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Mercure Canberra Belconnen

3.5 star property
VIP Access

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Photo gallery for Mercure Canberra Belconnen

Meeting facility
Superior Room, 2 Queen Beds
Exterior
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
59 Cameron Avenue, Belconnen, Belconnen, ACT, 2617
  • Place, University of Canberra
    ‪5 min walk‬
  • Place, Big Splash Waterpark
    ‪14 min walk‬
  • Place, Bimbi Beach
    ‪2 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(64 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Mercure Canberra Belconnen

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Canberra Belconnen offers 125 accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Mercure Canberra Belconnen. During your stay, you're just a quick walk from University of Canberra. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from University of Canberra and 14 minutes by foot from Big Splash Waterpark
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Canberra Belconnen. Parking is available for a fee.

This 3.5-star Canberra hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Selections Bistro - This restaurant serves dinner only. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 27 for adults and AUD 17 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Selections Bistro

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Children's games
  • Cot (surcharge)
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27 for adults and AUD 17 for children
  • Covered self parking fee: AUD 15 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Canberra Belconnen Hotel
Mercure Canberra Belconnen Belconnen
Mercure Canberra Belconnen Hotel Belconnen

Mercure Canberra Belconnen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 514 reviews
Rating 8 - Good. 112 out of 514 reviews
Rating 6 - Okay. 30 out of 514 reviews
Rating 4 - Poor. 8 out of 514 reviews
Rating 2 - Terrible. 7 out of 514 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beds were very comfy. Staff were very helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very nice and modern. When I arrived late and was looking to relax, I noticed that the floor lamp was broken and flickering. It needs a new bulb, as one of the bulbs is faulty. I suggest that the housekeeper performs regular checks before guests arrive, especially for stays of several days. Additionally, there is no subtitles option on the TV. The remote control indicates there is a subtitles button, but it does not activate any subtitles. This is quite disappointing. I reported this issue to the front desk and inquired why subtitles are not available, particularly for the Deaf, Hard of Hearing, or those who find language difficult. It would be very helpful if subtitles could be easily enabled. The staff apologised, but I feel this is not sufficient, especially considering the amount paid for the stay. Most hotels provide subtitles for guests who need them, and it is disappointing that this facility is not available here. The TV’s subtitle feature appears to be faulty.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location peaceful area easy walk to club & restaurants friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room with 2 queen beds, spacious bathroom and good amenities. Breakfast was a really good buffet. The car parking was free (Expedia perk, otherwise $15/night) and the car park was spacious and easy to navigate.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Walk-in shower with need to turn and reach for bodywash, shampoo etc is dangerous at my age. No actual soap a failing. Otherwise no real complaints.
Stayed 3 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 4 nights in Nov 2025

10/10 Excellent

Annette

Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Stayed 4 nights in Nov 2025

4/10 Poor

David

The hotel, room and staff were lovely. What let the experience down was the noisy fan that couldn’t be lowered and the gunk or food smeared on the wall near the bathroom light switch.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda, Moorooka

Liked: Cleanliness, amenities, property conditions & facilities
Great upgrade. Very helpful staff when I needed to extend my stay. I have stayed here numerous times and am never disappointed. Great place to stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 6 nights in Nov 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room. Friendly helpful reception staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

leanne

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING was perfect, as a previous motel cleaner of 5 year's im very picky this was our second stay here and i can't fault it. its our 'to go place' from now on.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosemary, Macquarie Links

Stayed 4 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Pristine room. Well appointed, super easy check in. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Yanfu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, modern clean and convenient
Stayed 2 nights in Oct 2025

2/10 Terrible

Zac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terrible experience at check in. Arrived at 2:04pm and due to the 5 minute waiting bay out front being occupied by other users, sent my wife in to check us in for a pre paid booking with a credit card for incidentals. She was told that the check in staff would be required to site me whose name the booking was in….(I couldn’t do this once checked in and parked perhaps?). 2 minutes later, at 2:06pm I walked in and as I did a gentleman with a name badge displaying the name MD walked out the back. I politely waited 1 minute because he had seen me, before ringing the bell. I heard a voice suggest they wouldn’t be long. I was required to wait until 2:12pm before MD again came out. MD then conducted the check in process using my ID and CC. This process took until 2:19 which seemed deliberately inflammatory to the already poor experience we had endured. Through out the process I remained silent and refrained from expressing my dissatisfaction. I was handed the key to my room and I left. No explanation of what charges had been held on my card, nothing about the gym or breakfast, just a query on whether he could sting me further for carparking. A terrible experience and far below my expectations. I wouldn’t stay here again and I would expect a standard expression of understanding from management on this review but no real effort to make a bad situation right. All I did was try check into my pre paid hotel room at the appropriate time and was treated horribly.
Stayed 1 night in Oct 2025

10/10 Excellent

Murray James

Perfect
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy modern set up.
Stayed 1 night in Oct 2025

8/10 Good

Shirish Bajra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, parking is quite convenient, but the area around was dark while going on a walk in the evening.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were efficient, helpful and friendly. The property is new, clean, quiet and comfortable. It is good value for money.
Stayed 1 night in Oct 2025