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Hotel Toscana Plaza

3.0 star property

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Photo gallery for Hotel Toscana Plaza

Outdoor pool, open 9 AM to 10:00 PM, pool loungers
Breakfast, lunch and dinner served
Junior Suite, 1 Queen Bed, Hot Tub
Hallway
Deluxe Suite, 1 King Bed, Jetted Tub, City View | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Calle 10 N 65-31 Autopista Sur, Cali, Valle del Cauca
  • Place, Santiago de Cali University
    ‪10 min walk‬
  • Place, Palmetto Plaza Shopping Center
    ‪12 min walk‬
  • Place, Premier Limonar Mall
    ‪15 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed, Hot Tub

Junior Suite, 1 Queen Bed, Hot Tub | Balcony

Junior Suite, 1 Queen Bed, Hot Tub

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, City View

Deluxe Suite, 1 King Bed, Jetted Tub, City View | View from room

Deluxe Suite, 1 King Bed, Jetted Tub, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Toscana Plaza

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Hotel Toscana Plaza offers 72 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Our customers tell us they can't get enough of the helpful staff at Hotel Toscana Plaza. During your stay, you're just a quick walk from Farallones Clinic. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Fusion cuisine while dining at Dante
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Within a 15-minute walk of Santiago de Cali University and Premier Limonar Mall
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Toscana Plaza offers its guests an outdoor pool, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Toscana Plaza. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cali hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Dante - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Dante - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dante
  • Dante

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 55000 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 75000 per vehicle
  • Pet fee: COP 50000 per pet, per night
  • Rollaway bed fee: COP 55000 per day
  • Facilities fee: COP 5100 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Toscana Plaza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 10:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Toscana Plaza Cali
Hotel Sercotel Toscana Plaza Cali
Toscana Plaza Cali
Toscana Plaza
Sercotel Toscana Plaza Cali
Sercotel Toscana Plaza
Hotel Sercotel Toscana Plaza
Hotel Toscana Plaza Cali
Hotel Toscana Plaza Hotel
Hotel Toscana Plaza Hotel Cali

Hotel Toscana Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 328 reviews
Rating 8 - Good. 102 out of 328 reviews
Rating 6 - Okay. 61 out of 328 reviews
Rating 4 - Poor. 18 out of 328 reviews
Rating 2 - Terrible. 27 out of 328 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

arnold

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel, clean with friendly helpful staff a nice restaurant on the roof with a very nice breakfaat helpfsststaff
Stayed 12 nights in Dec 2025
Verified

8/10 Good

Mauro Patricio

Liked: Cleanliness, amenities, property conditions & facilities
The facilities are very nice, clean, and in a great location.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

arnold

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has always given me a great experience that is why i always go back
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Diego L

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good food
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place clean rooms nice staff nice restaurant in hotel close to many places
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Staff was courteous room was clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice the beds comfortable the location is close to many bar and restaurants and the restaurant in the hotel is very nice also
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel and close to most things in Cali
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Staff is great and helpful as always. Breakfast is great
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice clean and offers a nice restaurant upstairs with a nice free breakfast buffet its close to a shopping center.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great view from dinning area.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service !
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe area around the property
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Good food. Good area.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and friendly
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and a small mall
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly
Stayed 8 nights in Aug 2022
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good no frills hotel in a convenient location. It feels a little outdated but in good condition. Room was clean, with a good A/C. Breakfast was basic but good enough. I'd say it's a solid 4 stars and a good value if you need to stay around this area in Cali.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and gorgeous social areas
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Claudia

Liked: Staff & service, amenities, property conditions & facilities
Very good and affordable
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very clean and it was located about 15 minutes from all the places I wanted to go!! there is a breakfast buffet in the restaurant upstairs in the mornings included with the room cost!! the restaurant also had a nice selection of food later in the day and reasonably priced I would stay there again!!
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very wel oming and everyone accomodated us very well. Friendly and very clean.
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the south of the city. Few minutes drive to Jardin Plaza shopping mall, and other areas of interest. Not safe to walk around at night thought.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Leover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Nov 2024