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Staybridge Suites Cairo Citystars by IHG

4.0 star property

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Photo gallery for Staybridge Suites Cairo Citystars by IHG

Coffee shop
Down duvets, in-room safe, desk, laptop workspace
View from property
Free daily continental breakfast
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Emtedad Makram Obeid Street, Cairo, 11737
  • Place, Citystars Heliopolis
    ‪1 min walk‬
  • Place, City Center Shopping Mall
    ‪10 min walk‬
  • Place, Baron Empain Palace
    ‪7 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Smoking, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Smoking, Kitchen

  • 141 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Penthouse, 2 Bedrooms, Kitchen

Penthouse, 2 Bedrooms, Kitchen

Penthouse, 2 Bedrooms, Kitchen

  • 154 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse, 3 Bedrooms, Kitchen

Penthouse, 3 Bedrooms, Kitchen

Penthouse, 3 Bedrooms, Kitchen

  • 162 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Smoking, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Smoking, Kitchen

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Smoking, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Smoking, Kitchen

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Smoking, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Kitchen

  • 141 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Smoking, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Smoking, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Staybridge Suites Cairo Citystars by IHG

12 restaurants, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, 24-hour room service, and a meeting room.
Staybridge Suites Cairo Citystars by IHG offers 140 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Staybridge Suites Cairo Citystars by IHG, you're connected to a shopping center and just a quick walk from Citystars Heliopolis. Features include free breakfast and free WiFi in public areas, plus 12 restaurants.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 12 restaurants
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and racquetball/squash
  • Steps from Citystars Heliopolis and 13 minutes by car from Egyptian Museum
There are 12 restaurants on site, along with a grocery/convenience store. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. A fitness center, a terrace, and barbecue grills are also featured at Staybridge Suites Cairo Citystars by IHG. Parking is available for a fee.

This 4-star Cairo hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM.
Staybridge Suites Cairo Citystars by IHG has 12 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • 12 restaurants

Things to do

  • Gym
  • Racquetball/squash
  • Shopping centre

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Staybridge Suites Cairo Citystars by IHG

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Staybridge Suites Cairo
Staybridge Suites Cairo Citystars
Staybridge Suites Citystars
Staybridge Suites Citystars Aparthotel
Staybridge Suites Citystars Aparthotel Cairo
Staybridge Suites Citystars Cairo
Staybridge Suites Cairo-Citystars Hotel Cairo
Staybridge Suites Cairo Citystars Hotel
Staybridge Suites Citystars Hotel

Staybridge Suites Cairo Citystars by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 90 out of 130 reviews
Rating 8 - Good. 25 out of 130 reviews
Rating 6 - Okay. 12 out of 130 reviews
Rating 4 - Poor. 1 out of 130 reviews
Rating 2 - Terrible. 2 out of 130 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fowzy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with great access to shopping and points of interest. Very good service and staff. Clean and spacious rooms.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Nidal

Liked: Cleanliness, staff & service, amenities
For the first time as a gold member I enjoy the upgrade.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new, big apartment. Good location with direct entrance to the mall
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

JIBRIEL

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad hotel they very bed staff .
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there, it was very clean and comfortable. I highly recommend it!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mohamed Shah Riza Marikar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really convenient location, right next to a great mall. Also provides a really good breakfast and has good clothes washing facilities and dryers.
Stayed 9 nights in Jul 2024
Verified

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the security service always making sure they documented where we were going who we were going with and when we would be back they were also great with talking to the drivers and giving them precise directions where to pick us up at very much enjoyed our stay
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Candice

Liked: Amenities
Very clean
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

IFEOMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. Staff very nice and professional nice breakfast variety choice Great service Staff went above and beyond to make our stay very comfortable. I will definitely return to this hotel.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Migdala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and helpful. We received a Free room upgrade. Location was excellent. We felt safe and pampered!
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our children and we love that our room was big enough to accommodate all of us, even 3 bathrooms which was awesome. We also love that it was connected to the mall with its own private entrance. Breakfast was also good.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Hussein

Liked: Cleanliness, staff & service, amenities
Staff everywhere were outstanding. Property very well located. Central to most destinations. Rooms are in necessary need of renovation.
Stayed 11 nights in Jul 2024
Verified

10/10 Excellent

ahmed

Liked: Amenities
excellent
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Shamsul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable. Friendly staff. Convenient.
Verified

6/10 Okay

shnique

Liked: Amenities
Disliked: Property conditions & facilities
This property needs lots of updating. The only thing I liked was that it is connected to a mall. The surrounding area is also very nice
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the free breakfast with hand cooked omelettes, eggs, and pancakes. The staff is focused on your comfort. Only thing I would change would be to have faster and larger capacity washers and dryers on property.
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
The staff was kind enough to upgrade us to a 3 bedroom suite which made our lives pretty easy. The room was nice, but is due for some updating. Thankfully the staff and the breakfast made up for any shortcomings.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do travel a lot. this year I visited Tampa Florida, Barcelona Spain, Cancun Mexico, Paris France, Athens Greece and now Cairo Egypt. Stay bridge is the best Hotel I have stayed in 2023. Excellent service, awesome staff and good value for your money. Love it. Definitely top of my list next time I am in Cairo, Egypt.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Einas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place overall. The wifi, gym and self-service laundry room are excellent amenities. Easy access to the mall and the intercontinental pool restaurant. I booked a studio but was upgraded upon check in to a one-bedroom. Only problem is that there was construction work in the adjacent building. But the noise was bearable. Pleasant and friendly staff. Would surely stay there again.
Stayed 9 nights in Jun 2022
Verified

8/10 Good

Saleh

Liked: Cleanliness, property conditions & facilities

Good but...

All was good. There was a problem with an AC and they couldn't fix it.
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

abdi rahman

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good limited options and refills Were not done timely.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Yuko

Ok
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Adnan

Liked: Staff & service
Disliked: Property conditions & facilities

Good location but needs updating.

It started out a bit rough. After a long journey we found out they don’t have our reservations. I showed them the confirmed reservations from Hotels.com. But they said they have nothing in their system. Long story short after numerous phone calls and waiting for 2 hours they finally sort out. Finally when we got the room and got all settled in, they told us we will need to Change the room because they gave us a wrong one. It took me 3 hours of going back and forth, running up and down to different rooms we finally got the room. I love the location of the hotel, that’s about it. Very bad experience this time. Never had this issue before when we stayed there many times in the past. Location is awesome. We can go to the mall form the same elevators. Which is very cool. As for the hotel itself, it is outdated. Toilet flush system was broken. Excellent customer support. Everyone who works there was very friendly. Rooms were somewhat clean. Value for your money? We paid premium price for 2.5 star hotel. Location is the only reason we chose this. We may not stay there again.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
モール直結で最高
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MIO

Liked: Cleanliness, amenities, property conditions & facilities
全て良かった
Stayed 3 nights in Oct 2025