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Garden City Hotel, BW Signature Collection

4.5 star property

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Photo gallery for Garden City Hotel, BW Signature Collection

Standard Room, 1 Queen Bed, Non Smoking
Outdoor pool, pool loungers
Lobby sitting area
Bar (on property)
A restaurant with tables set for dining, large windows offering a view of the outdoors, and a potted plant on the right side.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Place, Capital Public Golf Course
    ‪17 min walk‬
  • Place, Mount Mugga Mugga Nature Reserve
    ‪2 min drive‬
  • Place, Callum Brae Nature Reserve
    ‪3 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Garden City Hotel, BW Signature Collection

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Garden City Hotel, BW Signature Collection offers 72 accommodations with minibars and laptop-compatible safes. 42-inch plasma televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Garden City Hotel, BW Signature Collection. During your stay, you'll be within walking distance of Mount Mugga Mugga Nature Reserve. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine and garden views while dining at Secret Garden Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 6 minutes by car from Canberra Hospital and 9 minutes from Canberra Centre
Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Barbecue grills, tour/ticket assistance, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available.

This 4.5-star Canberra hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Secret Garden Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 397 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property friendly helpful staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Suzette

Liked: Cleanliness, amenities, property conditions & facilities
Easy to book and check in
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the quiet nights sleep at Garden City. It was clean and had a great pillow range.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out.
Stayed 1 night in Mar 2026
Verified

8/10 Good

tristan

Liked: Cleanliness, staff & service, amenities
Clean good size room Near German restaurant Breakfast very average
Stayed 1 night in Jan 2026
Verified

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Always stay here when I go to Canberra...
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Comfortabl room Foxtel was appreciated.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Derek

Thank you very much for the stay. The room was beautiful quite very comfortable and super clean. The staff were wonderful that we did speak to. Thank you very much. Definitely definitely bThank you very much for the stay. The room was beautiful quiet very comfortable and super clean. The staff were wonderful that we did speak to. Thank you very much. Definitely be staying again.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Wendy

We enjoyed our
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay in Canberra

For the price, this is the place to stay, excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, bed comfortable, German club next door for great good/beer.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KING JAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean as guest will love to stay and pay fpr a clean place i love it
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good. Friendly staff. Clean and well appointed room. Great dining options.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortably rooms , Great meals.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Alison

Liked: Cleanliness
Room was very clean, a bit of mildew in shower, staff friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lyal

Liked: Cleanliness, staff & service, property conditions & facilities
The property and location was great and the location for our visit was good.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, property.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service
We found our stay very enjoyable thank you
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Lasith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a night's stay. clean and comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Great place close to Parliament House
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff and nice meals in restaurant.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms with ample parking. Only negative is the restaurant with kid friend menu is only open Monday to Thursday, which was not stated anywhere pre-booking.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
lovely accom all round
Stayed 2 nights in Apr 2025