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Aparthotel

Quest Canberra

4.0 star property

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Photo gallery for Quest Canberra

Outdoor dining
Terrace/patio
Two Bedroom Apartment - Balcony, 2 Bathrooms | Living area
Interior entrance
Executive One Bedroom Apartment - Balcony | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Melbourne Building 28 West Row, Canberra, ACT, 2601
  • Place, Australian National University
    ‪3 min walk‬
  • Place, Canberra Centre
    ‪5 min walk‬
  • Place, Civic Square
    ‪7 min walk‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

Room options

View all photos for Two Bedroom Apartment - Balcony, 2 Bathrooms

Two Bedroom Apartment - Balcony, 2 Bathrooms

Two Bedroom Apartment - Balcony, 2 Bathrooms

  • 63 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive One Bedroom Apartment - Balcony

Executive One Bedroom Apartment - Balcony

Executive One Bedroom Apartment - Balcony

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment Kitchenette

Studio Apartment Kitchenette

Studio Apartment Kitchenette

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard One Bedroom Apartment

Minibar, desk, laptop workspace, blackout curtains

Standard One Bedroom Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quest Canberra

This smoke-free aparthotel features a snack bar/deli, a business center, and a meeting room. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Each apartment features free WiFi and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a minibar and a TV.
Quest Canberra offers 37 air-conditioned accommodations with minibars and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Canberra aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Quest Canberra's great location gets high marks from our customers. During your stay, you're just a quick walk from Canberra Centre. Enjoy features like free WiFi in public areas, plus a snack bar/deli and a business center. Built in 1946, this upscale aparthotel has 37 apartments on 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi
  • Enjoy Thai cuisine while dining at Thirst Wine Bar
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Canberra Centre and 5 minutes by foot from Australian National University
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quest Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Canberra aparthotel is smoke free.

Thirst Wine Bar - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Hellenic Club - This bistro specializes in Greek cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 15 per day); reservations required
  • Parking on site (AUD 25 per day)
  • Limited on-site self parking

Restaurants on site

  • Hellenic Club
  • Thirst Wine Bar

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 28-inch TV

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Shopping centre
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 37 units
  • Built in 1946
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges AUD 1.25 for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per day
  • Nearby parking fee: AUD 15.00 per day (1312 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canberra Quest
Quest Canberra
Quest Canberra Serviced
Quest Canberra Serviced Apartments
Quest Serviced Apartments Canberra
Quest Canberra Aparthotel
Quest Hotel Canberra
Quest Canberra Canberra
Quest Canberra Aparthotel
Quest Canberra Aparthotel Canberra

Quest Canberra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 254 out of 592 reviews
Rating 8 - Good. 213 out of 592 reviews
Rating 6 - Okay. 69 out of 592 reviews
Rating 4 - Poor. 34 out of 592 reviews
Rating 2 - Terrible. 22 out of 592 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities
Good service
Stayed 2 nights in Dec 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Lovely studio with a large versndah. Full modern facilities. Could not ask for more
Stayed 1 night in Nov 2025

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great staff and easy to book a car bay for the stay. Will be back next year
Stayed 5 nights in Nov 2025

10/10 Excellent

Catherine

Clean room, quiet, excellent location, everything I needed for a quick stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Cath

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Large room with separate bedroom from lounge, and central location.
Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
***
Stayed 3 nights in Oct 2025

6/10 Okay

Diane

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Cafe’s shops and parks all good. The Quest itself had spacious rooms and it was clean. It stated the room was going to be serviced each day excluding Sunday (reasonable) I had to request tissues, tea bags and coffee pods. I asked for a soap dish as it was a soggy soapy mess all the time but I’m still waiting for it. Home now. The reception staff are lovely but I think they are let down by room servicing staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very good hotel, attentive staff, good value and convenient location. Mid 2025 road works everywhere, not the hotel’s fault, but in all other respects, very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Canberra is like a building site and ghost town EVERYWHERE at the moment with the new tram line being built so very unattractive and not a good time to visit. On first arrival at hotel, the reception smelt of cigarette smoke and the lift was out of action so not a good first impression however once on the first floor it was a totally different feel and my room (single studio) was modern, clean and perfect for my stay. The next day, the smell of cigarettes had disappeared from reception and all the reception staff I encountered were very friendly and extremely helpful throughout my stay. An asset to Quest.
Stayed 5 nights in Sep 2025

6/10 Okay

Christopher

Liked: Cleanliness
I guess a combination of things made this stay just average. Roadworks around the hote and the lift was not working, two items that should have been communicated. We had the 90 gran that would have struggled with stairs.. as it was she was ill at last m
Stayed 2 nights in Aug 2025

4/10 Poor

Alfonso

Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Business traveller
Disliked: Property conditions & facilities
I stayed only one night, checking out the following morning. The room and building felt tired and in need of a fresh coat of paint, but were otherwise warm and comfortable. Unfortunately, in the morning there was no hot water for a shower. I tried calling reception from the room phone, but no one answered. As I was in a rush to attend a function, I had to wash as best I could over the sink — which was also partially blocked and drained very slowly. I reported these issues to reception on check-out and was told someone would get back to me, but no one did. Sadly, I can’t give this stay a good rating.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rosalind

Liked: Cleanliness, amenities, property conditions & facilities
It was close to the bus station and the Canberra Theatre Centre. Although there was construction work nearby it was quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My recent stsy i had some health issues arise and the staff were so flexible with dealing and handling my situation, i thank them so much for keeping me safe in these times, it dhowed me decent human still exsist in our fast paced world
Stayed 2 nights in Jul 2025

10/10 Excellent

Conrad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located in the heart of the CBD. Easy access to pubs and restaurants. Smooth and friendly check-in. Room was clean and tidy. Some late night weekend noise from nearby pubs but, overall, we enjoyed our weekend at Quest Canberra.
Stayed 2 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, room comfort

Great stay!

Check-in staff was very kind. Room was spacious. Water was off in the morning because of construction issues (not the hotel's fault) and they were very helpful in getting everything sorted and keeping us informed.
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Stayed 2 nights in Jun 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Hanna

Liked: Cleanliness, property conditions & facilities
We loved the proximity to Jolimont Centre where we caught a bus from early the next morning Also the choice of restaurants in the area Mama’s Trattoria 2 sore up was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were extremely helpful.
Stayed 4 nights in Apr 2025