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Torre De Cali Plaza Hotel

3.5 star property

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Photo gallery for Torre De Cali Plaza Hotel

Exterior
Property video
Reception
Exterior
Banquet hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. de las Americas 18 N 26, Cali, Valle del Cauca, 760046
  • Place, Torre De Cali
    ‪1 min walk‬
  • Place, Bulevar del Río
    ‪6 min walk‬
  • Place, La Ermita Church
    ‪8 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪28 min drive‬

Room options

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.4 out of 10
Very good
(13 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Premier Room, 2 Double Beds | View from room

Premier Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room Executive

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Twin Room Executive

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 4

View all photos for Twin Room Premium with Street View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Twin Room Premium with Street View

  • 32 sq m
  • Sleeps 4

View all photos for Room Executive

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room Executive

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2

View all photos for Room Premium with Street View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room Premium with Street View

  • 32 sq m
  • Sleeps 2

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About this property

Torre De Cali Plaza Hotel

Hotel with a restaurant, near Chipichape Shopping Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a business center, and concierge services are onsite.
Torre De Cali Plaza Hotel offers 111 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Torre De Cali Plaza Hotel. During your stay, you're just a quick walk from La Ermita Church. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy local cuisine while dining at Jardin del Rio
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of La Ermita Church and Bulevar del Río
  • Airport, shopping center, and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. A fitness center, spa services, and a vending machine are also featured at the business-friendly Torre De Cali Plaza Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3.5-star Cali hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Jardin del Rio - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Maceta Café-Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; COP 35,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jardin del Rio
  • Maceta Café-Bar

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets: COP 100000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 35000 per person
  • Airport shuttle fee: COP 110000 per person (one-way)
  • Pet fee: COP 100000 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Torre De Cali Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Torre De Cali Plaza
Torre De Cali Plaza Hotel
Torre Plaza
Torre Plaza Hotel
Torre Cali Plaza Hotel
Torre Cali Plaza
Torre De Cali Hotel
Torre De Cali Plaza Hotel Cali
Torre De Cali Plaza Hotel Hotel
Torre De Cali Plaza Hotel Hotel Cali

Torre De Cali Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 352 out of 876 reviews
Rating 8 - Good. 270 out of 876 reviews
Rating 6 - Okay. 138 out of 876 reviews
Rating 4 - Poor. 63 out of 876 reviews
Rating 2 - Terrible. 53 out of 876 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pilar

Liked: Amenities
Excellent breakfast, everybody was friendly, front desk staff Excellent people so kind, recommended the hotel
Stayed 4 nights in Sep 2025

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio es muy bueno , los empleados muy amables, bien ubicado.
Stayed 1 night in Sep 2025

10/10 Excellent

Juan Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel and received a warm welcome from the staff, which made me feel right at home. Even though the property is older, it has a lot of charm. That said, some updates are definitely needed, such as fixing the room floors and taking care of a few repairs. With a little maintenance, this place could be even better. Thank you !!
Stayed 1 night in Aug 2025

6/10 Okay

Samuel

Travelled with partner
Restaurant food terrible
Stayed 2 nights in Aug 2025

8/10 Good

Fausto

Stayed 2 nights in Aug 2025

10/10 Excellent

jose

Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, friendly staff and great location. Would stay here again on my next business trip
Stayed 2 nights in Aug 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Older furniture, couch was dirty. AC worked great, view amazing, suite not bad. Clean sheets and bed. Very large bath, good shower.
Stayed 5 nights in Aug 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service
Good experience overall
Stayed 3 nights in Aug 2025

10/10 Excellent

Claudia Constanza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones grandes y buen servicio. Lo único no había cafetera.
Stayed 2 nights in Aug 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very spacious and the beds are comfortable. The bar at night is also fun.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sheila

Stayed 28 nights in Jul 2025

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 11 nights in Jul 2025

4/10 Poor

Neysa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property does not look like the photos and is very old.
Stayed 4 nights in Jul 2025

8/10 Good

Óscar, union

Liked: Staff & service, property conditions & facilities
Staff super friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

LUZ KARYME SALAZAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room and the view was great, staff was very friendly
Stayed 1 night in Jul 2025

2/10 Terrible

Jurany

Stayed 1 night in Jun 2025

10/10 Excellent

Migdalia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, very friendly staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Davis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cold AC, clean rooms, Soft beds. Great atmosphere with the employees of the hotel.
Stayed 10 nights in May 2025

4/10 Poor

Ingrid

Stayed 2 nights in May 2025

8/10 Good

Andres D., Roselle

Liked: Cleanliness, staff & service
The hotel is a bit abandoned, they need to remodel the lobby, elevators and rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Marta C

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Confortable limpieza excelente.importante aclarar q las huellas biométricas cuando se entra a Colombia no sirven para tener la excepción del impuestos. Piden sello y eso no lo colocan pasaporte si usas biométricas
Stayed 3 nights in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025