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Palace Hotel Campo Grande

3.0 star property

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Photo gallery for Palace Hotel Campo Grande

Triple Room, 3 Single Beds
Reception hall
Terrace/patio
Restaurant
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184
  • Place, Shopping Pantanal
    ‪3 min walk‬
  • Place, Orla Morena
    ‪3 min drive‬
  • Place, Campo Grande Shopping Mall
    ‪5 min drive‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Luxo

Quarto Luxo

Quarto Luxo

7.8 out of 10
Good
(13 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quarto casal básico

Quarto casal básico

Quarto casal básico

  • Sleeps 2
  • 1 Queen Bed

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About this property

Palace Hotel Campo Grande

Hotel in Campo Grande with free breakfast and free valet parking
Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided.
Palace Hotel Campo Grande offers 40 air-conditioned accommodations with minibars and irons/ironing boards. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Palace Hotel Campo Grande, you're just a quick walk from Shopping Pantanal. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities, an elevator, and a terrace
  • Steps from Shopping Pantanal and 5 minutes by foot from Ary Coelho Square
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Palace Hotel Campo Grande also features a terrace, laundry facilities, and room service (during limited hours). Free valet parking is available.

This 3-star Campo Grande hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Palace Hotel Campo Grande has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Partially-open bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel Campo Grande

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Campo Grande
Palace Hotel Campo Grande

Reviews

Palace Hotel Campo Grande Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 75 out of 237 reviews
Rating 8 - Good. 76 out of 237 reviews
Rating 6 - Okay. 40 out of 237 reviews
Rating 4 - Poor. 29 out of 237 reviews
Rating 2 - Terrible. 17 out of 237 reviews

Reviews

10/10 Excellent

Ericka

Liked: Staff & service
Stayed 9 nights in Oct 2024

8/10 Good

Anders, Oslo

Disliked: Property conditions & facilities

Nice place to stay while passing through

The hotel is old, but it's s a perfect place to stay when passing through the city! The breakfast is great, Wifi is good and the rooms are clean. But be aware: We had problems with the check in and out though.. They had no records of our Hotel.com reservation and payment. So that was quite annoying, because the night watchmen was not interested in trying to communicate through Google translate, he ended up just giving us a room and leave the trouble for the daytime staff. They claimed we owed money, but after 15 minutes of checking, they finally found some papers and apologized.

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício. Atendimento muito bom do pessoal da cozinha. Região perigosa a noite. Durante o dia, muitas opções de comércio e serviços.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Algumas pequenas sugestões

Dá um fone de ouvido para a camareira parar de escutar música alta no corredor e acordar os hóspedes. Peça para o recepcionista melhorar o humor dele
Stayed 3 nights in Jul 2025

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Thiago

Liked: Property conditions & facilities
Bom
Stayed 2 nights in Jul 2025

4/10 Poor

Jardelino

Business traveller
Disliked: Staff & service

Se for para trabalho, até que vai pelo preço!

Minha estadia no Palace Hotel Campo Grande deixou a desejar em alguns aspectos. O principal ponto negativo foi o estacionamento: ele é fechado durante a noite, e o hóspede precisa abrir manualmente o portão para sair, o que não é nada prático. Além disso, o atendimento na recepção noturna foi insatisfatório — o recepcionista sequer respondeu ao meu cumprimento, demonstrando falta de cordialidade. A estrutura do hotel, por ser antiga, também não oferece muito conforto. A cama king do meu quarto era boa, e o chuveiro funcionava bem. A Smart TV funcionava, mas não oferecia canais abertos; só era possível assistir algo por meio de aplicativos como YouTube ou streaming, o que pode ser um problema para quem não utiliza esses serviços. O café da manhã é razoável: simples, com poucas opções, mas cobre o básico. Considerando o preço e as comodidades, a hospedagem pode ser considerada aceitável, mas com ressalvas. Uma dica importante: os quartos localizados nos fundos do hotel são mais silenciosos. Já os quartos da frente sofrem com o barulho intenso da rua e dos comércios ao redor, o que pode atrapalhar o descanso ou o trabalho, especialmente se você estiver em home office. Em resumo, se o objetivo for apenas uma passagem rápida e econômica, pode servir. Mas se busca conforto, silêncio e bom atendimento, talvez seja melhor considerar outras opções. A equipe da manhã foi mais cordial, o que amenizou um pouco a experiência.
Stayed 2 nights in Jul 2025

10/10 Excellent

CELSO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ANNELISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa ,fui bem acolhida , fiquei pra ir ao médico na policlínica Real. Me senti em casa
Stayed 2 nights in Jul 2025

4/10 Poor

Olivier

Stayed 2 nights in Jul 2025

8/10 Good

Wilma

Liked: Cleanliness, room comfort
É um hotel simples,mas bem confortável e aconchegante, café da manhã simples mas gostoso e a senhora que serve o café é bem simpática e educada.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

SILVANA PONTES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Luzia Souca de Paiva

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gutemberg

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Georgiana

Stayed 3 nights in Jun 2025

8/10 Good

Luzinete Pereira De Souza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Felipe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Boa

Local é bom, porém as estruturas do prédio bem antigas, porém a limpeza com as toalhas e roupas de cama são ótimas. Café bem fraco
Stayed 1 night in Jun 2025

6/10 Okay

Rodrigo

Business traveller
Liked: Cleanliness
Hotel antigo, porém reformado com ótima localização
Stayed 2 nights in Jun 2025

10/10 Excellent

JOAS

Stayed 1 night in Jun 2025

6/10 Okay

Ireni

Liked: Cleanliness, staff & service
Boa só o café bem fraquinho e o banheiro que alaga ao tomar banho pessoal atencioso
Stayed 3 nights in Jun 2025