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Gran Paradiso Campos do Jordão By Ventura Oficial

3.0 star property

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Photo gallery for Gran Paradiso Campos do Jordão By Ventura Oficial

Massages

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
R. Dr. José Mestres, 3500, Campos do Jordão, SP, 12460-000
  • Place, Morro Pedra-de-Fogo
    ‪19 min walk‬
  • Place, Capivari Park
    ‪5 min drive‬
  • Place, Baden Baden Brewery
    ‪17 min drive‬

Room options

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Standard Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Gran Paradiso Campos do Jordão By Ventura Oficial

This smoke-free resort features an indoor pool, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Gran Paradiso Campos do Jordão By Ventura Oficial offers 10 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Gran Paradiso Campos do Jordão By Ventura Oficial, you'll be within walking distance of Morro Pedra-de-Fogo. You'll find features like free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools
  • Amenities include meeting rooms, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Morro Pedra-de-Fogo and a few minutes from Lagoinha Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Gran Paradiso Campos do Jordão By Ventura Oficial offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Gran Paradiso Campos do Jordão By Ventura Oficial. Valet parking is free.

This 3-star Campos do Jordão resort is smoke free.

Guests are served free buffet breakfast daily from 8:30 AM to 11:00 AM.
Onsite venue - buffet restaurant.
Jantar - Onsite buffet restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Jantar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: BRL 150 per pet, per night
  • Weight limit: 33 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 150 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gran Paradiso By Ventura
Gran Paradiso Resort by Ventura Resort
Gran Paradiso Resort by Ventura Campos do Jordão
Gran Paradiso Resort by Ventura Resort Campos do Jordão

Gran Paradiso Campos do Jordão By Ventura Oficial Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 7 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Stayed 6 nights in Jan 2026

6/10 Okay

marcio

Liked: Staff & service
Disliked: Cleanliness
Hotel novo, quartos amplos, funcionários atenciosos. Mas o serviço é um desastre... O café da manha vai (teoricamente) até as 11h. Mas quem chega depois das 9h, so encontra restos, mesas sujas, pratos usados misturados com pratos limpos, entre outros Nao pretendo voltar
Stayed 5 nights in Jan 2026

8/10 Good

BRUNO SANTOS

Liked: Cleanliness, staff & service, amenities
Equipe e comodidades
Stayed 2 nights in Jan 2026

10/10 Excellent

Vitória

Stayed 2 nights in Jan 2026

6/10 Okay

Fabio

Liked: Cleanliness
Bom hotel, com uma vista incrível. Boa acomodação. Em termos de atendimento, deixou a desejar. O melhor é o restaurante, que é terceirizado. Por essas razões, nao tem um bom custo-benefício.
Stayed 1 night in Jan 2026

10/10 Excellent

Lenita

Stayed 3 nights in Jan 2026

10/10 Excellent

Wagner

Stayed 1 night in Jan 2026

10/10 Excellent

ANGELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar de paz e descanso!! Tudo maravilhoso. Atendimento do restaurante que precisa ser um pouco mais ágil!, fiz pedido de almoço e demorou quase 1 Hora para chegar
Stayed 4 nights in Jan 2026

10/10 Excellent

Adriana

Liked: Cleanliness, amenities
Hotel lindo, todo novo. Só precisam investir no treinamento da equipe. Jovens atendendo totalmente atrapalhados....todas as mesas do restaurante com os suportes de guardanapos vazios, xícaras acabam e ninguem repõe. Se com o hotel vazio ja estavam confusos, imagino no inverno, com o hotel lotado....
Stayed 1 night in Jan 2026

6/10 Okay

Nalu

Travelled with family
Liked: Cleanliness, amenities
Um bom hotel ,bonito ganhamos upgrade vista do quarto linda. Minha filha (adulta)caiu e se machucou bastante na aérea da piscina piso não é ante derrapante,alertei na recepção vi também uma criança caindo de cabeça. A festa de reveilon estava ótima, tudo feito com carinho e capricho. Mais o café da manhã no dia seguinte faltava tudo copo garfo leite pão prato. Não davam conta,no atendimento. Equipe de limpeza ok Acredito que como é um hotel novo estão tentando se organizar.equipe um pouco perdida. Mais é a segunda vez que me hospedo e voltaria.
Stayed 7 nights in Dec 2025

