Hotel Austral Suites

3.0 star property

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Photo gallery for Hotel Austral Suites

Free daily local cuisine breakfast
Reception
Business centre
In-room safe, desk, laptop workspace, blackout curtains
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Cl. 1 Oe. #2 - 18, Cali, Valle del Cauca, 760044
  • Place, Rock Park
    ‪2 min walk‬
  • Place, San Antonio Church
    ‪5 min walk‬
  • Place, Bulevar del Río
    ‪5 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪31 min drive‬

Room options

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Deluxe Twin Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

About this property

Hotel Austral Suites

Along with conference space, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a banquet hall and a vending machine.
Hotel Austral Suites offers 19 accommodations with safes and blackout drapes/curtains. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Hotel Austral Suites, you're just a quick walk from Rock Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include meeting rooms, conference space, and laundry facilities
  • Steps from Rock Park and 3 minutes by foot from Gato de Tejada Park
Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. The business-friendly Hotel Austral Suites also features a vending machine, laundry facilities, and an elevator. Self parking is free.

This 3-star Cali hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 323 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • 8 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways (130 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom

Entertainment

  • Cable channels

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Late check-in fee: COP 50000 for check-in between 7:00 AM and 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 29 2025 to May 31 2026 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: COP 50000 for check-in between 7:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 129410
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Austral Suites Cali
Hotel Austral Suites Hotel
Hotel Austral Suites Hotel Cali

Hotel Austral Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great location!
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelle t everuthong
Stayed 4 nights in Jun 2025

10/10 Excellent

IVAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to excellent dining options, quiet neighborhood. Loved the breakfast menu and location on the rooftop.
Stayed 5 nights in Feb 2025

10/10 Excellent

Valeria

Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Stayed 4 nights in Sep 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a quiet residential neighborhood that felt safe. Abit overpriced for what it was but in the end a pleasant stay.
Stayed 7 nights in Jun 2024

10/10 Excellent

Justine

Stayed 2 nights in Jun 2024

10/10 Excellent

fabiana c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Cali. Very central good value and friendly staff. Beds are fine, aircon works. Alot of dining options around. I would recomend it to friends.
Stayed 1 night in Mar 2024

10/10 Excellent

TAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best boutique hotel en cali

El mejor hotel boutique en cali , la mejor ubicación cerca al intercontinental
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

ADRIAN

Business traveller
Liked: Amenities, property conditions & facilities
Excelente servicio y atención
Stayed 8 nights in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena la experiencia el personal muy atento recomendado
Stayed 3 nights in Dec 2024

10/10 Excellent

Diego

This property is in the heart of the hotel zone, surrounded by excellent restaurants and bars. It is a very safe neighborhood. It is 10-15 minutes away by car from Chipichape Mall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2024

8/10 Good

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Walther

Liked: Cleanliness, staff & service, property conditions & facilities