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Hotel Matsubara

3.0 star property

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Photo gallery for Hotel Matsubara

Exterior
Lobby sitting area
26-inch LCD TV with cable channels, TV, toys
Free daily buffet breakfast
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Laundry
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Capivari Park
    ‪13 min walk‬
  • Centro Universitário Senac - Campos do Jordão
    ‪2 min drive‬
  • Elephant Hill Viewpoint
    ‪3 min drive‬

Room options

View all photos for Basic Double Room

1 bedroom, minibar, in-room safe, desk

Basic Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Matsubara

Family-friendly hotel with free breakfast and free valet parking
A fitness center, a complimentary children's club, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Other amenities include spa services, concierge services, and laundry facilities.
Hotel Matsubara offers 20 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Matsubara, you're just a quick walk from Campos do Jordão Convention Center. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Within a 10-minute walk of Campos do Jordão Convention Center and Cadij Shopping Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Matsubara. Self parking and valet parking are free.

This 3-star Campos do Jordão hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Massage
  • Spa services

More

  • 2 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per day
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Hotel Matsubara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 279 reviews
Rating 8 - Good. 85 out of 279 reviews
Rating 6 - Okay. 36 out of 279 reviews
Rating 4 - Poor. 5 out of 279 reviews
Rating 2 - Terrible. 6 out of 279 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Matsubara: Uau!

Hotel fantástico! Excelente acomodação, vastos ambientes de convivência para toda a família, ótimos serviços com destaque ao transfer para a praça do Capivari. Lindo jardim com lago e peixes ornamentais. Ótima hospedagem!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay of my trip

This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and property area!

It had everything we needed. Excellent service! Close by city center

10/10 Excellent

Dorival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível superou as expectativas
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfatório

Muito bom atendimento, café da manhã muito bom, moças da limpeza e rapazes da recepção com atendimento muito bom. Faço apenas ressalva sobre manutenção, pois a banheira do quarto que fiquei deveria ser reformada e a ducha também. Eu estava com minha cachorrinha e foi tudo muito bom
Stayed 2 nights in Mar 2025

10/10 Excellent

JANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Stayed 4 nights in Dec 2024

6/10 Okay

Sylvio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alvaro

Stayed 1 night in Feb 2025

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O atendimento e recepção foi excelente, bom para ir em família. O café da manhã tambem estava muito bom.
Stayed 1 night in Feb 2025

10/10 Excellent

AUGUSTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência maravilhosa

O hotel fica bem localizado e possui translado gratuito até o centro da cidade , o atendimento de todo o pessoal do hotel é simplesmente maravilhoso, recomendo muito.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parabéns pela Equipe de Funcionários

Hotel confortável com chas e biscoitos na chegada na recepção diariamente, os funcionários super solicitos, atenciosos, e muito gentis. Cafe da manhã com bastante variedade e muito gostoso. Parabéns Agora quanto ao quarto que fiquei tenho algumas considerações de melhoria a fazer: chuveiro entupido saindo agua para todos os lados (pedi limpeza mas nada adiantou), cama super mole desconfortável porque quando um se mexia, incomodava o outro, travesseiros moles demais.
Stayed 4 nights in Dec 2024

6/10 Okay

Simone Maria

Stayed 2 nights in Dec 2024

10/10 Excellent

Valéria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento! Pessoal cortês e atencioso. Café da manhã bem variado l. O serviço de transfer para a cidade é um grande diferencial do hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia muito tranquilo no natal.

Um pouco distante do centrinho, não é muito, mas com chuvisco atrapalha um pouco. Mas tudo foi tranquilo, atendimento ótimo, café da manhã, café da tarde. Área de lazer espaçosa para crianças.
Stayed 4 nights in Dec 2024

6/10 Okay

Silas

Stayed 2 nights in Dec 2024

10/10 Excellent

LUZIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Recepção acolhedora, Sr Wanderley muito simpático e agradável assim como motorista Daniel e os demais. O Hotel oferece tranfer gratuito para o centro até às 22, além de café e chocolate quente à vontade para aquecer no frio gostoso da Cidade. Acomodação muito boa.
Stayed 2 nights in Nov 2024

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Dion

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, hospedagem ótimo, café da manhã tava tudo delicioso, pessoal que trabalha lá são muito educados e nos atenderam muito bem.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Ótima estadia e custo benefício.

Otimo custo benefício. Peguei um quarto simples mas que atendeu muito bem para uma noite. O quarta estava com um pouco de pó no armários e embaixo da cama. O hotel é bonito, bem localizado e ótimo cafe da manhã.
Stayed 1 night in Sep 2024