spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Renaissance Cairo Mirage City Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.
For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
