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Hotel Metropolitan

3.0 star property

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Photo gallery for Hotel Metropolitan

Property entrance
A multi-level interior with a glass staircase, a ceiling light fixture, and a view of the lower level.
Poolside bar
A spacious lobby with a high ceiling, a staircase, and seating areas.
A buffet with various desserts, fruits, and beverages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Av Ernesto Geisel 5100, Campo Grande, MS, 79008-411
  • Place, Shopping Pantanal
    ‪8 min walk‬
  • Place, Campo Grande Central Fair
    ‪11 min walk‬
  • Place, Orla Morena
    ‪19 min walk‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, Jetted Tub

Minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, each with a red and white bedspread, a wooden headboard, a small desk with a chair, and a television mounted on the wall.

Deluxe Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Triple Room

Two single beds with red bedding and white headboards in a room with wooden flooring.

Basic Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room

A hotel room with two beds, each with a red and white bedspread, a wooden headboard, a small desk with a chair, and a television mounted on the wall.

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Metropolitan

Along with an outdoor pool, this smoke-free hotel has a bar/lounge and a poolside bar. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and dry cleaning.
Hotel Metropolitan offers 80 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Metropolitan, you're just a quick walk from Shopping Pantanal. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Places for an enjoyable drink include poolside bar or bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Within a 15-minute walk of Shopping Pantanal and Morada dos Bais
There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hotel Metropolitan also features an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. You'll have access to the health club at a partner property. Free self parking is available.

This 3-star Campo Grande hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 percent destination fee will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Metropolitan Campo Grande
Metropolitan Campo Grande
Hotel Metropolitan Eireli EPP Campo Grande
Metropolitan Eireli EPP Campo Grande
Metropolitan Eireli EPP
Hotel Metropolitan Hotel
Hotel Metropolitan Eireli EPP
Hotel Metropolitan Campo Grande
Hotel Metropolitan Hotel Campo Grande

Hotel Metropolitan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 170 reviews
Rating 8 - Good. 50 out of 170 reviews
Rating 6 - Okay. 23 out of 170 reviews
Rating 4 - Poor. 1 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Bárbara Heliodora

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Café da manhã impecável, tudo perfeito, mas todos os dias tinha pelo menos 5 ou 6 funcionários reunidos no salão de café da manhã conversando em voz alta. Terrível.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Weslei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viagem a negócios, fui muito bem atendido pela recepção do hotel, quartos limpa e mobiliário em boas condições de funcionamento. Ótimo café da manhã.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Adalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpo café da manhã excepcional o atendimento ótimo so um detalhe que o adm tem que ver sobre a cama na suit deveria ser kig nao cama casal so isso o restante nao tenho que reclamar muito bom
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

EYMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hospedagem

Ótimo custo beneficio , atendentes ótimos e cordiais, café muito bom!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

JAIR JEFFERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom!
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

GISELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo beneficio mas muito barulho no corredor.

Gostei bastante da estadia ... o quarto é amplo, cama super confortável, roupas de cama cheirosas, chuveiro ótimo e café variado e muito gostoso! O único problema é que desde as 6:45 começam a arrumação dos quartos arrastando as camas ... e infelizmente o barulho perdurou pela manhã toda impossibilitando um sono tranquilo.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

LARISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cama confortável, chuveiro mto bom! Ótimo café da manhã
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Franksteffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cordialidade e café da manhã

Já havia ficado neste hotel o ano passado. Continua com o ótimo serviço e um excelente café da manhã. Um dos melhores café da manhã da cidade. Gosto dele por ser de fácil acesso ao centro de Campo Grande, bem como adjacências da Rua Marechal Cândido Rondon e Avenida Júlio de Castilho.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal grosero y terrible atencion

Es un hotel que parece muy viejo por el descuido. Las camas no son cómodas y la regadera no tiene presión de agua. El personal de recepción es grosero
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

FABIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício !

Atendimento excelente e funcionários muito prestativos.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

ORDALIA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável. Excelente atendimento m
Stayed 1 night in May 2022
Verified

8/10 Good

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não tinha informações sobre o ramal da recepção, não havia toalha suficiente, só tinha uma de banho + como tbm não tinha informações sobre o ramal da recepção, acabei usando só uma toalha entre eu e minha esposa.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo benefício!

Equipe muito solícita, quartos confortáveis, café da manhã excelente!
Stayed 2 nights in Feb 2022
Verified

8/10 Good

JANIBER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável.

Razoável. Quanto à localização, deixa a desejar , pois não tem nada por perto, ou voce anda muito ou pega taxi.
Stayed 5 nights in Feb 2022
Verified

10/10 Excellent

estela dalva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

atendimento incrível

Hotel ótimo. Informamos um vazamento no ar que estava estragando o móvel decorativo, no mais, perfeito. Super indico. Exelente atendimento, café da manhã maravilhoso. Local impecável, limpeza muito boa. Como disse, apenas um problema de goteira do ar, que não me atrapalhou em nada, coloquei uma toalha no chão e problema resolvido. Mas informei isto na recepção justamente porque estava tudo tão lindinho, e a goteira estava a estragar um móvel decorativo do acabento.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Marcio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Regular

Pontos importantes, na minha opinião, Serviço de copa são simpáticos os garçons, não acontece o mesmo com todos da recepção.. Garagem coberta e oculta, há apartamentos com sacada, serviço de barbe de copa e lanchonete,.. Ausente: Restaurante.. Poderia melhorar: diversificar mais bebidas.. tipo suco natural prats não há no hotel.. Não há Porçoes de peixe na lanchonete, lamentável, estamos na era fitness..
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

SÍLVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento muito bom, funcionários muito atenciosos, cumprimento adequado das medidas de biossegurança, café da manhã excelente!
Stayed 1 night in Sep 2021
Verified

8/10 Good

Lana Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Praticidade

Atendimento e café da manhã excelentes. Quartos amplos, camas confortáveis e roupas de cama limpas. Localização excelente, só muito barulho de trânsito pois fica numa rua de muito movimento. Por duas noites também houve muito barulho de hóspedes falando muito alto e algazarras no corredor.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaremos

Somos clientes há vários anos, sempre retornamos, pelo excelente atendimento, localização, estacionamento e café da manhã.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Sempre que nossa empresa está trabalhando em Campo Grande ficamos neste hotel, é uma ótima escolha.
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Andressa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execelente hotel
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

ALINNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção excelente. Andréia e muito gentil e acolhedora. Confortável, limpo, café da manhã ótimo.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preserve o pantanal

O café da manhã é muito bom.
Stayed 1 night in Nov 2019
Verified

8/10 Good

JESUS RODRIGUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã muito variado e bem organizado.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento excelente, serviço e estrutura de quarto impecáveis.
Stayed 2 nights in Jul 2019