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Atibaia Residence Hotel & Resort

3.5 star property

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Photo gallery for Atibaia Residence Hotel & Resort

Indoor pool, 2 outdoor pools, pool loungers
Property video
Banquet hall
Food and drink
Master Guata | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Lucas Nogueira Garcez, 4746, Jd. Paulista, Atibaia, SP, 12947-000
  • Place, Salvador Russani Stadium
    ‪7 min drive‬
  • Place, Edmundo Zanoni Park
    ‪10 min drive‬
  • Place, Victor Brecheret Auditorium
    ‪10 min drive‬

Room options

View all photos for Master Guata

Master Guata

Master Guata

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Master Fenix

Master Fenix

Master Fenix

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Chalet, 2 Bedrooms

Superior Chalet, 2 Bedrooms

Superior Chalet, 2 Bedrooms

8.8 out of 10
Excellent
(8 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

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About this property

Atibaia Residence Hotel & Resort

Along with 2 outdoor pools, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 3 bars/lounges, and a fitness center are onsite.
Atibaia Residence Hotel & Resort offers 211 air-conditioned accommodations with minibars and safes. 21-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Atibaia hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court, a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Atibaia Residence Hotel & Resort, you'll be close to Teleferico de Atibaia. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Restaurante Pedra Grande
  • Splash around at the waterslide or swim in the indoor and 2 outdoor pools
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 4-minute drive from Teleferico de Atibaia and a few minutes from Museu Olho Latino
Atibaia Residence Hotel & Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Atibaia Residence Hotel & Resort offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and an indoor pool. There's a restaurant on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, a steam room, and a terrace are also featured at the family-friendly Atibaia Residence Hotel & Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Atibaia hotel.

Restaurante Pedra Grande - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Soccer
Tennis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Restaurante Pedra Grande

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's toys
  • In-room cot
  • Indoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Atibaia Residence Hotel & Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Atibaia Residence
Atibaia Residence Hotel Brazil
Atibaia Residence Hotel Resort
Atibaia Residence Hotel & Resort Brazil
Atibaia Residence Hotel
Atibaia Residence & Atibaia
Atibaia Residence Hotel & Resort Hotel
Atibaia Residence Hotel & Resort Atibaia
Atibaia Residence Hotel & Resort Hotel Atibaia

Atibaia Residence Hotel & Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 97 reviews
Rating 8 - Good. 27 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 2 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay at Atibaia Residence Resort. The first time I stayed in November 2024, and this time it was July 2025. I loved it here so much, that I had to come back. The food is delicious and plenty. Water, drinks, and cocktails are plenty. The Lazer entertaining staff is always there to do activities and entertain the guests. They're very children oriented with a lot of children activities. They are also dog friendly. I saw people with small dogs. There are poop bags available on the premises. The place is very clean and well maintained. Deserts are delicious. You can't ever get hungry, because the food is always available and the variety is great. They have a big gym, that I was visiting before breakfast. There are several warm pools options: outdoor pools, children pools, pool with and a heated inside pool and sauna.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar limpo, organizado, monitores mto animados, comida maravilhosa, mta diversão para adultos e crianças, amamos com certeza voltaremos.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ERIK A C

Liked: Cleanliness, staff & service, amenities
Estadia excelente!! O All Inclusive valeu a pena demais. Bebidas alcoólicas e não alcoólicas a vontade e variadas na beira de todas as piscinas e todas as refeições feitas com um capricho surpreende com um bom cardápio. O quarto que eu peguei estava bem limpo e todos os funcionários foram atenciosos, especialmente a galera do bar, esses tiveram muita paciência pois eu estava lá toda hora. Enfim, não vejo a hora de voltar e já estou recomendando pra todos.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O local me surpreendeu muito. Ótima infraestrutura, limpeza, alimentação. Excelente.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O resort é muito lindo, a equipe muito atenciosa e divertida, Pitoco é maravilhoso, energia em pessoa! Mas fora ele tem muita gente legal também. As refeições são bem variadas e bem servidas, de qualidade. Teve brincadeiras e música ao vivo. A temperatura da piscina estava muito boa. O quarto é lindo, tinha uma varanda que infelizmente só notamos a chave no último dia. Pretendo voltar, foi muito bom! Ponto a melhorar: seria a internet, praticamente não usei, mas as poucas vezes que precisei estava muito ruim o sinal. Atenção: se tiver mobilidade reduzida se informe para pegar um quarto mais próximo da recepção, tem muita subida e descida ali.
Piscina ar livre
Algumas das muitas opções de sobremesas
Sacada
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
O melhor hotel da vida!!! Experiência mais do que incrível! Lugar, atendimento, equipe de monitores, instalações, opções de lazer, tudo da melhor qualidade!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi maravilhoso.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um ótimo resort ! Vale muito a pena
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Cláudio Donizetti Ferreir

