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Hilton Garden Inn Cali Ciudad Jardin

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cali Ciudad Jardin

Bar (on property)
Bar (on property)
Minibar, in-room safe, desk, soundproofing
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Calle 15 A # 100 - 21, Cali, Valle del Cauca, 760032
  • Place, Jardin Plaza Shopping Center
    ‪3 min walk‬
  • Place, Unicentro Shopping Center
    ‪12 min walk‬
  • Place, Fundacion Valle del Lili
    ‪15 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪43 min drive‬

Room options

View all photos for King Room-Hearing Accessible

A spacious lobby with a marble floor, a large bookshelf, a seating area with sofas and tables, and large windows offering a view of the outside.

King Room-Hearing Accessible

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a window with a view.

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • Free Wi-Fi

Two Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(22 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Balcony (Hearing)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hilton Garden Inn Cali Ciudad Jardin

A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hilton Garden Inn Cali Ciudad Jardin offers 94 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Prana. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
During your stay at Hilton Garden Inn Cali Ciudad Jardin, you're just a quick walk from Jardin Plaza Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Agua de Mar
  • Buffet breakfast served daily for a fee
  • Treat yourself to deep-tissue massages, aromatherapy, or body treatments at Prana
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Jardin Plaza Shopping Center and 14 minutes by foot from Fundacion Valle del Lili
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Cali Ciudad Jardin offers its guests a full-service spa, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, spa services, and a terrace are also featured at the business-friendly Hilton Garden Inn Cali Ciudad Jardin. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cali hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Agua de Mar - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; COP 55,000 for adults and COP 55,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agua de Mar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 55000 for adults and COP 55000 for children
  • Airport shuttle fee: COP 90000 per vehicle (one-way)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hilton Garden Inn Cali Ciudad Jardin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel MS 100 Ciudad Jardín Cali
MS 100 Ciudad Jardín Cali
MS 100 Ciudad Jardín
Hilton Garden Inn Cali

Hilton Garden Inn Cali Ciudad Jardin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 515 reviews
Rating 8 - Good. 117 out of 515 reviews
Rating 6 - Okay. 40 out of 515 reviews
Rating 4 - Poor. 18 out of 515 reviews
Rating 2 - Terrible. 24 out of 515 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mario G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Safe hotel. Excellent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Great hotel
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. I enjoyed my stay and will return in the future.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Casaundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly stafg
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! The staff was superb. Ready and willing to assist. Alejandro was a standout staff member!!! Can’t wait to visit again very safe for American visitors!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

marc

Disliked: Cleanliness
Great checking , lobby looks decent rooms a bit run down
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yerandys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Staff was great, room was excellent.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

yeferson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hilton Garden Inn Cali is amazing. I can't say enough about the kindness and helpfulness that members of the staff show all the time at the front desk, restaurant, and housekeeping . Alexis, Juan Sebastian Maria Isabel, everyone was fantastic. The food at Aguamar Restaurant is excellent and the rooms are very clean and comfortable I definitely recommend this hotel for staying in Cali.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Recommended.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, and the staff was friendly. Definitely staying there next time.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooftop bar is very nice
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very good
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities
Personal amable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Omaira D

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service specially Alexis, Alejandro Nicolas, Maria Isabel Everybody were very nice. The food was great and the room is clean.🙏the location is very convenient. I will recommend it a 100%
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sandro

Liked: Amenities
great place.. the staff was very kind and helpfull
Stayed 6 nights in May 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff great breakfast and great beds
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Arthur L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay , wish I could stay long
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Shirley

Liked: Property conditions & facilities
Great hotel comfortable beds and near to pretty much everything
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a perfect location to shop, dine, sightseeing and do business as well.
Stayed 7 nights in Jul 2024