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Aparthotel

Serra Madre Residence

3.0 star property

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Spa
Reception
Spa
Reception
Luxury Suite, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Hot tub
  • Gym
  • Kitchen
  • Pool

Explore the area

View in a map
Rua Rio Grande do Norte, Qd 05 Lt. 05A, Rio Quente, Goias, 75695-000
  • Place, Hot Park
    ‪5 min walk‬
  • Place, Serra de Caldas Novas State Park
    ‪8 min walk‬
  • Place, Parque das Fontes
    ‪10 min walk‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪29 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, free WiFi

Family Suite, 2 Bedrooms

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Serra Madre Residence

Family-friendly aparthotel with free breakfast and a fitness center
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, a hot tub, and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find an LCD TV with cable channels, and other amenities include free WiFi and room service. Change of towels is available on request.
Serra Madre Residence offers 33 air-conditioned accommodations with safes. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Our customers tell us they enjoy the overall property condition at Serra Madre Residence. During your stay, you'll be close to Hot Park. You'll find features like free breakfast and free WiFi in public areas, plus an indoor pool. This comfortable aparthotel has 33 apartments on 6 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, an LCD TV, and a refrigerator
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include a kid's club and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Just a 1-minute drive from Hot Park and a few minutes from Serra de Caldas Novas State Park
Serra Madre Residence offers its guests a children's pool, an indoor pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. Free breakfast is served daily. A fitness center, a steam room, and an arcade/game room are also featured at the family-friendly Serra Madre Residence.

This 3-star Rio Quente aparthotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10 AM.
Room service is available.

Property amenities

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • Room service

Bedrooms

  • Bedroom

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (daily)
  • Limited-hour front desk
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 33 units
  • 6 floors
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Serra Madre Residence Condo Rio Quente
Serra Madre Residence Condo
Serra Madre Residence Rio Quente
Serra Madre Rio Quente
Serra Madre Residence Aparthotel
Serra Madre Residence Rio Quente
Serra Madre Residence Aparthotel Rio Quente

Reviews

Serra Madre Residence Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities
Rating 10 - Excellent. 19 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

2/10 Terrible

Ciro

Liked: Cleanliness
I didn’t like the garage, is terrible
Stayed 2 nights in Jul 2024

4/10 Poor

Tania

Business traveller
Disliked: Room comfort

Suitable for families visiting the parks

Very spacious room, with kitchen and living room. But linens and towels need to be updated. Bathroom was not properly cleaned.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2024

8/10 Good

Carlos Aberto

Travelled with family
Liked: Cleanliness, room comfort

8,8.

O hotel adequado em relação ao custo benefício. O sofá cama da sala deveria ser mais confortável. O hotel é próximo à lojas, restaurante e ao Hot Park. A garagem é bem apertada. Bom café da manhã. No geral, vale a pena.
Stayed 2 nights in Jul 2024

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Luana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Flávia

Liked: Cleanliness, room comfort

Estadia tranquila

Experiência boa, direito a entrar no esplanada com água thermal.
Stayed 3 nights in Feb 2022

10/10 Excellent

ANDRE LUIZ

Travelled with family
Liked: Cleanliness, room comfort

Otimo!

Excelente, hotel confortável e o atendimento foi excepcional. O café da manhã também é muito bom, recomendo.
Stayed 2 nights in Jan 2022

8/10 Good

Marlus

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

FRANCISCO FLAVIO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, room comfort

Muito bom.

Minha experiência foi muito positiva, tanto pela localização, limpeza, cortesia dos funcionários e pela estrutura do hotel.
Stayed 3 nights in Jun 2021

6/10 Okay

Marcelo

Disliked: Cleanliness

Abaixo da expectativa

Garagem disponibiliza era muito estreita e por isso utilizei a rua dado que estava de camionete, não havia papel higiênico no quarto, tive que solicitar e demorou para que fosse disponibilizado, uma das toalhas fornecidas tinha um rasgo/buraco, solicitei uma nova porém não foi disponibilizada, as juntas do box do banheiro estavam pretas, tipo fungado ou falta de limpeza, o chão estava grudento, não sei se era algum produto específico mas preferimos não andar descalços.
Stayed 1 night in Nov 2020

10/10 Excellent

Andressa

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Kerre Anne

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

8/10 Good

sergio

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Boa

Faltou informações sobre o acesso e o valor aos parques termais
Stayed 2 nights in Feb 2020

6/10 Okay

Roseanne stecca

Liked: Cleanliness
Stayed 2 nights in Sep 2019

10/10 Excellent

ALESSANDRO LOPES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente estadia, garagem ruim.

Hotel excelente, funcionários altamente treinados e atenciosos, porém ficou a desejar com relação a garagem, sendo a 1ª entrada da garagem a guia foi mal feita, ao adentrar raspa a parte de baixo do veiculo, podendo vir a danificar. Outro detalhe da garagem é totalmente sem iluminação a noite, ficando aberto a noite toda, expondo assim a segurança do veículo.
Stayed 4 nights in Aug 2019

10/10 Excellent

Hannae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, equipe cordial, excelente café da manhã e a poucos metros do Hot Park e restaurantes.
Stayed 3 nights in Aug 2019

8/10 Good

Virginia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apesar de termos enfrentado problemas com ar condicionado, a atenção do gerente em tentar resolver o problema, foi um ponto relevante e muito satisfatório. A nossa estadia foi muito agradável e tranquila.
Stayed 7 nights in Jul 2019

10/10 Excellent

HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo a todos!

Muito boa estadia! Na verdade é um apart hotel bem novo, perto da rua principal ( 5 minutos caminhando) e do Hot Park ( também 5 minutos de caminhada). Café da manhã é bom e o hotel tem piscina, sauna e entretenimento (totó, ping pong, sinuca....). O atendente Léo é prestativo, paciente e gente boa. Recomendo a todos e ficaria de novo, com certeza!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo, gostamos bastante, recomendo para quem quiser se hospedar em Rio Quente
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Bruce Itallo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018