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Garden City Hotel, BW Signature Collection

4.5 star property

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Photo gallery for Garden City Hotel, BW Signature Collection

Standard Room, 1 Queen Bed, Non Smoking
Lobby sitting area
Exterior
Bar (on property)
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Breakfast available
  • Bar
  • Room service
  • Gym

Explore the area

Map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Manuka Oval
    ‪4 min drive‬
  • Manuka Shopping Centre
    ‪4 min drive‬
  • Parliament House
    ‪7 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Ramada by Wyndham Diplomat Canberra

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1002)
The price is €102
for 1 room
includes taxes & fees
19 May - 20 May
Ramada by Wyndham Diplomat Canberra

About this property

Garden City Hotel, BW Signature Collection

Suburban hotel with a fitness center and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Garden City Hotel, BW Signature Collection. During your stay, you'll be close to Parliament House. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine and garden views while dining at Secret Garden Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 7 minutes by car from Parliament House and 9 minutes from Australian National University
Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Barbecue grills, tour/ticket assistance, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available.

This 4.5-star Canberra hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Secret Garden Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 1004 reviews
Rating 8 - Good. 401 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Feb 2025

6/10 Okay

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom had a 70s vibe to it but was the cleanest I have ever seen, no mould whatsoever, well done. The draws and cupboards need that silicone padding to absorb noise or some other soft closing mechanism, cheap to implement. The windows are very thin and a lot of noise comes through from the road despite hotel in quiet part of town, expensive to implement. Everything else was excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Keli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and convenient. Will definitely return.
Stayed 4 nights in Jan 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness
Convenient for us visiting family in north and south Canberra
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap for the good quality..
Stayed 2 nights in Jan 2025

2/10 Terrible

Tom

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned daily.
Stayed 5 nights in Jan 2025

2/10 Terrible

Natasha

Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stop at or to spend time in Canberra. It has a nice reception - we had a good size bedroom with queen bed, lounge and coffee table and a really decent size tv. Plus we had a nice view of the pool. Perfect.
Stayed 1 night in Dec 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
The room was impeccably clean, with beds made daily. The staff were friendly and accommodating, ensuring a pleasant stay. Ample car parking was available. Highly recommended for anyone seeking accommodation in Canberra.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ngoc Sunny Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Ngoc Son Sunny

Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service
We found our stay very enjoyable thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Keryn

Stayed 2 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean good size room. Easy to get to places like Ikea, Costco, Outlet Centre. Good parking. Friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Business traveller
Liked: Amenities, property conditions & facilities
The pool and gym and dining and coffee onsite are fantastic features!!! I saw one dead bug in the hallway to my room and there was a small spider in my room but I wasn't too concerned. I would stay here again.
Stayed 1 night in Nov 2024

8/10 Good

John

Stayed 1 night in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented. Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms plenty of parking
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
neat & tidy
Stayed 1 night in Oct 2024

8/10 Good

Jodie

Liked: Cleanliness, property conditions & facilities
Quiet and suited our needs for a reasonable price. Had a few issues with maintenance of the facility- bed broke, light out, tv not working properly
Stayed 3 nights in Oct 2024

6/10 Okay

Ian

Stayed 1 night in Oct 2024

8/10 Good

Ka Shing Samuel

Business traveller
Disliked: Staff & service
It was a pretty bad experience as there is no receptionist on site after hour!