Hotel Cosmos Cali

3.0 star property

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Photo gallery for Hotel Cosmos Cali

Front of property
Deluxe Room | View from room
Ballroom
Breakfast served
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida 3N # 17N-25, Cali, Valle del Cauca, 760044
  • Place, Torre De Cali
    ‪2 min walk‬
  • Place, Bulevar del Río
    ‪5 min walk‬
  • Place, La Ermita Church
    ‪7 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪31 min drive‬

Room options

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Cosmos Cali

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, conference space, and concierge services.
Hotel Cosmos Cali offers 58 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Cosmos Cali, you're just a quick walk from Lugar a Dudas. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 7 minutes by car from Chipichape Shopping Center and 15 minutes from Unicentro Shopping Center
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 807 square feet (75 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Cosmos Cali. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Cali hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Hotel Cosmos Cali has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre (807 square foot of space)

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 8 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cosmos Cali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 40000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 57000 per vehicle
  • Rollaway bed fee: COP 40000.0 per night
  • Facilities fee: COP 9000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Cosmos Cali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cosmos Cali
Cosmos Hotel Cali
Cosmos Xpress
Cosmos Xpress Cali
Cosmos Xpress Hotel
Cosmos Xpress Hotel Cali
Hotel Cosmos Cali
Hotel Cosmos Xpress
Hotel Cosmos Xpress Cali
Xpress Hotel
Cosmos Cali Hotel
Cosmos Cali
Hotel Cosmos Cali Cali
Hotel Cosmos Cali Hotel
Hotel Cosmos Cali Hotel Cali

Hotel Cosmos Cali Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 216 out of 495 reviews
Rating 8 - Good. 153 out of 495 reviews
Rating 6 - Okay. 68 out of 495 reviews
Rating 4 - Poor. 30 out of 495 reviews
Rating 2 - Terrible. 28 out of 495 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Francis

Liked: Amenities
Good place!
Stayed 2 nights in Jun 2024
Verified

8/10 Good

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff well intended clean and helpful
Stayed 6 nights in Jun 2022
Verified

8/10 Good

Juan

Liked: Staff & service
The hotel is ok. Rooms seem to be newly renovated but the building in general feels old. Good value for money.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Robert D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

ALBALUCIA

Liked: Property conditions & facilities
Basic. Restaurant close, only serve breakfast.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but it was great . The staff was amazing and very welcoming . The bed was very comfortable and clean . Very nice and experienced.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Galo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beb was not good and the place is very old
Stayed 5 nights in Feb 2024
Verified

6/10 Okay

Luz

It's ok
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

jesus

Liked: Cleanliness, staff & service, amenities
I come to cosmos every year because it is a good hotel, but maintenance is the most important thing for a guest. This time we found that AC did not work during my stay..
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay "
Stayed 9 nights in Jan 2023
Verified

4/10 Poor

marvin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hot water was not working the 3 days we stayed there. Cleanliness was 6/10. WiFi was ok. I expected them to at least reimburse part of our stay or offer us some sort compensation but said they couldn’t.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

eli

Disliked: Staff & service, property conditions & facilities
Never again
Stayed 3 nights in Sep 2022
Verified

4/10 Poor

Ancizar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff no friendly
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

gilberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad bad super bad
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

dulce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was unconfortable hard, no iron
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

jesus

Disliked: Amenities
I have been coming to this hotel for the last 10 years. But this year it seems nobody care about the custoner, air conditioner is not working, internet very poor connection, to get hot water need to wait for 20 min, 2 towels, tv not set up...etc, etc. This is my last time at this place, next time rather to pay more and get what i deserve as a loyal client. I do npt like to review places but sometime it to be review to get the owner attention
Stayed 6 nights in Oct 2023
Verified

6/10 Okay

Jonathan

Liked: Staff & service
The hotel is well situated but you can tell it’s a bit old by the elevator that sounds like it has a tough time opening and closing. The bed isn’t the best since the mattress has dips in many areas so they should probably change those. The gym has a pretty good amount of equipment and the staff is really nice all except for the staff that handles the breakfast, the guy didn’t seem like he event wanted to be there and asked me 2 times for how I wanted my eggs and still came out with the wrong order. Lastly they said there was hot water but there definitely wasn’t after many attempts I gave up and the water pressure is horrific. Honestly not the worst but I’m sure you can find better places around the same cost.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

INTA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run from this hotel

First time staying at this hotel, was given a key to room XXX walked in. There was a man there went downstairs was given another key to XXX walked in. There was a man leaving the bathroom as I walked in. Finally I got into the room. The cable did not work. Had to call. Try to take a shower. No hot water was told it was fixed. Try to take a shower again still no hot water. The front desk went downstairs. Informed me that it had been fixed, but in actuality, it is a problem for the hotel it was it some thing that’s been broken for a while that they have not fixed so they were lying to me at the front desk. I will never ever stay again in cosmos, I plan on making a request for partial repayment for the quality of the stay that I had
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal agradable

Buen hotel personal muy agradable
Stayed 1 night in Jul 2024
Verified

4/10 Poor

CRISTHIAN

Disliked: Property conditions & facilities
En el desayuno que era Buffet dijeron que no se puede repetir el huevo Adicional la comida era guardada Cobraron hasta el agua de la habitación Afuera era inseguro
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Lola

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Deseaba algo cerca del Club Colombia.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Jefferson andres

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En el paso era un muy buen hotel pero con tristeza veo que lo han dejado deteriorar y el personal se esmera por un buen servicio.
Stayed 2 nights in Apr 2024