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Cancun Plaza Condo Hotel

Property class: 3

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Photo gallery for Cancun Plaza Condo Hotel

Terrace/patio
Terrace/patio
Water view
Massages
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Blvd kukulcan km 19.4 Zona Hotelera, Can, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Place, La Isla Shopping Mall
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Beach View

Classic Room, 2 Double Beds, Beach View

Classic Room, 2 Double Beds, Beach View

  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

  • Beach view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

7.6 out of 10
Good
(18 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Comfort Room, 2 Double Beds, Terrace, Beach View

Comfort Room, 2 Double Beds, Terrace, Beach View

Comfort Room, 2 Double Beds, Terrace, Beach View

  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

  • Beach view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Cancun Plaza Condo Hotel

Guests of this beach hotel will appreciate convenient onsite amenities such as spa services and a children's pool. Change of towels is available on request.
Cancun Plaza Condo Hotel offers 13 air-conditioned accommodations with private pools and coffee/tea makers. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch flat-screen televisions come with digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Cancun Plaza Condo Hotel. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy local and international cuisine while dining at Plaza
  • Take a swim in the outdoor pool
  • Amenities include convenience store, a gift shop, and laundry facilities
  • Within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course
Cancun Plaza Condo Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Cancun Plaza Condo Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3-star Cancun hotel is smoke free.

The hotel hosts a free manager's reception daily.
Plaza - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Plaza

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Private pool

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Fenced private pool

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Cancun Plaza Condo Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel Cancun
Cancun Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel
Cancun Plaza Condo-Hotel Cancun
Condo-Hotel Aparthotel
Condo-Hotel
Cancun Plaza Condo Aparthotel
Cancun Plaza Condo Hotel Hotel
Cancun Plaza Condo Hotel Cancun
Cancun Plaza Condo Hotel Hotel Cancun

Cancun Plaza Condo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 177 out of 513 reviews
Rating 8 - Good. 112 out of 513 reviews
Rating 6 - Okay. 79 out of 513 reviews
Rating 4 - Poor. 64 out of 513 reviews
Rating 2 - Terrible. 81 out of 513 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

oscar, Collingwood

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice view and easy access to the beach
Stayed 1 night in Jan 2026

2/10 Terrible

Edgar

Travelled with family
Liked: Cleanliness, amenities
The bed was unbelievably hard, to the point where I couldn’t wait for it to be morning and I didn’t have to sleep anymore. Also the wifi was super slow and could not be on the wifi while my husband and 2 sons were on it. The positives were that the staff were nice and the restaurant there was very good for dinner. I’m sorry but I would not recommend anyone to stay here.
Stayed 1 night in Dec 2025

8/10 Good

Tatiane

Liked: Staff & service
Rooms were ok. Location and view were great.
Stayed 1 night in Dec 2025

8/10 Good

MIGUEL ANGEL

Travelled with family
Liked: Cleanliness, staff & service
La recepcion esta regular, nadie nos atendio a la salida.
Stayed 2 nights in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, perfect access to the beach and the pool area. Perfect place to stay, close to everything. Very kind staff.
Stayed 4 nights in Dec 2025

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Dec 2025

10/10 Excellent

DARWIN

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless , it was nice , we love it was peace and Quiet, relax , the food at the restaurant was VERY affordable and delicious meals , Great views , you feel safe , we really enjoy it 👏👏👏
Stayed 4 nights in Dec 2025

8/10 Good

Prashant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach facing property. Daily cleaning service. Very accommodating staff
Stayed 6 nights in Dec 2025

8/10 Good

JasvinderSingh

Travelled with family
Disliked: Cleanliness
Far from food area
Stayed 4 nights in Dec 2025

10/10 Excellent

Samuel

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Amy

Stayed 1 night in Nov 2025

6/10 Okay

Mariela

Travelled with group
Liked: Cleanliness, property conditions & facilities
The WiFi needs to improve besides that everything was great and also more atentive with the person when asked the number to message the host .
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Cm

Liked: Cleanliness, amenities, property conditions & facilities
Was nice experience
Stayed 2 nights in Oct 2025

10/10 Excellent

INGUE, coban

Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Oct 2025

6/10 Okay

Jacob

Travelled with family
Liked: Staff & service, amenities
Pool was awesome, Bar service folks. View to the beach and access to it.
Stayed 2 nights in Sep 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Javier

Stayed 1 night in Sep 2025

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

Stayed 3 nights in Aug 2025

10/10 Excellent

Huitzilin

Stayed 1 night in Aug 2025

6/10 Okay

Anakaren

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, nice view
Stayed 1 night in Aug 2025