Hotel Refugio Alpino

2.5 star property

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Photo gallery for Hotel Refugio Alpino

Lobby
Outdoor pool
Front of property
Interior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast included
  • Free WiFi
  • Parking included

Explore the area

Map
R. Rodolfo Augusto Rodrigues Alonso 2010, 2010, Campos do Jordão, SP, 12460-000
  • Ducha de Prata
    ‪8 min walk‬
  • Capivari Park
    ‪3 min drive‬
  • Elephant Hill Viewpoint
    ‪5 min drive‬

Room options

Basic Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Refugio Alpino

Hotel with free breakfast, a quick walk to Ducha de Prata
Along with an outdoor pool, this hotel has a 24-hour front desk and a garden. Free buffet breakfast and free self parking are also provided. Housekeeping is available on request.
Hotel Refugio Alpino offers 40 accommodations. This Campos do Jordão hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Refugio Alpino. During your stay, you're just a quick walk from Altus Turismo Ecologico. Features include free breakfast and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • 8 minutes by foot from Ducha de Prata and a 3-minute drive from Campos do Jordão Convention Center
Free breakfast is served daily. Hotel Refugio Alpino also features an outdoor pool and a garden. Free self parking is available.
Guests are served free buffet breakfast daily from 8:30 AM to 11:00 AM.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:00 AM

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

HOTEL REFUGIO ALPINO Hotel
HOTEL REFUGIO ALPINO Campos do Jordão
HOTEL REFUGIO ALPINO Hotel Campos do Jordão

Hotel Refugio Alpino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 111 reviews
Rating 8 - Good. 26 out of 111 reviews
Rating 6 - Okay. 12 out of 111 reviews
Rating 4 - Poor. 3 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place decorated with antiques. Safe and quiet with some bikes parked to use

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Thiago

Stayed 2 nights in Apr 2025

6/10 Okay

Simone aparecida do

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hospedagem curta

Equipe atendimento ótimo! Natan prestativo, atendimento via whats muito bom, me atenderam quando pedi café mais cedo e ainda me perguntaram depois se fui atendida! Melhor que muito hotel que fiquei! Cozinha: as meninas muito gentis e solícitas, atendimento ótimo! Limpeza de roupa de cama e ótima ducha, bem quentinha! Contras: Estrutura do hotel: Hotel muito bonito se fosse reformado, quando você entra no quarto percebe o descuido. Azulejos quebrados, portas emperradas, tudo muito velho e precisando de restauração. Luz de emergência fica clara a noite toda, quarto não fica escuro. Fiquei em suíte voltada p/ o corredor. Melhor pedir com vista frontal caso queira se hospedar. Outro detalhe que vi muita gente reclamar, as toalhas: estavam rasgadas, ralas, esgarçadas, muito ruim, não dá pra ter toalhas assim num hotel, a minha também estava. Achei preço alto pelas condições do hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Eduarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã sem dúvidas nos surpreendeu muito, estava sensacional, com certeza retornaremos. Só achamos o check-in um pouco tarde.
Stayed 1 night in Apr 2025

10/10 Excellent

SANDRA

Stayed 2 nights in Apr 2025

10/10 Excellent

FABIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo perfeito!

Adoramos o hotel! Oferece tudo para que os hóspedes se sintam em casa. Limpeza impecável. Camas confortáveis. Café da manhã muito farto, com várias opções de frutas, sucos, tortas salgadas, tortas doces, geleias e frios. A tarde oferecem lanche da tarde cortesia. Nós hospedamos na Páscoa, e eles deram para todas as famílias um ovo de Páscoa da marca de chocolate própria, delicioso! Parabéns a toda equipe pela gentileza e cordialidade! Todos foram super atenciosos. A localização é excelente, cerca de 5 minutos do Parque Capivari, praticamente em frente ao Bosque do Silêncio e cerca de 2 minutos da Ducha de Prata.
O ovo de Páscoa que deram de cortesia para os hóspedes na Páscoa
Vista da área da piscina
Vista da lateral do Hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

RICARDO G

Stayed 2 nights in Mar 2025

10/10 Excellent

Adonai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia aconchegante

Ótima estadia, tudo bem limpo, organizado. Funcionários super educados e um ótimo café da manhã e chá da tarde. Eu e minha esposa adoramos.
Stayed 2 nights in Mar 2025

10/10 Excellent

CESAR MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superou minhas expectativas

Foi uma estadia além do esperado, começando pelo atendimento, são todos solícitos e atenciosos em especial o Tadeu (salvo engano) da portaria. Hotel com características retrô, precisando de uma atenção maior, entretanto nada que influi diretamente no conforto, água quente no chuveiro e na pia, camas confortáveis, lençóis limpos, café da manhã muito bom e ainda um chá da tarde completo com bolos, biscoitos e geleias. Boa localização, fica a pertinho do ponto turístico Ducha de Prata e numa rua em frente ao restaurante Jacaré. Essa rua que chega ao hotel 200mts é que precisa ter uma atenção especial pois é de chão batido e sem iluminação, estava chuvoso no dia da nossa estadia e não atrapalhou em nada, nosso carro é suv. Minha opinião, ótimo custo benefício e volto com certeza.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Muito bom.
Stayed 3 nights in Mar 2025

8/10 Good

IEDA M F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aconchegante.

Tranquila.
Stayed 5 nights in Feb 2025

10/10 Excellent

Maria Eduarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Edilane

Travelled with family
Liked: Cleanliness, staff & service

Estadia satisfatória

Ficamos bem instalados, hotel simples mas bem limpo. Camas confortáveis, ducha ótima, e o melhor foi o chá da tarde servido em cortesia, digo que ficamos bem acomodados pois saíamos de manhã e retorna vamos no fim da tarde.
Stayed 5 nights in Jan 2025

10/10 Excellent

Welligton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha primeira vez junto a minha noiva no hotel e cidade...amamos tudo...sem contar pelo atendimento dos funcionários e o conforto e comoditade q tivemos...pretendemos voltar logo
Stayed 2 nights in Jan 2025

10/10 Excellent

MARLUCI

Travelled with family
Liked: Cleanliness, staff & service
Fiquei só uma noite então praticamente não fiquei dentro hotel. Cheguei passeios tarde noite só pra dormir. Café da manhã de hotel 5 estrelas maravilhoso. Perto do centro capivari
Stayed 1 night in Jan 2025

10/10 Excellent

MIRIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jobert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Hotel confortável, funcionários bem educados,café da manhã e chá da tarde ótimos. Apenas o acesso só hotel que é por uma rua não pavimentada,mas a rua não é muito ruim.
Stayed 4 nights in Dec 2024

10/10 Excellent

Franciele

Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline Goes

Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucineia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

MARCEL

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Apenas 1 dia

Hotel bastante antigo, para chegar nele é necessario andar 500mts de estrada de terra bem esburacada, carro baixo nao aconselho. Chuverio com aquecimento central era bom, conservacao do banheiro era péssima, teto descascando, gabinete da pia quebrado, sem gancho para toalhas. As camas, travesseiros e cobertas estavam confortavel, porem conforme voce andava no quarto fazia bastante barulho o piso de Madeira, janelas com bastante frestas, mas as cortinas eram blackouts então não incomodou.
Stayed 1 night in Nov 2024

8/10 Good

Renilton

Liked: Staff & service

Razoável

Stayed 2 nights in Nov 2024

10/10 Excellent

JOSE R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024