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Aparthotel·Private host

AR Cancun Plaza

4.0 star property

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Exterior
Microwave, coffee/tea maker, cookware/dishes/utensils
Standard Suite, 1 King Bed, Sea View
Property grounds

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
BLVD KUKULCAN KM 19.5 LOCAL 3, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed, Sea View

Standard Suite, 1 King Bed, Sea View

Standard Suite, 1 King Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds, Sea View

Standard Suite, 2 Double Beds, Sea View

Standard Suite, 2 Double Beds, Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Loft, Sea View

Family Loft, Sea View

Family Loft, Sea View

  • Sea view
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

AR Cancun Plaza

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and laundry facilities. Each apartment features free WiFi, a dining area, and a kitchenette with a microwave. A TV, a coffee/tea maker, and a safe are among the other amenities available to guests.
AR Cancun Plaza offers 14 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at AR Cancun Plaza, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This upscale aparthotel has 14 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a dining area, and a TV
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and laundry facilities
  • Just a 2-minute drive from Delfines Beach and a few minutes from El Rey Ruins
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at AR Cancun Plaza. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Cancun aparthotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 8 AM to 11 AM.
AR Cancun Plaza has a restaurant on site.

Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Daily local cuisine breakfast available 8 AM to 11 AM for a fee: USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • TV

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AR Cancun Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Cleaning fee: USD 12 per accommodation, per night (varies based on length of stay)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 18 for adults and USD 18 for children
  • Airport shuttle fee: USD 65 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
AR Cancun Plaza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 04230051215

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Apartment AR Cancun Plaza
AR Cancun Plaza Cancun
AR Cancun Plaza Aparthotel
AR Cancun Plaza Aparthotel Cancun

AR Cancun Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 5 out of 28 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is not new and shiny, it has a unique style. It’s clean and at the quieter end of the hotel zone. There is one restaurant/bar on the property, which we didn’t try, choosing instead to use the kitchenette. The staff is friendly and helpful. We called the front desk one day to say there was a problem with the water in our room and the maintenance person arrived quickly and resolved the problem quickly.
Stayed 3 nights in Jan 2020

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionists were super usefull and friendly. I liked my room a lot , with amazing sea view
Stayed 16 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the front desk instead of give me a 1 room he give me 2 rooms for thw same price with the ocean view i though it was nice of him , our fly got delay for 2 hours and they was witing foy us, the pool right by the ocean the reataurant , my family loved it we will come back.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Its a nice hotel they are still working to improve it. Great location and very nice staff. Our family enjoyed it. No wifi in rooms was a downfall.
Stayed 4 nights in Jun 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Hotel For the Price!

The hotel was great for the price you pay! The pool is clean and beautiful with a restaurant and bar right next to it. The location of the hotel itself is in a quieter spot of Cancun with a few great restaurants within walking distance which we loved. There's a convenience store at the hotel and an OXXO right across the street - perfect for getting bottled water and/or snacks. The room had a great ocean view with a balcony. The air conditioning was perfectly cold. The beds weren't the comfiest, but the room was very clean and good enough for me. For the price I paid, I wasn't expecting a luxury hotel. This was about as nice, if not nicer, than I would have expected! The 24-hour front desk staff were also super friendly and helpful. My biggest criticism was probably just the confusion over how to contact the hotel from the U.S. We booked from Hotels.com and the phone number listed seemed to be incorrect and we found several different phone numbers attributed to "Cancun Plaza" not to mention different names for this complex (AR Cancun Plaza, Cancun Plaza Condos, Hotel Cancun Plaza, Bsea Cancun Plaza). I even found different websites with these names and Hotels.com doesn't even have the right location marked. Very confusing. This might be because many of the rooms are technically "condos" with different owners...however, I believe the Bsea Cancun Plaza is the hotel who manages it all and their website and contact information seems to be the one that is most helpful.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an excellent location, people is very kind and the seaview from the balcony is wonderful
Stayed 4 nights in Feb 2019

8/10 Good

angela n.

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok the bed is very hard not really comfortable
Stayed 4 nights in Jan 2019

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wi-fi in the rooms, elevator broke down, building needs maintenance and beach is not maintained clean from the seaweed. Only thing we enjoyed was the pool. Really disappointed. Looks a lot better in the promo pics.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

details never specified and no communication

Overall the people seemed quite rude and unhelpful. We got different information from different staff and it was frustrating. The rooms did not look like they did on the images and we were tired from arguing with them. Please don't book this hotel.
Stayed 2 nights in Aug 2018

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, room comfort
Helt ok hotell till det priset!! Fantastisk utsikt, fint poolområde, fräscha rum och bra restaurang. Läget är bra, nära till flygplatsen och lätt att ta både buss och taxi om man ska någonstans . En stor nackdel var att det var nästintill omöjligt att få tag i hotellet i förväg, vilket det står i bekräftelsen att man behöver. Jag fick efter nästan två veckors jagande till slut tag i någon via Facebook. Det är Bsea Cancun Plaza som sköter allt på plats, det hade underlättat avsevärt om det stått någonstans. Telefonnummer och mail som hotels.com har till AR stämmer inte!!
Stayed 4 nights in Mar 2020

10/10 Excellent

SANDRA LUCIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio de AR Cancún Plaza

Excelente, nos gusto mucho las instalaciones del hotel y el servicio en general que oferta el establecimiento, esperamos volver pronto.
Vista desde la habitación de AR Cancún Plaza.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
El trato excelente ! Una playa y alberca súper tranquila y cuidada! Servicio de calidad y buena atención del personal!!
Stayed 2 nights in Jan 2020

2/10 Terrible

Irais

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atención buena ubicación. Me gustó mucho mi estancia
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama terrible, las instalaciones terribles, el personal terrible,
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
La alberca está limpia y buena vista Las habitaciones no son cómodas En general le falta mantenimiento y el ligas ya es viejo . Le falta remodelaciones y actualizaciones
Stayed 4 nights in May 2019

6/10 Okay

Philippe

Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
King size bed is really a queen size bed. No WiFi in the room or near the rooms, just near the reception area. Could not locate my reservation and told me I was not in the right place, but it was a mistake of the person that has to manually enter everyone's reservations to their system. Room was not terrible, but it could have been cleaner. Just a place to sleep at night, would not expect to spend the day there. Tour company onsite was a bit sketchy and we lost money because of them.
Stayed 3 nights in Sep 2018

8/10 Good

Not Provided

Liked: Staff & service, property conditions & facilities
잠시 머물기 편리한곳
Stayed 2 nights in Sep 2018