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Palace Hotel Campo Grande

3.0 star property

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Photo gallery for Palace Hotel Campo Grande

A reception desk with a prominent 'OYO' sign, a wooden cabinet, a clock, and a wall-mounted air conditioner.
A hotel facade with a prominent red sign reading "OYO HOTEL PALACE CAMPO GRANDE".
A dining area with a large window, wooden chairs, a table set with teacups and saucers, and a wall with tropical wallpaper and framed letters.
A kitchen counter with a stainless steel pot, a white mug, a bottle of Zero-Cal Sucralose, a bottle of water, and various food items.
A bedroom with a bed, two pillows, a nightstand with a lamp, and two framed pictures on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184
  • Place, Shopping Pantanal
    ‪3 min walk‬
  • Place, Campo Grande Craftsman House
    ‪8 min walk‬
  • Place, Mercadão Municipal
    ‪11 min walk‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

A bedroom with a bed, two pillows, a nightstand with a lamp, and two framed pictures on the wall.

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quarto Luxo

A hotel room with two beds, each with a white mattress and a red pillow featuring the logo "OYO".

Quarto Luxo

8.2 out of 10
Very good
(20 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quarto casal básico

A single bed with white bedding, a headboard, and a decorative wall piece.

Quarto casal básico

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Palace Hotel Campo Grande

Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided.
Palace Hotel Campo Grande offers 40 air-conditioned accommodations with minibars and irons/ironing boards. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Palace Hotel Campo Grande, you're just a quick walk from Shopping Pantanal. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities, an elevator, and a terrace
  • Steps from Shopping Pantanal and 5 minutes by foot from Ary Coelho Square
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Palace Hotel Campo Grande also features a terrace, laundry facilities, and room service (during limited hours). Free valet parking is available.

This 3-star Campo Grande hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Palace Hotel Campo Grande has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Partially-open bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel Campo Grande

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Campo Grande
Palace Hotel Campo Grande

Palace Hotel Campo Grande Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 109 out of 314 reviews
Rating 8 - Good. 96 out of 314 reviews
Rating 6 - Okay. 52 out of 314 reviews
Rating 4 - Poor. 36 out of 314 reviews
Rating 2 - Terrible. 21 out of 314 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Ana Flávia

Liked: Cleanliness
Disliked: Staff & service
O funcionário noturno não foi nenhum pouco prestativo e de difícil comunicação, nem boa noite respondia. Parecia que estava fazendo um favor em nos atender (estávamos pedindo apenas informações da cidade/hotel). A pessoa para ser recepcionista de hotel precisa ser no mínimo educada. Além disso, o chuveiro não saía água por completo, estava entupido. Não tinha tomada próxima a cama e o ar condicionado era muito barulhento. Fora isso, estava tudo bem limpo e arrumado, cama confortável. Café da manhã é o básico do básico.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Teve funcionário de madrugada, muito gente boa
Stayed 1 night in May 2026
Verified review

2/10 Terrible

ELIZABETI

Disliked: Cleanliness, amenities, property conditions & facilities
pode tirar esse hotel do hoteis.com é muito ruim, não compensa, quarto muito ruim, cama pesssima. banheiro molha tudo. boxe de cortina de plastico. e valor é caro.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo e boa localização
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Audileia

Liked: Cleanliness, staff & service, property conditions & facilities
Bom
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Erlon

Disliked: Cleanliness, staff & service, property conditions & facilities
Café razoável
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Cezar

Liked: Cleanliness, property conditions & facilities
Café simples
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Rita de Cássia

Disliked: Cleanliness
Quarto cheio de baratinhas, café da manhã razoável
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Limpo e bom custo benefício
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

ALESSANDRA S A SOARES

Liked: Cleanliness, staff & service, property conditions & facilities
Maravilhoso.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Waldinei

Liked: Cleanliness, property conditions & facilities
Hotel muito bem localizado... As meninas da recepção nota 1000 mas o rapaz que fica a noite... Previsa melhorar muito mas muito o atendimento dele... Sempre com a cara fechada, parece sempre de mal humor, malemal dá atenção... Ficou muito a desejar... O hotel em si, eu e minha esposa gostamos bastante...
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luiza Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Local ótimo, café da manhã incrível, preço atrativo, apartamento muito confortável, horário de entrada flexível. Só acho que deveriam esclarecer muito sobre a parte de visitantes! Um dos porteiros achou que minha amiga era GP e ela só ia subir para retocar a maquiagem e descer em seguida. Coloquem na descrição/detalhes do lugar o tempo de visita e o que é preciso para tal! Além disso, algumas pessoas transsexuais não tem documento com foto atualizado, deveriam passar a aceitar comprovante cadastral de CPF para a entrada nesses casos. No geral, adorei o hotel, ótimo atendimento dos funcionários!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe atenciosa, fui muito bem atendido durante a minha estada.
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Giovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi muito bom, hotel bacana! Apenas não recomendo pra quem não consegue dormir com barulho, pois o centro é barulhento
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Rodrigo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ar condicionado não funciona e fotos apresentados na plataforma é totalmente diferente do local
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Airton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Acomodacao simples sem espelho no quarto.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Elismaiquy

Liked: Amenities
Local bem localizado
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartos de acordo com o anúncio. Equipe super educada e prestativa. Café da manhã muito bom, apensar de não ter tantas opções
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

NATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito do hotel, pessoas atenciosas atendendo e muito limpo.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Darlan

Liked: Cleanliness
Achei o quarto muito bom. A parte ruim foi apenas o box do banheiro que era uma cortina impermeável.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elismaiquy

Liked: Cleanliness, staff & service, amenities
Quartos limpos e confortáveis, bem localizado!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Renata

Liked: Staff & service
Café da manhã muito bom, ótimo atendimento, somente a questão da limpeza.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Marta

Cama desconfortável, café da manhã com pouquíssimas opções. Além disso, a internet era muito ruim no andar que fiquei hospedada.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Francieli dos

Liked: Cleanliness, amenities, property conditions & facilities
Foi muito bom, bem pertinho do centro
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jonas Renato Donizeti

Liked: Cleanliness, staff & service, amenities
Cafe da manhã simples mas gostoso, localização muito boa.
Stayed 3 nights in Jan 2026