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Hotel Santo Graal

3.0 star property

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Photo gallery for Hotel Santo Graal

Exterior
Balcony
Executive Double Room
Outdoor pool, pool loungers
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Av. Getulio Vargas, 511, Aparecida, SP, 12570-000
  • Place, Basilica of the National Shrine of Our Lady of Aparecida
    ‪2 min walk‬
  • Place, Aparecida Walkway
    ‪3 min walk‬
  • Place, Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha)
    ‪10 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Triple Room

Minibar, iron/ironing board, free WiFi, bed sheets

Executive Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Luxury Double Room

Minibar, iron/ironing board, free WiFi, bed sheets

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Lanai

Executive Double Room, Lanai

Executive Double Room, Lanai

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, Lanai

Luxury Double Room, Lanai

Luxury Double Room, Lanai

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Quíntuplo)

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room (Quíntuplo)

  • Sleeps 5
  • 5 Single Beds OR 1 Double Bed and 3 Single Beds

View all photos for Luxury Twin Room, 2 Single Beds

Luxury Twin Room, 2 Single Beds

Luxury Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room (Seis)

Executive Room (Seis)

Executive Room (Seis)

  • Sleeps 6
  • 6 Single Beds

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About this property

Hotel Santo Graal

Family-friendly hotel with an outdoor pool, near Basilica of the National Shrine of Our Lady of Aparecida
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Hotel Santo Graal offers 195 accommodations with minibars and complimentary toiletries. LED televisions come with cable channels. Bathrooms include showers.

This Aparecida hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Santo Graal, you're just a quick walk from Vale do Paraíba. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Santo Grill
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and a playground
  • Steps from Vale do Paraíba and Bontur Aerial Cable Cars
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Santo Graal offers its guests a children's pool, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business center on site. Barbecue grills, a vending machine, and an arcade/game room are also featured at the family-friendly Hotel Santo Graal.

Smoking is allowed in designated areas at this 3-star Aparecida hotel.

Guests are served free buffet breakfast daily from 6 AM to 8 AM.
Santo Grill - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 8 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Santo Grill

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Santo Graal Hotel
Santo Graal Aparecida
Santo Graal Hotel
Santo Graal Hotel Aparecida
Hotel Santo Graal Aparecida, Brazil
Hotel Santo Graal Aparecida
Hotel Santo Graal
Hotel Santo Graal Aparecida
Hotel Santo Graal Hotel Aparecida

Hotel Santo Graal Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 108 reviews
Rating 8 - Good. 40 out of 108 reviews
Rating 6 - Okay. 22 out of 108 reviews
Rating 4 - Poor. 8 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Technically closest to the Basilica

Technically closest to the Basilica but to enter is a walk down the street. Breakfast is ok/good but tables are cramped and greasy. No remote for the air conditioner, you must call the desk and they send someone to adjust. Showers not designed correctly as water leaks onto the bathroom floor.

6/10 Okay

Marcela

Travelled with family
Liked: Staff & service
Alimentação
Stayed 1 night in Nov 2025

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 1 night in Oct 2025

10/10 Excellent

Emanueli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento, acomodação, higiene, comida, impecáveis!!!
Stayed 1 night in Oct 2025

6/10 Okay

Neusa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Colchão travesseiros e roupa de cama ruins
Stayed 2 nights in Jun 2025

6/10 Okay

Lia

Liked: Cleanliness, property conditions & facilities

Hotel com falta de manutenção .

Tive problema com a água quente, liguei p a recepção, falaram q iam mandar alguém e não mandaram. Tomei banho frio. Só no dia seguinte, qdo reclamei novamente, foi q mandaram. Achei um absurdo. Gaveta da mesa de cabeceira tb não fechava.
Stayed 1 night in Mar 2025

8/10 Good

João Baptista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regra absurda da meia pensão.

A estadia foi com meia pensão. O quarto já estava liberado mas só liberavam a entrada se a meia pensão fosse o almoço, se fosse o jantar precisava aguardar até às 14h, ou pagar uma taxa extra. Achei um absurdo.
Stayed 1 night in Feb 2025

