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Hotel CasaBakal - A pie de Laguna - Bacalar

3.0 star property

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Photo gallery for Hotel CasaBakal - A pie de Laguna - Bacalar

Exterior
Bungalow Superior Vista Laguna
Dock
Panoramic Cabin - Shared Bathroom
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Costera #81 MZ 5 LT 139, Colonia Magisterial, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min drive‬
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Municipal Spa of Bacalar
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Habitacion Cuadruple Vista Laguna

Habitacion Cuadruple Vista Laguna

Habitacion Cuadruple Vista Laguna

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Tapanco Cuadruple Vista Laguna

Tapanco Cuadruple Vista Laguna

Tapanco Cuadruple Vista Laguna

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Bungalow Vista Laguna

Bungalow Vista Laguna

Bungalow Vista Laguna

  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow Cuadruple Mini Piscina

Bungalow Cuadruple Mini Piscina

Bungalow Cuadruple Mini Piscina

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow Superior

Bungalow Superior

Bungalow Superior

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Estandar

Bungalow Estandar

Bungalow Estandar

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow Superior Vista Laguna

Bungalow Superior Vista Laguna

Bungalow Superior Vista Laguna

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Cuadruple Estandar

Bungalow Cuadruple Estandar

Bungalow Cuadruple Estandar

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitacion Estandar

Habitacion Estandar

Habitacion Estandar

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio Cuadruple Frente Laguna

Estudio Cuadruple Frente Laguna

Estudio Cuadruple Frente Laguna

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Bungalow with Lake View

Bed sheets

Bungalow with Lake View

  • Lake view
  • 37 sq m
  • Sleeps 2

View all photos for Bungalow with Garden View

Bed sheets

Bungalow with Garden View

  • Garden view
  • 46 sq m
  • Sleeps 4

View all photos for Room Standard with Lake View

Bed sheets

Room Standard with Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 20 sq m
  • Sleeps 4

View all photos for Estudio Superior Frente Laguna

Estudio Superior Frente Laguna

Estudio Superior Frente Laguna

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin - Shared Bathroom

Cabin - Shared Bathroom

Cabin - Shared Bathroom

  • Lake view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Cabin - Shared Bathroom

Panoramic Cabin - Shared Bathroom

Panoramic Cabin - Shared Bathroom

  • Lagoon view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel CasaBakal - A pie de Laguna - Bacalar

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, concierge services, and a 24-hour front desk.
Hotel CasaBakal - A pie de Laguna - Bacalar offers 24 air-conditioned accommodations with complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel CasaBakal - A pie de Laguna - Bacalar. During your stay, you're just a quick walk from Cenote Esmeralda. Features include free breakfast and free WiFi in public areas, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a multilingual staff, and a terrace
  • Onsite recreation includes a playground
  • Just a 4-minute drive from Lake Bacalar and 6 minutes from Laguna Bacalar Ecological Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at Hotel CasaBakal - A pie de Laguna - Bacalar.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

Guests are served free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Onsite venue - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per stay
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Bakal
Casabakal A Pie Laguna Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel
Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel Bacalar

Hotel CasaBakal - A pie de Laguna - Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 198 reviews
Rating 8 - Good. 36 out of 198 reviews
Rating 6 - Okay. 20 out of 198 reviews
Rating 4 - Poor. 6 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard A

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great service. Room was a bit sad though
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location & view, nice personal, great restaurant, kayak & padels
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place, the staff is amazing as well as the breakfast they provide 😍
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with our dog! The food was amazing and some of the best cocktails I had while in Bacalar!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

John

Our family had a great weekend stay at Casa Bakal. Staff was friendly and helpful and made our stay very relaxing.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

clement

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Fido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very well maintained. Great staff.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean staff was friendly.. we got the room above the kitchen so it was loud
Stayed 1 night in Aug 2025
Verified

8/10 Good

karen

Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel because it's right by the lagoon and has incredible sunrises. You can go kayaking or relax in the pool while having a cocktail.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Tulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect area

Amazing stay!!!!! The lagoon is great!!!! the water is warm!!!! Great hotel!!!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities

Just wonderful! Heavenly

Perfect location, kayak was available for no charge and no time frame Axel was accommodating breakfast was exceptional and lunch could have picked a better spot, my dog was welcome and lots of green for him to play, bar had a refreshing fruit smoothie. ALL AROUND WONDERFUL
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel with very friendly service

Really enjoyed our family stay at this small lakeside hotel. Our room was lovely rustic chic, clean and had very good aircon. The breakfast each morning was superb- a mix of buffet items and ordering a la carte. So far the best cocktails I’ve tasted on this 2 week trip. Good proximity to main “town” and other restaurants Highly recommend
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breath taking views!! Amazing staff and Great Activities
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great location and great amenities. Kayaks and Paddle boards included which makes it great to not have to book another activity on the lagoon. Front staff very helpful and happy to give you all the tools to get by by yourself around town
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Omar

Liked: Cleanliness, amenities, property conditions & facilities
!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was super helpful. The grounds are beautiful with flowers. The direct access to the lake is a plus with kayaks available on property.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere and friendly staff. Everything seemed easy.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place it was very relaxing and peaceful! Only knock I have is a little hike from town if walking about 30 plus minutes. I also found the beds a little too firm for my liking but that is just a personal preference.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Carlo Dubon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything that you need
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, property conditions & facilities
Friendliness? Clean great food
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Katharine

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good scenic location and very comfy bed. Staff were not very friendly, especially the older porter who was decidedly grumpy! We thought we had paid in advance only to be told we owed the amount on arrival. We were told it was a 20 minute walk into town but it was over half an hour. The place needed a lot of tlc including tatty chairs on our balcony and broken tiles on the floor. Our shower sprayed water everywhere, flooding the bathroom. No hairdryer or fridge.
Tatty chairs
Litter
Tatty chairs
In need of tlc
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ever!!

Casa Bakal was exceptional. The staff was friendly and knowledgeable and provided guidance for different activities. The cleaning team did an excellent job in cleaning our bungalow. The location is perfect and the views are breathtaking. A very important factor was that it was pet friendly and our little guy was very happy there as well. From arrival to departure the staff made sure we had an excellent experience and we absolutely did. Casa Bakal is definitely a return destination, often.
Beautiful views
Many activities
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

YENY

Liked: Cleanliness, staff & service
The grounds are well kept and it is very clean. We paid a premium rate because the kitchen but it was not well equipped. It did not have the minimum that you could expect. No coffee maker, or toaster, only 2 pots, 3 plates, 3 glasses, not enough cutlery, and they don't provided any kitchen towels and only 1 knife. We ended up not using it.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Isabell was awesome fluent English and Spanish Jorge the manager super nice . We shared his chefs new vegetarian creation . it was awesome! Jim and Karen
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Altera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at CasaBakal, it's the perfect location right on the lagoon with a lovely pier to sit on and watch the sunset. Our intial room was very small, the photos do hide this a bit with just one bed and not much space around it! Luckily they were able to move us to a bigger room which was perfect. The staff were lovely and kind.
Stayed 4 nights in Sep 2023