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NH Cali Royal

4.0 star property
VIP Access

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Photo gallery for NH Cali Royal

Experience the grandeur of our lobby, featuring floor-to-ceiling windows, plush seating areas, and a grand piano.
Relax by the pool surrounded by lush greenery and palm trees.
Relax in style with a grand piano, comfortable seating, and a bar area, all set against a backdrop of expansive views.
Welcome to NH Royal Cali, where a sleek entrance sets the tone for a stylish stay.
Relax in a serene outdoor dining area with comfortable seating and lush greenery.

Popular amenities

  • Pet-friendly
  • Gym
  • Hot tub

Explore the area

Map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Unicentro Shopping Center
    ‪3 min walk‬
  • Jardin Plaza Shopping Center
    ‪18 min walk‬
  • Fundacion Valle del Lili
    ‪3 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

8.6 out of 10
Excellent
(27 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 42.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout curtains

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 32.5 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

NH Cali Royal

Hotel with free valet parking, a short walk to Unicentro Shopping Center
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
NH Cali Royal's great location gets high marks from our customers. During your stay, you're just a quick walk from Unicentro Shopping Center. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Cafe Royal
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the breakfast and the location
  • 5 minutes by foot from Unicentro Shopping Center and a 3-minute drive from Fundacion Valle del Lili
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, a hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cali hotel.

For a fee, guests can enjoy buffet breakfast daily.
Cafe Royal - This restaurant specializes in international cuisine and serves lunch only.
La Parrilla - This restaurant specializes in barbecue and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: COP 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 110 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1007 reviews
Rating 8 - Good. 235 out of 1007 reviews
Rating 6 - Okay. 109 out of 1007 reviews
Rating 4 - Poor. 77 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in May 2025

10/10 Excellent

timothy, detroit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay. easy access to all things you want
Stayed 9 nights in Apr 2025

6/10 Okay

Ana

Business traveller
Liked: Staff & service, amenities
Los cuartos muy viejos, con una alfombra muy fea y sucia. El area y el servicio muy bien.
Stayed 1 night in Apr 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos, Wilmington

Stayed 4 nights in Apr 2025

8/10 Good

Frantz

Liked: Cleanliness, staff & service, property conditions & facilities
No iron and no coffee maker, but I was able to get them
Stayed 3 nights in Mar 2025

10/10 Excellent

Luís

Stayed 3 nights in Apr 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Stayed 10 nights in Mar 2025

10/10 Excellent

Cesar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room Service and Housekeeping Staff were great!! But the Bellman and Rest are top top!! Front Desk employees! Fantastic
Stayed 8 nights in Mar 2025

8/10 Good

Sabine de

Stayed 4 nights in Apr 2025

8/10 Good

Evert Jan van

Liked: Cleanliness, staff & service
The music in the restaurant was loud and irritanter. Di something about that
Stayed 11 nights in Mar 2025

6/10 Okay

Ricardo

Stayed 5 nights in Mar 2025

4/10 Poor

Ruben, Medellín

Travelled with partner
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

6/10 Okay

Juan

Stayed 2 nights in Mar 2025

10/10 Excellent

Hector

Stayed 4 nights in Mar 2025

10/10 Excellent

juan

Stayed 1 night in Mar 2025

6/10 Okay

Adriana

Stayed 2 nights in Mar 2025

10/10 Excellent

adriana

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

dino

Travelled with partner
Liked: Staff & service
Location cannot be beat. If you need to be in south Cali. The staff is friendly , breakfast buffet is great. However the hotel is in need of renovation. The carpets are worn out, there is rust, chipping paint, and scratches everywhere, mattress are old.
Stayed 1 night in Mar 2025

6/10 Okay

María Andrea

Liked: Cleanliness, amenities
Disliked: Staff & service
mala actitud del personal de recepcion, no respondian el saludo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vida

I loved the location, close to many areas of shopping and tourist locations.
Stayed 6 nights in Mar 2025

10/10 Excellent

Gordon, Markham

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price
Stayed 2 nights in Feb 2025