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Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Cabin

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Comfort Apartment, 2 Double Beds, Balcony, Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Bahía Tolok. During your stay, you're just a quick walk from Garrafon Natural Reef Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or facials at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes kayaking
  • Guests speak favourably about the location and the pool
  • Just a 5-minute drive from North Beach and a few minutes from Terminal Marítima Isla Mujeres
  • Airport shuttle service available for a fee

Bahía Tolok ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Bahía Tolok

Everyone (1)
5 out of 5

Posted by on 27 Jul 2023

Was this review helpful to you?

Property Features

Bahía Tolok offers its guests a full-service spa, an outdoor pool, and a children's pool. WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Bahía Tolok. The hotel can provide concierge services and wedding services. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Isla Mujeres hotel.

  • 11 guestrooms or units
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Umbrellas for the pool
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahía Tolok offers 11 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include a rainfall showerhead and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • First-run films
  • Netflix
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Wardrobe or cupboard

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking on site
  • Snorkelling nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Massages on beach
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Bahía Tolok offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Bahía Tolok

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: PayPal

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and PayPal.

  • Mobile payments
  • UnionPay
  • Staffed front desk
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 11:00 PM
  • PayPal
  • No rollaway/extra beds available
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2300 per person
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bahía Tolok Isla Mujeres
  • Aparthotel Bahía Tolok Isla Mujeres
  • Bahía Tolok Aparthotel Isla Mujeres
  • Isla Mujeres Bahía Tolok Aparthotel
  • Bahía Tolok Aparthotel
  • Aparthotel Bahía Tolok
  • Bahía Tolok Hotel
  • Bahía Tolok Isla Mujeres
  • Bahía Tolok Hotel Isla Mujeres

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.