4/10 Poor

Fabio

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

SIMPATIA E CONFORTO PASSA LONGE DO HOTEL

Hotel em boa localização, em frente a Basilica, porem nas imediações não ha restaurantes de boa qualidade, se quiser jantar tera que ser no hotel ja que a praça de alimentação da Basilica fecha muito cedo, o valor cobrado pelo Hotel é absurdo, 75 reais por pessoa sem balança, mesmo que voce comer 200 gramas paga esse valor, na praça de alimentação da Basilica duas pessoas não gasta nem 50 reais para um almoço , ha inumeras opções. A simpatia dos funcionarios do Hotel não existe, nunca vi pessoas tão frias e sem carisma, so um funcionario um rapaz na recepção que usa oculos que foi simpatico. No bar da piscina os funcionarios parece que não gostam dos hospedes, nunca vi tanta antipatia assim, passei longe. Outra coisa estranha é que a academia do hotel fica fechada, se quiser usar tera que pegar as chaves no bar da piscina e assinar um termo de responsabilidade, como se fossem crianças para usar a academia, ridiculo isso, nunca vi em nenhum hotel isso. Voce paga pelo quarto de luxo que parece uma cela de cadeia de tão pequeno que é, o banheiro se voce for mais cheinho tera dificuldades de usar de tão apertado que é, a pia tem uma cuba que voce se molha todo para usar , alem do box não fechar direito, molha-se o banheiro todo, fora a torneira do chuveiro que por pouco não cai nos meus pes, isso é luxo? Tambem não ha lixeira no quarto, se quiser tera que colocar no cestinho de papel higienico . Enfim paga-se caro para nada. Unicas coisas boas é a limpeza e o café da manha.
Stayed 5 nights in Feb 2025

8/10 Good

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schickes Hotel, kleine Zimmer

Der Check-In war unkompliziert, allerdings aufgrund der 30 Prozent no-Show Regel komplex. Das Personal ist höflich und bemüht. Wir hatten einnLuxo Zimmer, allerdings ist dies mega klein. Die Ausstattung ist in Ordnung. Der Ausblick ist jedoch überragend. Das P/L Verhältnis stimmt dennoch nicht. Parkplatz ist vorhanden und kostenlos. Das Essen in Büfettform ist ansprechend.
Stayed 1 night in Dec 2024

6/10 Okay

Lucas

Disliked: Property conditions & facilities, room comfort
O checkin foi muito demorado. E na reserva estava selecionado cama de casal. Nos hospedaram em um mini quarto com duas camas de solteiro e o chuveiro estava verde de lodo. Apesar deste inconveniente a recepcionista Paula é nota 10. Bar a noite é legal.
Stayed 2 nights in Nov 2024

10/10 Excellent

marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top em qualidade

muito boa
Stayed 1 night in Jun 2024

6/10 Okay

RAFAEL

A vista é maravilhosa, porém o quarto é pequeno e tudo muito velho. Cama ruim, ar-condicionado não estava funcionando e a porta do banheiro não fechava!
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel bom mas atendimento pessimo.
Stayed 1 night in Mar 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização!

O hotel fica bem próximo das duas entradas da Basílica (uma a 250m e outra a 400m). Pegamos o quarto com sacada e vista para o Santuário, excelente. O quarto é um pouco pequeno, chuveiro elétrico, mas suficiente para os dois dias.
Stayed 2 nights in Mar 2024

4/10 Poor

Marcelo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Infelizmente ruim.

O atendimento na recepção foi boa. O quarto muito ruim, completamente diferente do que estava sendo divulgado. Apertado, sujo, baratas no banheiro, muito ruim. Viajei com meus pais, minha mãe está doente e quis me hospedar num bom hotel, acabei ficando num péssimo quarto.
Stayed 1 night in Mar 2024

6/10 Okay

JOSE CARLOS

Liked: Cleanliness, staff & service
Simpatico, varanda de frente para a Basílica, visual lindo, toalhas novas e de ótima qualidade porém hotel precisa de uma reforma.
Stayed 3 nights in Feb 2024

6/10 Okay

JOAO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Camas

Hotel muito bom, exceto as camas, são de molas mas, sem pillow top que é o protetor e fica mais estável
Stayed 1 night in Feb 2024

4/10 Poor

José Eduardo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto muito pequeno, cama desconfortável, chuveirio horrivel. O cafe da manhã possui boa veriedade. O custo beneficio esta muito abaixo do esperado. E caro demais para o que o hotel oferece.
Stayed 1 night in Oct 2023

10/10 Excellent

Fermiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

José Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa a noite que passamos no Hotel

Não tivemos nenhum problema grave, somente o chuveiro apanhamos um pouco para entende-lo.
Stayed 1 night in May 2023

10/10 Excellent

Rafael

Stayed 1 night in Apr 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado, ambiente tranquilo e bom atendimento
Stayed 2 nights in Apr 2023

10/10 Excellent

Dania A

Stayed 1 night in Apr 2023

8/10 Good

Brenno

Business traveller
Liked: Staff & service
Hotel bem simples, confortável e com boa localização.
Stayed 1 night in Mar 2023