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Pousada Villa Montserrat

5.0 star property
VIP Access

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Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Rua Serafim Capela, 400 - Vila Natal, Campos do Jordão, SP, 12460-000
  • Place, Vale Encantado
    ‪5 min walk‬
  • Place, Imbiri Peak
    ‪5 min drive‬
  • Place, Baden Baden Brewery
    ‪10 min drive‬
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Room options

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Suite Executiva com Vista Montanha

  • Mountain view
  • 20 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 Queen Bed

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Executive Suite

Executive Suite

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 Queen Bed

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Executive Triple Room

Executive Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Suite Master Africa

Suite Master Africa

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Londres com Hidromassagem

Suite Londres com Hidromassagem

Suite Londres com Hidromassagem

  • Hill view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Swiss Master Suite with Fireplace

Swiss Master Suite with Fireplace

  • Mountain view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Suite Master Veneza

Suite Master Veneza

  • Hill view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Quarto Duplo Economico no Terreo

Quarto Duplo Economico no Terreo

  • 18 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed

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Suite Master Japao com Lareira

Suite Master Japao com Lareira

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Hill view
  • 58 sq m
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About this property

Pousada Villa Montserrat

This smoke-free pousada features a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Pousada Villa Montserrat offers 17 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can make use of the in-room refrigerators and microwaves.

This Campos do Jordão pousada provides complimentary wireless Internet access. 42-inch LED televisions come with premium digital channels, first-run movies, and Netflix. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Pousada Villa Montserrat, you'll be within walking distance of Vale Encantado. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Araucaria Chocolate Factory and 5 minutes from Xylography Museum
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this pousada measures 1000 square feet (93 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the boutique Pousada Villa Montserrat. The pousada can provide concierge services and wedding services. Self parking and valet parking are free. A complete renovation of Pousada Villa Montserrat was completed in December 2022.

This 5-star Campos do Jordão pousada is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM. The pousada hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Shopping
  • Wine tasting room
  • Winery release events

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 2003
  • Fireplace in lobby
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pousada Design Charme Vila Natal
Pousada Design Charme Vila Natal Campos do Jordao
Pousada Design Charme Vila Natal Pousada
Pousada Design Charme Vila Natal Pousada Campos do Jordao
Pousada Design Charme
Design Charme Vila Natal
Pousada Design de Charme Vila Natal
Luxo em Hospitalidade Pousada Campos do Jordao
Luxo em Hospitalidade Campos do Jordao
Luxo em Hospitalidade
sign Charme Vila Natal
Pousada Charme Vila Natal Campos do Jordao
Campos do Jordao Pousada de Charme Vila Natal Pousada (Brazil)
Pousada de Charme Vila Natal Campos do Jordao
Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal
Pousada Design de Charme Vila Natal
Charme Vila Natal
Pousada Design Charme Vila Natal
Pousada Charme Vila Natal
O Luxo em Hospitalidade Pousada
Brazil De Charme Vila Natal

Pousada Villa Montserrat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 132 reviews
Rating 8 - Good. 31 out of 132 reviews
Rating 6 - Okay. 13 out of 132 reviews
Rating 4 - Poor. 3 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alexandre Pereira, Fortaleza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet acess was very bad in my room

10/10 Excellent

Francine G.

Travelled with family
Liked: Cleanliness, staff & service
Um excelente atendimento. Muito atenciosos e prestativos. O local e bonito e limpo.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexandro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enxoval muito limpo e local tranquilo
Stayed 2 nights in Jan 2026

10/10 Excellent

Paulo Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ambiente tranquilo e acolhedor, equipe muito gentil e educada
Stayed 2 nights in Jan 2026

10/10 Excellent

Edilson

Liked: Cleanliness, staff & service, amenities
Muito bom, café excelente adoramos tudo
Stayed 2 nights in Jan 2026

10/10 Excellent

Marilza Gorette

Stayed 1 night in Dec 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente!!! Local muito agradável
Stayed 1 night in Dec 2025

10/10 Excellent

JADSON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

João

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Café da manhã razoável ,funcionários bem delicados, instalação ruim , mal conservada , com 52 degraus até o quarto ,sem elevador .
Stayed 2 nights in Oct 2025

8/10 Good

MITCHELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os funcionários são muito educados e prestativos. Pousada confortável com um bom café da manhã.
Stayed 2 nights in Aug 2025

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alessander

Stayed 1 night in Aug 2025

10/10 Excellent

Alessander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qualidade excelente

Atendimento dos Concierges e da moça do café da manhã impecáveis, todos muito educados e receptivos
Stayed 2 nights in Aug 2025

6/10 Okay

Jose antonio m

Atencao aos detalhes

A pousada tem bom atendimento, alguns aspectos poderiam melhorar como carpete e tapetes por toda pousada em estado ruim. Ideal para pousadas piso de facil higienizacao. A pousada é repleta de escadas portanto quem apresenta algum comprometimento fisico fica bem dificil.
Stayed 1 night in Aug 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Marcio R

Stayed 3 nights in Jul 2025

10/10 Excellent

Luis Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Graciane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado para quem realmente quer ter uma experiência próxima da principais pirâmides e estar em um hotel resort de nível !
Stayed 1 night in Jun 2025

10/10 Excellent

Isabela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência em Campos do Jordão

Tivemos uma experiência incrível. Fomos muito bem recepcionados. Inclusive, muito obrigada pelo atendimento, Marcelo e Diana. Vocês são muito gentis e educados. O café da manhã é ótimo. O lugar é aconchegante, a cama e os edredons são super confortáveis. O chuveiro é muito bom e a água esquenta bastante (nos ajudou muito nesse frio hahaha). Amamos a experiência e voltaríamos mais vezes.
Stayed 3 nights in Jul 2025

8/10 Good

Iara Nely

Liked: Cleanliness, staff & service, property conditions & facilities
Charmosa
Stayed 1 night in Jul 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom. Voltaria!

Pousada incrível, Café da manhã muito bom, com várias opções. Louças portuguesas, decoração, lareira pra tomar vinho. Tem chá e café da tarde com degustação. São 10 minutos de carro para Capivari. Acredito que somente de Uber ou carro, pq fica no alto da serra. 9/10
Stayed 2 nights in Jun 2025

10/10 Excellent

ciro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Minha família adorou. Viajo muito e considero três critérios básicos de uma boa hospedagem. Conforto da cama, ducha e café da manhã (além das condições do imóvel). E em todos muito bem. Adorei a liberdade de escolha para o café, mesmo acordando tarde, pela primeira vez não fiquei nenhum dia sem café, que é ótimo por sinal e o atendimento é muito bom. Certamente eu, minha esposa e filha voltaremos.
Stayed 3 nights in Jun 2025

8/10 Good

Renato

Stayed 1 night in May 2025