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Hotel Firenze Serra Negra

3.0 star property

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Photo gallery for Hotel Firenze Serra Negra

Terrace/patio
Exterior
2 bars/lounges
Reception
Free daily continental breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Rua 7 de Setembro, 118, Serra Negra, SP, 13930-000
  • Place, Cable Car
    ‪5 min walk‬
  • Place, Disneylandia dos Robos Museum
    ‪10 min walk‬
  • Place, Circuito das Águas Convention Center
    ‪13 min walk‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Large Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Firenze Serra Negra

Family-friendly hotel with free breakfast and free valet parking
An indoor pool, an outdoor pool, and a restaurant are available at this hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 2 bars/lounges, a sauna, and a rooftop terrace are onsite.
Hotel Firenze Serra Negra offers 79 air-conditioned accommodations with hair dryers and ceiling fans. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Hotel Firenze Serra Negra, you're just a quick walk from Crafts Fair. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Amenities include meeting rooms, a rooftop deck, and a communal living room
  • Onsite recreation includes a steam room and a sauna
  • Just a 3-minute walk from Crafts Fair and 4 minutes by foot from Cable Car
Hotel Firenze Serra Negra offers its guests an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and an arcade/game room are also featured at the family-friendly Hotel Firenze Serra Negra. Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Serra Negra hotel.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Hotel Firenze Serra Negra has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 07.773.100/0001-08

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Firenze Serra Negra
Hotel Firenze Serra Negra Hotel
Hotel Firenze Serra Negra Serra Negra
Hotel Firenze Serra Negra Hotel Serra Negra

Hotel Firenze Serra Negra Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David, Tauranga

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Andreia

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã excelente, uma ressalva é o horário de início, 8h é um pouco tarde.
Stayed 1 night in Dec 2025

10/10 Excellent

GIOVANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi maravilhosa. Hotel no centro, acesso fácil e a pé para tudo. O hotel tem uma decoração cheia de personalidade, extremamente limpo. Atendimento gentil. A comida muito bem preparada e saborosa.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, amenities
Localização perfeita. Cafe da manhã excelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos E M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Foi uma excelente experiência. O hotel é ótimo, muito bem arrumado, com decoração bonita e quartos grandes. A equipe é fenomenal, desde a recepção até os garçons. Todos muito educados, simpáticos e prestativos. A comida também é excelente, em todas as refeições. Além disso, a localização é perfeita: perto dos pontos turísticos, mas sem barulho excessivo.
Stayed 2 nights in Nov 2025

8/10 Good

Matheus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Alcides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável, no geral

Quarto limpo e espaçoso. Estacionamento com manobrista apenas. Fica em rua movimentada, perto das atrações da cidade (que são poucas). Equipe muito simpática e atenciosa. Comida muito boa, tanto no jantar quanto no café da manhã.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. O maître Thiaho muito atencioso, educado, e profissional. Todos muito gentis.
Stayed 1 night in Jul 2025