10/10 Excellent

marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista incrível e apartamento muito acolhedor
Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto novinho e moderno, linda vista para a montanha, só faltou ter um telefone no quarto para falar com a recepção.
Stayed 1 night in Dec 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é maravilhoso. No entanto, estava sem pasta de dente no quarto e não havia nenhuma para ser comprada também… achei um absurdo.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025

8/10 Good

Cyro

Travelled with family
Liked: Cleanliness, staff & service, amenities
É um bom hotel perdido na Caótica Campos do Jordão. Infelizmente o quarto que peguei, standard, era sem vista, ou quase, tinha vista da garagem. Não bastasse isso, havia um vão de uns 30 centímetros na cortina para acabar com a privacidade de qualquer hospede! Bom, felizmente o hotel não estava lotado e minha decisão de não ficar foi driblada pelo gerente que me alocou em um dos quartos com vista, muito bonita por sinal. É um hotel bonito, mas mal acabado e falta de bom senso! Não bastasse uma cortina que não fecha a janela no quarto com vista da garagem, no de frente tampa somente o vão da janela, entrando luminosidade e perdendo o sentido do blackout, varandas com cadeiras só nos apartamentos sem vista. Parede suja, pia de mármore rachando, buracos deixados na paredes, e a falta de preocupação com o acabamento estão presentes nos quartos e no edifício como um todo. A piscina externa não funcionava, a interna cheia, banheiro da piscina não funcionava. Mas tem uma bela area de lazer, uma ampla brinquedoteca e uma boa area para os jovens com bons videogames. Os funcionários simpáticos, mas despreparados, confundindo pedidos e fazendo questão de dizer que os problemas da area de refeição são devido aos terceirizados. Comida boa, mas uns horários nada a ver, café das 8:30-11:00h e a noite fecha as 22:00h. O hotel fica bem afastado do centro e é necessário pegar o incrível trânsito local para fazer qualquer coisa. Boa piscina e quarto confortável.
A cortina nao chega ate a parede permitindo ser visto do lado de fora
Piscina externa suja
Falta de capricho no acabamento
Sujeira na parede, um paninho úmido teria tirado
Stayed 2 nights in Nov 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel.
Stayed 2 nights in Nov 2025

6/10 Okay

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

NATALIA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Equipe despreparada

En modo geral a estadia foi boa. Porém a equipe é despreparada para recebimento de hóspede. Na recepção me deparei com uma conversa calorosa entre recepcionista e camareira, que hóspede nenhum poderia presenciar pelo tom da conversa. Repeti minhas informações de quantidade de pessoas no quarto mais de 6x… Comunicação zero com a recepção do hotel, te passam telefone e whats mas não respondem e deixam o robô automático com respostas que não são o que vc precisa. Me cobraram ainda taxa de serviço, sendo que nem o cobertor que precisei eles entregaram, e o gran final que o manobrista nem se quer me ajudou a colocar as malas no carro.
Stayed 1 night in Aug 2025

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Felipe

Liked: Cleanliness

Bom, mas pode melhorar muito

Pontos negativos: Geladeira desabastecida, Ar condicionado em manutenção, cama de casal pequena, cama de solteiro para criança é um colchão no chão, café da manhã nota 5 com poucas frutas/variedades. Pontos positivos: recreação, piscina e a vista. Melhorar a gestão do hotel e restaurante
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Celio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

hotel SOFT OPENING

Hotel muito bom mas devido estar recem inaugurado ainda deixa a desejar alguns aspectos, tipo achamos muito poucos funcionarios e muita dificuldade em se comunicar com a recepcao, a Jacuzzi da piscina estava quebrada e a piscina no primeiro dia nao estava aquecendo, e tambem tinha a questao do caminhao pipa todo dia atrapalhando a entrada e saida de veiculos.
Stayed 3 nights in Jul 2025

4/10 Poor

Carlos Augusto

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel novo do tipo multipropriedade. Equipe muito perdida na operação. No check out não achavam meu pagamento, que fiz fisicamente com cartão do estabelecimento no check in. Demorou quase 30 minutos o check out.
Stayed 3 nights in Jul 2025

2/10 Terrible

Flavia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025