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Hotel Plaza Las Americas Cali

3.5 star property

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Photo gallery for Hotel Plaza Las Americas Cali

In-room safe, desk, soundproofing, iron/ironing board
Reception
Outdoor pool
Reception
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Bar
  • Pool
  • Breakfast included

Explore the area

View in a map
Calle 21 No. 3N-34, Valle del Cauca, Cali, 760044
  • Place, Cali Tower
    ‪7 min walk‬
  • Place, Chipichape Shopping Center
    ‪4 min drive‬
  • Place, Olympic Stadium Pascual Guerrero
    ‪7 min drive‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 50 sq m
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

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About this property

Hotel Plaza Las Americas Cali

Hotel with free breakfast, near Chipichape Shopping Center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Hotel Plaza Las Americas Cali offers 54 accommodations with safes and complimentary toiletries. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
During your stay at Hotel Plaza Las Americas Cali, you'll be within walking distance of Cali Tower. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 7 minutes by car from Chipichape Shopping Center and 12 minutes from Unicentro Shopping Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
As a guest of Hotel Plaza Las Americas Cali, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Plaza Las Americas Cali. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 3.5-star Cali hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10 AM.
La Rioja - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Rioja

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 100000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 100000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000.00 per vehicle (roundtrip)
  • Pet fee: COP 100000 per pet, per night
  • Rollaway bed fee: COP 100000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Hotel Plaza Las Americas Cali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Plaza las Americas Hotel Cali
Plaza las Americas Hotel
Plaza las Americas Cali
Plaza de las Americas
Plaza Las Americas Cali Cali
Hotel Plaza Las Americas Cali Cali
Hotel Plaza Las Americas Cali Hotel
Hotel Plaza Las Americas Cali Hotel Cali

Reviews

Hotel Plaza Las Americas Cali Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 16 out of 41 reviews
Rating 8 - Good. 9 out of 41 reviews
Rating 6 - Okay. 7 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 6 out of 41 reviews

Reviews

10/10 Excellent

JAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Claritza

Liked: Cleanliness
The personal that works there are very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Donald Paul

Stayed 7 nights in Nov 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, location and amenities. Pool,gym, safe in room,Sauna, spacious rooms. Minor maintenance issues visible but acceptable. Very close to Occidental Hospital. Great for the budget mindset.
Stayed 3 nights in Jun 2024

6/10 Okay

Tyler

No
Stayed 3 nights in Jun 2024

6/10 Okay

Tyler

Stayed 3 nights in Jun 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly! Here’s a revised version of your message: --- I have stayed in many hotels, but I have never had an experience like the one we had at this hotel. The facilities were dirty, including the pool and the gym, and the jacuzzi was broken. When we asked for a wine opener, we were told that none were available. The hair dryer was broken, the fridge was old and malfunctioning, and the pool towels were worn out and had holes. We initially booked for three days but decided to leave after two days because we didn't feel safe at the hotel. Despite this, we were not given a refund for the third night. When we checked out yesterday, we were charged $200 for allegedly dirty towels and bed sheets, even though they were old and had holes. We requested to speak with the manager, but after waiting for an hour, we were told that she was in a meeting and unavailable. This has been the worst experience I have ever had at a hotel. --- Let me know if you need any further information. I would like Expedia to refund the extra night and the money the hotel debited from my credit card
Stayed 3 nights in May 2024

2/10 Terrible

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs more maintenance. Everything looks old and some parts very dirty.
Stayed 1 night in May 2024

2/10 Terrible

Yhoselin

Stayed 5 nights in Mar 2024

6/10 Okay

dezi

Liked: Staff & service
Disliked: Amenities
i like the staff they were very friendly. also i did the the massage and spa service.
Stayed 7 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Fabricio

Liked: Cleanliness, staff & service, room comfort

Nice place no privacy

The hotel is nice, well maintained and clean, the staff very friendly and helpful. The room it self at least the one I have, has no privacy you can hear every conversation from next room, and that is part because it has glass walls facing the street but it is a gap o about 8 inches between the outside wall and the interior wall, you could literally see the room next door thru this gap. Yes is partially covered but if you are tall or get on a chair could see the other side. So privacy is none. Now other than that bed is very comfortable and the room as the rest of the facility is very very clean. I do recommended yes.
Stayed 2 nights in Feb 2020

8/10 Good

LasAmeeicas, Cali

Liked: Staff & service, property conditions & facilities
Me parece muy bien, tienen un precio, económico y su personal es atento,en la limpieza,son constantes y están dispuestos a brindar un buen servicio te ayudan a movilizarte y te brindan una buena atención.
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Toilet is running water. No hanger for cloth hanging. Furniture are cheapy . Staff are not friendly.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Once I arrived at the hotel they said that I did not have a reservation at the hotel and that travelocity did not contact the hotel for a reservation for Ramon Otero. That I souls go yo a diferent hotel because they were full and that they could not help me. I show them my reservation confirmation and the person at the front desk didnt even looked at the computer to verify my confirmation with travelocity. I got very sad and angra and I told the person at the front desk that if they were gong to chase me from the hotel they had to make acomodations for me and my wife in another hotel and they had to pay for my stay there. I keeped insisting that I was not living the hotel because Im a american tourist that thrusted that my reservation was going to be honered. After 30 minutes a supervisor came to me saying that they had found a room justo like I had reserved and that I had to wait while they cleaned the room. I waited about an hour before I could center the room. Once in the room I had to go back yo the front desk and telled them that the tv remote control wasent working and they send a person to replace the batterys. The A/C over our bed wasent working it was only blowing hot air. My wife and me decided to the hotel swiming pool and we could not get in because the water was derty and had a bad smell. So we could not get in. We decided to take a shower and the shower door had some roller guide missing and almost the glass Door came off the track. There were 2 slidding doors a
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Roger

Bad service, no communication.

Everything was fine till they hit me with a charge at check out supostly for Insurence for the kid in case of emergency? Not good!.. I will never stay there again.
Stayed 1 night in Feb 2019

10/10 Excellent

Andres, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service overall, I couldn’t be happier, fast check in, and excellent team
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay in Cali

spacious hotel, very open, good breakfast, good location, large room and bathroom

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel and very nice staff. Always helpful.

I’m planning to stay there again but their internet was down sometimes all day. I was there for over ten days and missed some important connections. Hopefully it’s better when I return. Their breakfast was excellent.
Stayed 11 nights in Dec 2017

2/10 Terrible

Gabriel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Las fotos presentadas no son actualizadas, hubo que cambier de habitacion dos veces. La primera no tenia agua caliente, la segunda el aire acondicionado no funcionaba en la tercera habitacion el televisor tenia problemas con el sonido. El area de la piscina estaba sucia y con pmumas de palomas. La puerta de la habitacion hubo que ponerle un papel a la cerradurra porque tenia un orificio y te podian observar desde afuera. No recomiendo ese hotel bajo ninguna circunstancia. Deben remodelarlo por completo.
Stayed 7 nights in May 2025

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Soledad

Travelled with family
Disliked: Property conditions & facilities
no trabajaba el aire, no habia agua para comprar para tomar la chapa del hotel edtaba rota
Stayed 1 night in Jul 2024