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15 May 2022 by Customer Service.
Greetings from Hotel & Beach Club Ojo de Agua. We are saddened to know about the bad experience you had, your comments help us to be in constant improvement of our services and we assure you that we always give the best possible service. I hope to have a great day.
24 Feb 2022 by Kundendienst
Grüße von Hotel & Beach Club Ojo de Agua, Herr Heidi, wir freuen uns über die angenehme Erfahrung, die Sie bei uns gemacht haben. Ihre Kommentare helfen uns immer, unsere Dienstleistungen zu verbessern. Vielen Dank, dass Sie uns für Ihren Aufenthalt ausgewählt haben. Ausgezeichnete Woche.
Hotel & Beach Club Ojo de Agua offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel & Beach Club Ojo de Agua also features tour or ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Beach Club Ojo de Agua – This family restaurant serves breakfast, lunch and dinner.
2 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
