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Hotel El Portal Del Marques

3.5 star property

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Photo gallery for Hotel El Portal Del Marques

Restaurant
Exterior
Garden
Reception
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Jr. Del Comercio 644, Cajamarca, Cajamarca, 6001
  • Place, Cajamarca Plaza de Armas
    ‪3 min walk‬
  • Place, Cajamarca Cathedral
    ‪3 min walk‬
  • Place, Santa Apolonia Hill
    ‪7 min walk‬
  • Airport, Cajamarca (CJA-Major General FAP Armando Revoredo Iglesias)
    ‪6 min drive‬

Room options

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Habitación Cuadruple

In-room safe, desk, free WiFi, bed sheets

Habitación Cuadruple

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed, 1 Queen Bed and 1 Single Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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Family Double Room, Balcony, City View | Terrace/patio
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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
4.7 out of 5, Exceptional, 8 reviews
The price is €34
25 Dec - 26 Dec
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About this property

Hotel El Portal Del Marques

Hotel in Cajamarca with a casino and free breakfast
A casino, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a business center, and concierge services.
Hotel El Portal Del Marques offers 41 accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel El Portal Del Marques, you're just a quick walk from Cajamarca Cathedral. Features include free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Cajamarca Cathedral and 4 minutes by foot from Cajamarca Plaza de Armas
  • Free airport shuttle service
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. A casino, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel El Portal Del Marques. A roundtrip airport shuttle is free (available on request).

This 3.5-star Cajamarca hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.
Hotel El Portal Del Marques has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Free return airport shuttle from 6:00 AM to 4:00 PM on request

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 13 2026 to February 18 2026 (dates subject to change).
The following facilities or services will be unavailable from February 13 2026 to February 18 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Business center
  • Casino/Gaming facilities
  • Daily housekeeping
  • Laundry facilities
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel El Portal Del Marques offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20491823098
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel El Portal Marques Cajamarca
Hotel El Portal Marques
El Portal Marques Cajamarca
El Portal Marques
Portal Del Marques Cajamarca
Hotel El Portal Del Marques Hotel
Hotel El Portal Del Marques Cajamarca
Hotel El Portal Del Marques Hotel Cajamarca

Hotel El Portal Del Marques Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 52 reviews
Rating 8 - Good. 16 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Isela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and polite. Room was comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, quiet, friendly, clean, and delicious.

Great location! Very clean and friendly! Quiet too!!Great service too! The attached restaurant was excellent too. Included breakfast. Very affordable also. You will not regret booking here!
Stayed 3 nights in Apr 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience with awesome people

It’s was amazing experience in the hotel with kind people who were very friendly and helpful, I couldn’t wait to go back again
Stayed 3 nights in Feb 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Rooms were clean, staff super friendly and helpful and the location was perfect for exploring. The breakfast was a bonus and included local delicacies. Will be back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Maribel Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to near amenities.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience and want to come back to Cajamarca to stay here
Stayed 2 nights in Dec 2024

10/10 Excellent

Enrique Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpfull and accomodating. Nice beedrooms with comfy beds
Stayed 2 nights in Aug 2024

2/10 Terrible

Walter

Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our stay at the hotel was good, with nice breakfasts and the staff in the dining, reception and porters were friendly and helpful. However, it got spoiled in the last night of our stay when my sister discovered that money was taken out from her carry bag. We reported the missing cash to the reception of the hotel and next day management contacted the cleaning ladies who denied taking the money. Although, we recognized we should have used the safe to put the money in , we think the hotel has a duty of care towards its clients and not one has the right to look over private belongings and take something, in this case, money that don't belong to them. The hotel concluded that during its 27 years of operation never experienced a case like this and backed up its staff. We, as guests, felt disappointed as we are completely sure the money was taken from the carry bag and the hotel didn't show any consideration towards our situation, just a simple apology for the trouble we experienced. Practically, we felt that they were indirectly saying we were lying as they were backing up their staff and not its guests and this is no correct as we believe management should look after its staff but also after its guests.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edmundo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rory, Santa Rosa

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel, bright, our bellman very friendly. Most of the time fine. Little things: In the restaurant the food was great, but the service of the waiters should improve. Our room was spacious although with several uneven floors. cámara Niceness: ¡There is a hair dryer!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel well worth visiting

Unlike a large chain hotel it prioritizes it's own unique style. When you enter the hotel it has an open courtyard with rooms that surround this courtyard and a small well looked after tiny garden
Stayed 2 nights in Jun 2024

10/10 Excellent

Yezid

Stayed 1 night in May 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm pleased with all
Stayed 3 nights in Jan 2024

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property and staff was amazing. We also eat lunch at the restaurant. The food was delicious.
Stayed 3 nights in Nov 2023

8/10 Good

Eileen

Stayed 3 nights in Nov 2023

8/10 Good

D.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, very efficient and convenient laundry services. Limited selection but good breakfast. Nice to have restaurant below and room service. Music plays late into the night and can be disturbing for light sleepers. A little more attention to detail required for cleaning, noted debris under the beds.
Stayed 7 nights in Sep 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there after 25 years, celebrating our 25 anniversary ❤️ Thank you for the excellent service and amazing hospitality. Mario, Jerson and Natalia are super with customer services 😉
Stayed 2 nights in Aug 2023

8/10 Good

Erika, Zephyrhills

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The male host at the front desk was very kind and welcoming. However the two ladies could pay a bit more attention to how they react facially. The room was comfortable and clean but the bathroom had a strong sulfur smell (rotten eggs) that stunk up the entire room.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

maria

Stayed 1 night in Jun 2023