Hyatt Hotel Canberra - a Park Hyatt

5.0 star property

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Photo gallery for Hyatt Hotel Canberra - a Park Hyatt

Lobby
Indoor pool, pool loungers
Deluxe Room, 2 Single Beds
Fitness facility
Garden views, open daily

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
Commonwealth Avenue, Yarralumla, ACT, 2600
  • Place, Questacon
    ‪9 min walk‬
  • Place, Parliament House
    ‪12 min walk‬
  • Place, National Gallery of Australia
    ‪12 min walk‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Park, Suite

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Diplomatic)

  • 240 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Heritage)

9.8 out of 10
Exceptional
(7 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Heritage)

8.0 out of 10
Very good
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Balcony (Heritage)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Hotel Canberra - a Park Hyatt

Hotel with a sauna, near National Gallery of Australia
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Hyatt Hotel Canberra - a Park Hyatt offers 252 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Canberra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Hotel Canberra - a Park Hyatt. During your stay, you're just a quick walk from Albert Hall. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at The Promenade Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Parliament House and a few minutes from Australian National University
As a guest of Hyatt Hotel Canberra - a Park Hyatt, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1335 square feet (124 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Hotel Canberra - a Park Hyatt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Canberra hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Promenade Cafe - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tea Lounge - Overlooking the garden, this brasserie serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Speaker's Corner Bar - Overlooking the garden, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Griffin's - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Uncovered parking on site (AUD 30 per night)
  • Uncovered valet parking on site (AUD 55 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Griffin's
  • Speaker's Corner Bar
  • The Promenade Cafe
  • The Tea Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,335 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 68-cm HDTV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Uncovered self parking fee: AUD 30 per night
  • Uncovered valet parking fee: AUD 55 per night
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 5-12 years old for breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canberra Hotel Hyatt
Canberra Hyatt
Canberra Hyatt Hotel
Hotel Canberra Hyatt
Hotel Hyatt Canberra
Hyatt Canberra
Hyatt Canberra Hotel

Hyatt Hotel Canberra - a Park Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overpriced for average
Stayed 1 night in Jul 2025

6/10 Okay

Luther

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Short weekend stay. Best framed as a three star experience with crowded buffet restaurants the only dinner options plus sparse staffing. Think of it as rough n ready.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world, classic hotel that has been updated for modern comfort. Location is close to Parliament House and several museums.
Stayed 1 night in Jul 2025

8/10 Good

Graham

Stayed 2 nights in Jul 2025

6/10 Okay

Shane

Liked: Cleanliness, staff & service, room comfort

Disappointing experience - needs updating

We stayed in the curtin suite for a few nights to catch up with family and friends . To be honest we were disappointed that our room had to be heated by gas column heaters and the pay tv options advertised were not available a we asked for help twice but were told the systems for heating and pay tv need upgrading . Then at 3 am we were woken by doorbell and phone call trying to deliver us a heater we Didn’t ask for . Beautiful old hotel but we wouldn’t stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so quiet, clean, classy and just a wonderful getaway for a couple of days to re charge
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The Canberra Park Hyatt is a destination in its own right. Everytime I go I think of the early days of Canberra which is when politicians would stay there and stroll across the grass to Parliament House. It was a pity they ran out of scones for afternoon tea (and the substitute cakes weren’t quite up to scratch) but otherwise beautiful food and excellent service.
Stayed 1 night in Jul 2025

8/10 Good

Melanie

Travelled with family
Disliked: Property conditions & facilities
The property is starting to look quite old/dated. All rooms were very noisy so not able to get much sleep.
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel but restaurant service unpredictable

Heritage rooms nearer to Reception but otherwise not particularly atmospheric. Room service excellent. Air conditioning also excellent. Lounge dining is a variable experience; on one occasion we had to wait 40 minutes for a simple dessert. A client at an adjacent table was simply not served at all until he stood up and moved to another table. Staff walked past; they should be better trained in a hotel of this quality.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were unbelievably amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. I had the best sleep I’ve had in a long time. The buffet breakfast was excellent- not your standard buffet.
Stayed 1 night in Jul 2025

2/10 Terrible

Shiena

Stayed 1 night in Jul 2025

6/10 Okay

Stella Rosa

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Surprises - A Good Hotel

Two night stay during school holidays. We enjoyed the classy hotel ambience and facilities. A good location and overall very positive experience.
Stayed 2 nights in Jul 2025

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel that lets itself down

This is a lovely historic hotel with a fabulous location. The bed is very comfortable, as are the rooms overall. Bathroom is spacious, clean and well laid out. There's a restaurant, bar and guest lounges. The service, however, lets the place down. It's polite enough, but staff are not well informed about the hotel and its offerings and struggle to cope when the place is busy. We didn't really feel welcome when we arrived, more like we were just another couple of people to deal with. Information about the EV chargers was patchy at best. The hotel is also very poorly signed if you want to find anything other than your room. Even the entrance to the car park wasn't easy to locate at the end of a tiring day driving in terrible weather. Some clear signage both inside and outside the hotel would be helpful. When I stepped out of my room, I was confronted with a maze of corridors and not a single sign to reception. Tricky when you have entered from the underground carpark, then want to find your way to the main lobby. Even one little sign would be nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Maree

Stayed 1 night in Jul 2025

2/10 Terrible

Valentina, Harbor City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad services....not Twin bads ....
Stayed 1 night in Jul 2025

4/10 Poor

Mandy

Travelled with family
The entrance and foyer are stunning! The room smelt musty and there were quite a few broken things - the shower, the kettle, the magnifying mirror and the phone. The staff were nice - they organised a taxi for us and brought extra towels when the shower flooded the bathroom. Overall needs. Refresh and some up keep.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position. Great breakfast. Friendly staff. Good sized rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Liked: Cleanliness, amenities
Nice enough hotel.. I requested extra bed for my child (never arrived) last day water ran brown from the taps. The shower water leaks from shower and the marble is extremely slippery Staff are nice enough and give it a 3 out of 5
Stayed 3 nights in Jun 2025

8/10 Good

Kevin, Seattle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Glorious old Hotel Canberra that has been remade into a Park Hyatt with hollow walls and ocean liner feel (long and narrow with rooms on the sides). An iconic political hotel that now calls its Scottish fillet by its American name, ribeye. Owned by America and reflective of contemporary Australia as a willing proxy. Great location near the Prime Minister’s “The Lodge” as well as the Chinese Embassy right across the street. The not best Park Hyatt in the world but a very good hotel. Kudos to the excellent staff. Swimming pool was hot and hot tub was small. Is that artificial grass in the courtyards?
Courtyards with artificial grass
Seems like an ocean liner, long and narrow.
Not a Scottish fillet.  Call me a ribeye.  $70 Australian dollars.
Stayed 1 night in Jun 2025

8/10 Good

Kevin, Seattle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience staying in this historic political hotel close to the Prime Minister’s Lodge and across the street from the Chinese Embassy. This hotel reminds me of an ocean liner - long and narrow with lots of rooms on the sides. Not the best Park Hyatt in the world but this hotel used to be called Hotel Canberra and has hosted many politicians over the years. An “iconic” Australian Canberra hotel.
Stayed 1 night in Jun 2025