24-hour room service, a meeting room, and concierge services are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel El Alba offers 22 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels.
Bathrooms include showers. This Cali hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Hotel El Alba, you're just a quick walk from Palmetto Plaza Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
Free buffet breakfast served daily
Free WiFi
Free self parking
Services include a concierge, tour or ticket assistance, and luggage storage
Within a 15-minute walk of Santiago de Cali University and Cosmocentro
Airport shuttle service available for a fee
Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel El Alba. Free self parking is available.
This 3-star Cali hotel is smoke free.
Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking; reservations required
Offsite parking; reservations required
24-hour return airport shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Food and drink
Free buffet breakfast available daily 6:30 AM to 10 AM
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
More
Air conditioning
Safe
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel El Alba
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: COP 130000.00 per vehicle (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pets and service animals are not allowed on site.
Property is also known as
Hotel El Alba Cali
El Alba Cali
Hotel El Alba Cali
Hotel El Alba Hotel
Hotel El Alba Hotel Cali
Hotel El Alba Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
La habitación limpia, cómoda, tranquila. La atención del personal muy buena, atentos y serviciales. Muy cerca de la plaza de toros, en frente queda un sitio excelente para una buena fritanga.
Fue terrible. El baño estaba sucio me querían cobrar unos impuestos por separado en efectivo únicamente y no había control para aire acondicionado por lo que no se podía regular la temperatura
Yaimarú
Stayed 1 night in Nov 2019
Verified
4/10 Poor
Disappointed
25 Aug 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was very disappointed with the air conditioning in the facility, had my 4 month old with us and we rented in the hotel because of this mainly. The electric stoves did not work very well took me 2 hrs for water to start sizzling. The room that was originally given to us had a plumbing issue and once we moved over to another room there were no blankets or towels provided for us.
Overall the hotel lacks in the essentials it says it carrier and it is extremely over priced for what is offered.
Great location (safe and centrally located), clean comfortable, rooms. Value / quality balance. All you need for a hassle free stay. I normally stay in 4 or 5 star hotels but for convenience had to select this one on a short trip. I was not disappointed but instead felt v pleased with my choice. Walking distance from a nice mall where you will find lots of higher end Colombian stores. I will def. Recommend and would stay again.
The staff were excellent very friendly and helpful. I would recommend being moderately proficient in Spanish since the staff isn't proficient in English, I'm a novice in Spanish and managed with some sign language and pointing but would have been much easier had i known Spanish.
I could not believe how nice Cali is. It is a beautiful city.
The hotel- Nice breakfast but if you are from North America, do not order the bacon. It is not too appealing but the rest of the breakfast is good and healthy. with some choose.