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Doubletree by Hilton Campbell - Pruneyard Plaza

4.0 star property

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Photo gallery for Doubletree by Hilton Campbell - Pruneyard Plaza

Exterior
Room, 2 Queen Beds, Kitchen, Poolside | Pool
Deluxe Room, 1 King Bed with Sofa bed
Terrace/patio
Breakfast and dinner served, American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast available
  • Housekeeping
  • Bar
  • Room service

Explore the area

View in a map
1995 S Bascom Ave, Campbell, CA, 95008
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, The Pruneyard Shopping Center
    ‪3 min walk‬
  • Place, Santana Row Shopping Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, blackout curtains

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

8.8 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, in-room safe, blackout curtains

Classic Room, 2 Queen Beds, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room with Sofa Bed

  • Sleeps 4

Junior Suite With 1 King Bed, Balcony, Fireplace And Pool View

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Classic With Bathtub/Shower Combination

  • Sleeps 4

Queen Room with Two Queen Beds and Pool View

  • Sleeps 4

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Fitness King Room

  • Sleeps 3

Classic Room With 1 King Bed-Complimentary Parking

  • Sleeps 2

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About this property

Doubletree by Hilton Campbell - Pruneyard Plaza

Hotel connected to a shopping center in Campbell with free parking
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Change of towels is available on request.
Doubletree by Hilton Campbell - Pruneyard Plaza offers 169 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Campbell hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Doubletree by Hilton Campbell - Pruneyard Plaza. During your stay, you'll be connected to a shopping center, and just a quick walk from The Pruneyard Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at PY Kitchen + Wine Garden
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by car from SAP Center at San Jose and 5 minutes from Santana Row Shopping Center
Doubletree by Hilton Campbell - Pruneyard Plaza offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Doubletree by Hilton Campbell - Pruneyard Plaza. Free self parking is available. A complete renovation of Doubletree by Hilton Campbell - Pruneyard Plaza was completed in March 2021.

This Campbell hotel is smoke free.

For a fee, guests can enjoy breakfast daily.
PY Kitchen + Wine Garden - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PY Kitchen + Wine Garden

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - March 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Campbell Pruneyard Plaza
Doubletree Hilton Pruneyard
Doubletree Hilton Pruneyard Hotel
Doubletree Hilton Pruneyard Hotel Campbell Plaza
Doubletree Pruneyard
Hilton Pruneyard
Pruneyard Doubletree
Pruneyard Hilton
Doubletree Hilton Campbell Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel
Doubletree by Hilton Campbell - Pruneyard Plaza Campbell
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel Campbell

Doubletree by Hilton Campbell - Pruneyard Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn't stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Amenities
Love the hotel amenities and the location!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Room & food at the restaurant was amazing. Our room was so quiet great night sleep.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

pegita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room, staff and hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Housekeeping moves your stuff. Beware
Stayed 7 nights in Jul 2025

10/10 Excellent

Keoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, rooms were nice and comfortable, was able to use the internet without any issues. Staff was great and made sure we had everything we needed everything is in walking distance food, shops, etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, rooms are good size.
Stayed 5 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and very accommodating since I was in a wheel chair
Stayed 1 night in Jun 2025

8/10 Good

Fam

Liked: Cleanliness, staff & service
Lots of shops in the Pruneyard which is convenient. Biggest complaint is that people aren't picking up their dog poo. The ho
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Stayed 3 nights in Jul 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Stayed 5 nights in Jul 2025

4/10 Poor

PAULA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited and packed parking outside of hotel. You may need to park in the adjacent shopping center where your vehicle is unsafe because this hotel doesn’t have good confrol of how many cars can park in their lot. Cleaning staff was being super loud by 7am and constantly interrupted our sleep with noise & throughout the night with no regard for guests arriving late and needing to sleep. No DT greeting upon arrival and overall don’t recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Stayed 3 nights in Jul 2025

8/10 Good

Keirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Candace

Travelled with group
Liked: Amenities, property conditions & facilities
I liked that I felt safe. It was uniquely placed in the back center of the Pruneyard Shopping Center which gave me great access to a variety of shopping experiences. There were some minor defects to my particular room, but I am very peculiar and notice all the small details. Otherwise, my stay was pleasant and the gym and pool area are superb!
Stayed 3 nights in Jul 2025

10/10 Excellent

Geraldine, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed her to attend a wedding in
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool gym room just missing one thing!

Great location and delicious cookies upon check-in. We often stay at this hotel whenever traveling through San Jose. The staff is always friendly and helpful. The rooms are well appointed and comfortable. My only concern was that we had a room with a bunch of workout equipment in it, which was cool, but not cool that there were no sanitizing wipes like at the gym. Would love to see this addition in the future!
Stayed 1 night in Jul 2025

10/10 Excellent

Ning

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a good location for many walkable restaurants and shops. Staff are very friendly and helpful. We enjoyed our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very excellent accommodation for someone who just broke her foot and came straight from the hospital.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a few steps away from the Pruneyard shops and restaurants. Definitely recommend this place to others who want to stay in the area.
Stayed 1 night in Jun 2025