Hotel Arts

4.0 star property

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Luxury Suite, 1 King Bed, Balcony
Property preview
2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Meeting facility
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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119 12th Ave SW, Calgary, AB, T2R 0G8
  • Place, Calgary Tower
    ‪6 min walk‬
  • Place, Calgary TELUS Convention Centre
    ‪8 min walk‬
  • Place, BMO Centre
    ‪8 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪15 min drive‬

Room options

Luxury Suite, 1 King Bed, Balcony, Pool View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(82 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(10 reviews)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Arts

Hotel with 2 restaurants, 7-minute walk to Calgary Tower
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Hotel Arts offers 185 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Our customers tell us they can't get enough of Hotel Arts's great location. During your stay, you're just a quick walk from Calgary Tower. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Vietnamese cuisine with pool views at Raw Bar, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the convenient parking and the overall condition of the property
  • Within a 15-minute walk of Calgary Tower and Calgary TELUS Convention Centre
Hotel Arts offers its guests a seasonal outdoor pool, an indoor pool, a fitness center, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 102258 square feet (9500 square meters) and includes a conference center. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Arts. Parking is available for a fee.

This Calgary hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Raw Bar - This poolside restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Yellow Door Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 24 per day)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Raw Bar
  • Yellow Door Bistro

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (102,258 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15 to 35 per person
  • Covered self parking fee: CAD 24 per day
  • Covered valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arts Calgary
Arts Hotel
Hotel Arts
Hotel Arts Calgary
Arts Hotel Calgary
Hotel Arts Hotel
Hotel Arts Calgary
Hotel Arts Hotel Calgary

Hotel Arts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 952 out of 1463 reviews
Rating 8 - Good. 301 out of 1463 reviews
Rating 6 - Okay. 128 out of 1463 reviews
Rating 4 - Poor. 45 out of 1463 reviews
Rating 2 - Terrible. 37 out of 1463 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location - walkable distance to everything including 17th avenue. Pool was wonderful - loved eating and relaxing out there. Room was not the cleanest (e.g., around bedside table, couch).
Stayed 3 nights in Jul 2025

10/10 Excellent

Karolina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay , staff was friendly, restaurant was very good downstairs and hotel was in perfect location for us.
Stayed 3 nights in Sep 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the number one hotel I stay at in Calgary. Service and amenities are always great and the rooms are really comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with everything about our stay at the hotel. The staff were courteous and helpful. The hotel cleanliness was excellent. We would definitely recommend the Hotel Arts to family and friends.
Stayed 2 nights in Sep 2025

6/10 Okay

Steven, Saskatoon

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but paper thin walls - can hear absolutely everything going on around you. When I checked in, I requested late checkout… the front desk lady asked her manager who said yes. This was obviously not recorded in the system because 3 different housekeepers tried to come into my room, and I kept saying I had late checkout. Then, I got a text from the hotel asking me why I was still in the room. Just disorganized. They ended up letting me stay, which was appreciated, but made me feel like I was an inconvenience to them, when they were the ones who said I could stay later when I checked in to begin with? Nice area though, and I would still recommend the property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2025

6/10 Okay

Jairo

Stayed 1 night in Sep 2025

4/10 Poor

sasha

Stayed 2 nights in Sep 2025

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool was a nice feature. The staff were so great all around
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a fun vibe and layout!! Really ennoyed the room. Staff service whioe at either one of their lounges/poolside/ bars were unfoetunately slow moving and almost felt like it was normal there to leave a cautomer allne for over an hour, strange. Either way lived the hotel. Just would have nice to be noticed by waiting staff
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Langley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some construction in the area but it’s a fantastic hotel and the employees are incredible
Stayed 1 night in Sep 2025

8/10 Good

Ami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was cool, made it feel more resort like. The staff were nice and prompt. The game room was cool too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Russell A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Pratik

Business traveller
Disliked: Cleanliness, amenities
We booked this hotel for a renowned actor who came directly from TIFF. Unfortunately he couldnt sleep in the afternoon due to persistent drilling from the construction site. We booked luxury suite and there is nothing luxurious about the space and the noise was unbearable. We need a full refund
Stayed 1 night in Sep 2025

8/10 Good

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety requires you to not use the pool if it rains because of possible lightning was annoying. The place is really nice. Food and drink are expenssive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Stayed 4 nights in Sep 2025

6/10 Okay

J

Liked: Cleanliness, property conditions & facilities
Room was clean. The pool was very cold.
Stayed 4 nights in Sep 2025

6/10 Okay

Gale

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not Worth The Money

Very expensive hotel and a very rundown room. Air conditioner was leaking on the carpet, carpet was soaked, room needed painting, shower tap was wore out, and the vinyl on the headboard was all peeled. There are much nicer hotels in Calgary for half this inflated price!
Stayed 1 night in Sep 2025