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Hotel Serrano

3.5 star property

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Photo gallery for Hotel Serrano

Bar (on property)
Gym
Hallway
Meeting facility
Deluxe Triple Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Laundry

Explore the area

View in a map
Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, 58100-160
  • Place, Parque do Povo
    ‪12 min walk‬
  • Place, Acude Velho
    ‪16 min walk‬
  • Place, Federal University of Campina Grande
    ‪4 min drive‬
  • Airport, Campina Grande (CPV)
    ‪10 min drive‬

Room options

View all photos for Deluxe Single Room

Minibar, individually furnished, desk, laptop workspace

Deluxe Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Minibar, individually furnished, desk, laptop workspace

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Minibar, individually furnished, desk, laptop workspace

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Minibar, individually furnished, desk, laptop workspace

Deluxe Twin Room

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Serrano

Hotel in Campina Grande with free breakfast and a fitness center
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hotel Serrano offers 65 air-conditioned accommodations with minibars and designer toiletries. These individually furnished accommodations have separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Serrano. During your stay, you're just a quick walk from Galeria de Arte Assis Chateaubriand. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Serrano
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Galeria de Arte Assis Chateaubriand and Campina Grande History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A fitness center, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Hotel Serrano. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Campina Grande hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Serrano - This restaurant specializes in international cuisine and serves dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Serrano

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serrano Campina Grande
Serrano Campina Grande
Hotel Serrano Hotel
Hotel Serrano Campina Grande
Hotel Serrano Hotel Campina Grande

Hotel Serrano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 222 out of 362 reviews
Rating 8 - Good. 107 out of 362 reviews
Rating 6 - Okay. 24 out of 362 reviews
Rating 4 - Poor. 7 out of 362 reviews
Rating 2 - Terrible. 2 out of 362 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

expedito

Stayed 1 night in Jul 2024

6/10 Okay

Terry

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Just a busy part of town
Stayed 1 night in Mar 2022

6/10 Okay

Terrance

Stayed 1 night in Mar 2022

10/10 Excellent

Claudio

Liked: Staff & service
Stayed 2 nights in Jan 2022

10/10 Excellent

Felipe, Oakland, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Amazing well trained staff. Different than many hotels. Response is also quick too. Tasty breakfast
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff treated us very well. Nice location downtown.
Stayed 12 nights in Aug 2017

10/10 Excellent

FOOD

Stayed 2 nights in Aug 2025

10/10 Excellent

João B F Souza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Luiz Antônio

Liked: Cleanliness, staff & service, property conditions & facilities
As atendentes super atenciosas, quarto limpíssimo, confortável, café da manhã bem variado, tudo organizado. Parabéns ao hotel. Primeira vez nossa e voltaremos outras vezes.
Stayed 2 nights in Jul 2025

10/10 Excellent

itaisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

itaisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

silvio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo correu bem, hotel muito bom e com bom Star. Café muito bom e bom quarto
Stayed 3 nights in Jul 2025

6/10 Okay

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniela

Stayed 4 nights in Jun 2025

8/10 Good

Maria de Fátima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O que nao gostamos é que a lixeira do banheiro não tinha tampa e estava vazando água do box para fora.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jedison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
O hotel tem boas instalações e uma equipe bastante gentil e prestativa. O café da manhã é maravilhoso, cheio de opções regionais. Quarto espaçoso e confortável. De negativo: o Wi-Fi é inviável, funcionando bem apenas nas áreas comuns. E a água do banheiro demorava horas pra aquecer: um desperdício ecológico para a sociedade, e econômico para o hotel. Também não são disponibilizados cobertores nos quartos apesar de estarmos na estação chuvosa do Nordeste.
Stayed 2 nights in Jun 2025

10/10 Excellent

Herlyton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, ótimo café da manhã.
Stayed 1 night in Jun 2025

6/10 Okay

Jaqueline

Liked: Staff & service

Ruim

Hotel de baixa qualidade para o preço, quarto pequeno e banheiro ruim e mal conservado. Fiquei decepcionado com a localização. Lugar feio.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Cesar da

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 1 night in Jun 2025

10/10 Excellent

Jaíra Moura de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrivelmente bem recebida.
Stayed 1 night in Jun 2025

8/10 Good

Herlyton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025