Disliked: Property conditions & facilities, room comfort

De médio para bom

Razoável
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é grande e tem várias opções de lazer - e o sistema All Inclusive é conveniente. Mas não é um lugar para aqueles que querem descansar - e que não tenham crianças. As atividades na área da piscina principal são muito barulhentas, e na outra piscina, onde achamos que teríamos tranquilidade, os monitores trouxeram todas as crianças pequenas para se divertirem.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Roberta Aparecida

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel bom

A estadia foi muito boa. O hotel é bem legal. A acessibilidade para a área comum(restaurantes,piscina principal, recepção) eu achei muito ruim para pessoas idosas. Eu fui acompanhada por minha mãe de 85 anos e ela sofreu para enfrentar a subida para ter acesso aos locais supramencionados. A nossa sorte é que logo que chegamos fomos dar uma volta pelas dependências do local e fomos informadas por uma das guardas vidas da possibilidade de chamarmos o carrinho para que minha mãe pudesse acessar diariamente esses espaços. A recepção em momento nenhum nos informou dessa possibilidade.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Liege c b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort incrível, otimo custo benefício. Nao recomendo para pessoas com mobilidade reduzida, muitas escadas e terreno íngreme.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Fabiana

Liked: Cleanliness, staff & service

Valeu!

Hotel simples, necessitando de algumas manutenções, no nosso quarto o registro do chuveiro saia na nossa mão. Os funcionários eram todos atenciosos e a comida muito boa!
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Gilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostei, retornarei com certeza!

De maneira geral foi muito boa, alguns pontos a melhorar, recepção a menina foi bem antipática, a reposição de itens de alimentação no café da manhã, bem como a limpeza das mesas demorava muito, (aguardei meia hora reposição do pão francês) variedade de cardápio e os lanches a toda hora, agradaram bastante. Impossível sentar-se a beira da piscina, alguns espertões, levavam toalhas e reservavam lugares que ficavam por horas sem utilização, (sim fiquei observando e sei que não é culpa do hotel)
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A melhor experiência em hotelaria!!!

Foi simplesmente incrível. Sabe o básico sendo bem FEITO, bem executado?! Então foi isso que vivenciamos. A melhor experiência de ponta a ponta. Queremos voltar logo!
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Paulo Dias

Liked: Cleanliness, staff & service, room comfort

Ótimo custo x beneficio mas erros básicos

O hotel tem um custo x benefício ótimo, devido a ser tudo incluso, inclusive as bebidas alcoólicas que tem um qualidade boa, porém, peca em alguns detalhes básicos. Os itens de lazer estão sucateados, a quadra de tênis tem furos na quadra e a rede com buracos. Mesa de ping pong velha demais, rede de vôlei horrível, enfim, são detalhes básicos demais e que o hotel poderia melhorar facilmente.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Bruno h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação

Hotel muito gostoso, superou as minhas expectativas!
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Alexandre Izubara Mainente

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
O sistema all inclusive consistia em café da manhã, lanchinho, almoço, lanchinho e janta. Sábado (janta) e domingo (café / almoço) foi muito bom. Os lanchinhos foram fracos. Domingo à noite e segunda foram decepcionantes. Os bares não abriam na totalidade, os lanchinhos eram restritos a um espaço. Não havia entretenimento para adultos na segunda. A academia está com aparelhos quebrados e ultrapassamos. A hidromassagem estava quebrada. A ideia é boa, mas precisa de manutenção e investimento, senão tudo vai ficando capenga.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Geldo jose dos santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel atende bem as expectativas. Recreação excelente
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente, atendimento excelente, comida excelente.
Stayed 4 nights in Mar 2022
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom, aproveitamos muito! All inclusive compensa, possui várias opções de comidas maravilhosas. O quarto é limpo, possui ar condicionado, chuveiro bom, shampoo, condicionador e sabonete líquido. Sugestões de melhorias: as piscinas poderiam ter horários mais flexíveis para abrir e fechar, pois abrem tarde e fecham cedo. A televisão do quarto poderia ter mais canais.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parabéns

Minha estadia foi excelente! Funcionários muito educado. A recreação infantil excelente e de adultos também ótima! Quanto as bebidas e alimentos ótima qualidade e muito bem servidos.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

RINALDO

Liked: Cleanliness, property conditions & facilities, room comfort

BOM, só deixa a desejar no cardápio e nas bebidas!

Bom lugar, funcionários simpáticos e dispostos a ajudar. Limpeza no geral muito boa. Boa àrea de lazer. Só precisam melhorar nas bebidas inclusas no sistema ALL INCLUSIVE....não tem vodka, cervejas de baixa qualidade. Buffet agradável, mas nada de surpreendente!!
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espaço bem orgabizado, quarto amplo, ambiente bom para a família, comida boa. O tempo de petisco all incluse poderia ser maior e conter mais opções. A equipe de recreação precisa ser melhor treinada.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, com uma área muito ampla e diversão para todos os gostos. Comida excelente e muita fartura. Quarto ótimo e espaçoso. Muito limpo também. Parabéns
Stayed 2 nights in May 2021