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Carballo Hotel & SPA

4.0 star property
VIP Access

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Photo gallery for Carballo Hotel & SPA

A large, multi-story building with a prominent central entrance, surrounded by lush greenery and other residential structures.
A house with a pool, surrounded by lush greenery and a clear sky.
A buffet area with a variety of food items, a chandelier, and a clock on the wall.
A poolside table with a glass of red wine and a blue drink, a blue and white towel, and a view of a hill with a building in the background.
A greenhouse with a central tree surrounded by potted plants and flowers.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Pedro Paulo, Descansópolis, Campos do Jordão, SP, 1600
  • Place, Lagoinha Park
    ‪1 min walk‬
  • Place, Bride's Veil Falls
    ‪3 min drive‬
  • Place, Capivari Park
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard

A bedroom with a large bed, a bedside table, a TV mounted on the wall, and a small dining area with a table and chairs.

Standard

10.0 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a large bed, a bedside table, a chair, a small table, a television, and a window with a view of trees.

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Romantic

A hotel room with a large bed, a TV mounted on the wall, a bathtub, and a view of the outdoors.

Suite Romantic

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suíte Master

A modern hotel room with a large bed, a fireplace, a television, and a dining area with a view of the outdoors.

Suíte Master

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Alpine

A bedroom with a large bed, a bedside table, a red throw blanket, a wooden floor, a chandelier, a television, and a small dining area.

Suite Alpine

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Carballo Hotel & SPA

This hotel features an outdoor pool, a restaurant, and a fitness center. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area.
Carballo Hotel & SPA offers 38 accommodations with minibars (stocked with some free items) and minibars. 32-inch LED televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
During your stay at Carballo Hotel & SPA, you're just a quick walk from Lagoinha Park. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Lagoinha Park and a 4-minute drive from Elephant Hill Cable Car
Carballo Hotel & SPA offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at Carballo Hotel & SPA. Free self parking and valet parking are available.

Guests are served free local cuisine breakfast daily from 8 AM to 11 AM.
Onsite venue - This restaurant serves breakfast and lunch. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free local cuisine breakfast available daily 8 AM to 11 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • Lift (60 centimetre wide door)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Free minibar (limited items)
  • Limited room service

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carballo Hotel Campos do Jordao
Carballo Hotel
Carballo Campos do Jordao
Carballo Hotel SPA
Carballo Hotel & SPA Hotel
Carballo Hotel & SPA Campos do Jordão
Carballo Hotel & SPA Hotel Campos do Jordão

Carballo Hotel & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 349 out of 436 reviews
Rating 8 - Good. 66 out of 436 reviews
Rating 6 - Okay. 12 out of 436 reviews
Rating 4 - Poor. 4 out of 436 reviews
Rating 2 - Terrible. 5 out of 436 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, nice place and very clean. Room was ok, but it could use an upgrade for the price paid
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

DAURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is ultra-friendly. The area surrounding the main building is beautiful. They have a heated swimming pool, a lake with Koi fish, firepit, etc. All consumable items offered in the bedroom (chocolates, sodas, water, snacks) are included in the room fare, so it is all yours. They offer complimentary breakfast (that is excellent, by the way), and a five o'clock tea with all items you can think of. Finally, to make the stay even more pleasant, upon checking out, they gave me a bag with water and snacks for the trip back.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

DILSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative points is the lake of air condition in the rooms. Not recommended during summer or hot days.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é lindo, muito romântico, o quarto espaçoso, limpo. O banheiro é ótimo também. O café da manhã uma delícia, tem café da tarde e alguns eventos a depender do dia. A equipe de atendimento também é muito gentil e prestativa, foi uma estadia perfeita.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Roseli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalação apto hotel em geral muito lindo, tudo impecável. Funcionários muito atenciosos simpáticos !! Prestativos ! Café da manhã maravilhoso! Nota máxima ! Recomendo muito aos meus amigos e familiares!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe toda muito atenciosa, funcionários prestativos, o café da tarde é um diferencial excelente, ponto a melhorar é o spa fiz uma massagem e não gostei
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é impecável! Desde o staff até as acomodações, tudo é perfeito, todos fazem questão de você se sentir bem acolhido! Anderson comanda muito bem a sua equipe, sempre! Por isso sempre voltamos!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edson Geraldo P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Os cardapios do cafe da manha e do cha da tarde sao espetaculares. Equipe extremamente atenciosa e profissional. Ambientes que misturam tranquilidade com sofisticacao.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe muito dedicada e simpática, café da manhã excelente e ótimo chá da tarde
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa estadia foi excepcional, hotel de altíssima qualidade, funcionários muito bem preparados e educados, a Marcela e o Carlos foram maravilhosos amei exatamente tudo no local, indico muito e com certeza retornarei outras vezes
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, amenities
Tudo impecável, !
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Marco

Liked: Cleanliness, staff & service
Disliked: Room comfort
Muito calor
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Marcos de Oliveira

Liked: Cleanliness, staff & service, amenities
Hospedagem maravilhosa. Piscina climatizada excelente e jardins e lago de carpas lindos!!! Cafe da manha incomparavel. Equipe fantastica. Melhor opção em Campos. incomparavel! Melhor opcao em Campos
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

ROOSEVELT

Disliked: Cleanliness, staff & service, amenities
Sou cliente vip acess e eles não me deram o upgrade prometido. Fomos passar a lua de mel, fiquei bem decepcionada. Não tem piscina interna, o spa eles cobram 250,00 p usar 1h da banheira de hidromassagem... e ainda cobraram 150 de taxas extras??????
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia no Carvalho foi incrível, atendimento excelente, o lugar é maravilhoso.. senti falta de um Ar Condicionado.. mas o café da manhã, a cordialidade e o jardim superaram!! Voltarei com certeza!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom como sempre
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities
Excelente em todos os requisitos. Atendimento excepcional, instalações, limpeza e localização.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Pedro L D

Liked: Cleanliness, staff & service, amenities
Excelente hotel, otimo atendimento, limpeza, cafe da manha e chá da tarde (incluso na hospedagem). Lindo jardim, otima piscina climatizada e quarto espaçoso. Da uns 15-20min de carro para o centrinho do Capivari. Recomendamos!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

José claudio

Liked: Cleanliness, staff & service, amenities
Quarto espaçoso, limpo e com uma cama super confortável! Café da manhã e chá da tarde cheio de opções e de muito bom gosto. A equipe desse hotel está de parabéns. Super atenciosos. Retornarei em breve! Obrigado
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities
O quarto poderia ser mais refinado, uma luminária, um sofazinho, um tapete.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities
Equipe e atendimento excelente, quarto muito aconchegante, local muito bem cuidado e localização maravilhosa!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities
Local agradável, excelente café da manhã, funcionários simpáticos.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Erico V

Liked: Cleanliness, staff & service, amenities
Excelente hotel! Amei o hotel, quarto, apartamento, café da tarde, atendimento e a área da piscina! Super recomendo!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Infelizmente o quarto q fiquei acomodado,lado Parque/rua,nao dava para abrir a porta por causa da Zuada de carros e movimento no park! Hotel sinaliza ar condicionado,,nao tem,,vce tem que pedir um climatizador!!!!!!!!!!estar completamente errado conforme apresentacao neste Site.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Tanea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, quarto amplo e limpo. Tudo perfeito
Stayed 2 nights in Jun 2025