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Casa Comfy

4.0 star property

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Photo gallery for Casa Comfy

A swimming pool with a wavy design, surrounded by lush greenery and palm trees.
An outdoor patio with a glass-top table and chairs, surrounded by potted plants and a white umbrella.
A modern kitchen with dark cabinets, a large island, and a dining area with a bench. There is a staircase leading to an upper level.
A mirrored bedroom with two beds, ceiling fans, a window, and a desk.
A modern interior with a staircase leading to an upper level.

Reviews

9.4 out of 10
Exceptional

Entire home

3 bedroomsSleeps 9220 sq m

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Eclipse manzana 9 lote 1, villa 12, Cancun, QROO, 77506
  • Place, Andres Quintana Roo Stadium
    ‪8 min walk‬
  • Place, Las Plazas Outlet Cancun
    ‪9 min walk‬
  • Place, La Sagrada Familia Parish
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Casa Comfy

This smoke-free vacation home features an outdoor pool, dry cleaning, and laundry facilities. Self parking is free. Other amenities include express check-in, express check-out, and multilingual staff assistance. The vacation home has 3 bedrooms and offers free WiFi and a furnished patio. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Housekeeping is available on request.
Air-conditioned accommodations at this vacation home offer washers/dryers and laptop-compatible safes. Rooms open to furnished patios. These individually decorated and furnished accommodations include dining tables. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the vacation home include an outdoor pool.
During your stay at this vacation home, you're just a quick walk from Andres Quintana Roo Stadium. Features include free self parking, plus an outdoor pool and dry cleaning service. The vacation home includes amenities such as free WiFi and a kitchen.
  • Air-conditioned home with kitchen, washer/dryer, and furnished patio
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a multilingual staff, and a terrace
  • Just a 1-minute drive from Las Plazas Outlet Cancun and 8 minutes from Ultramar Ferry Puerto Juárez
As a guest of this vacation home, you'll find an outdoor pool, a terrace, and multilingual staff. This vacation home also features laundry facilities, dry cleaning/laundry services, and express check-in. The front desk is open around the clock. Free self parking is available.

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the house: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children's dinnerware

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Spices
  • Toaster
  • Toaster oven
  • Water dispenser

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Outdoor areas

  • Furnished patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Electrical adapters
  • Guidebooks
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Laptop-compatible safe
  • Multilingual staff
  • Virtual front desk

Location highlights

  • In the city centre
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system

General

  • Eco-friendly cleaning products used
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Strip any used beds and gather used towels
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights, lock the doors, and return the keys
Failure to complete these may result in a negative review from the host.

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at this vacation home

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 4000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: MXN 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 002-005-001172/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Comfy Cancun
Casa Comfy Private vacation home
Casa Comfy Private vacation home Cancun

Casa Comfy Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

9.4/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Manuel Rocha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great, from the location to the ease of checking in and out, to the overall house. I wouldn’t hesitate to stay there again.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

jazmin

Liked: Cleanliness, check-in, listing accuracy
Very nice and clean house! Staff was awsome🙌 they were very helpful.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Great house for family with kids everything is close by.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Three bedrooms additional sofa area,very good place for family. Owner communicated in time.very informative and supportive.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Martha A

Liked: Cleanliness, property conditions & facilities, communication
This place is perfect for those who don’t want to be around other tourists. You can enjoy Cancun and come back to the house and rest or enjoy the huge pool. The house is beautiful and has room for a family.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Oscar A.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, and quiet.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Kecia-Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great girls trip! The property is lovely and the pool is an added bonus. The area was nice and quiet, we felt safe and was walkable to shopping and dining. Communication with the Property Manager was very responsive and came right away when we had a question. I would stay at this place again.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Samuel alvarado

Liked: Cleanliness, amenities, property conditions & facilities
Property was in excellent conditions communication with owner or who
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Andrea

Liked: Property conditions & facilities, communication
Home and utilities not as cleanly as others suggest. Good area. The pool was nice to come back to, it is a “neighborhood” pool so there were people there but it was still nice. Homeowners are very nice and very good communication throughout the entire stay.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Jenkin

Liked: Cleanliness, amenities, property conditions & facilities, communication
After a difficult situation at another property and a storm delaying our flight home, Ana came to our rescue. She welcomed us back with open arms and had the property cleaned and ready for us AGAIN during our unexpected extended stay. Her kindness and efficiency turned a stressful experience into one of comfort, and we couldn’t be more grateful!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Jenkin

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an exceptional stay at Ana’s property, and it truly exceeded all our expectations. The listing was accurate, and the property was immaculately clean, which immediately made us feel comfortable and at home. Ana’s communication was outstanding; she was incredibly responsive and went above and beyond to ensure we had everything we needed. Her warm and accommodating nature far exceeded typical hospitality standards, making us feel genuinely cared for throughout our stay. The property was also very secure and safe, which gave us peace of mind during our visit. Overall, it was a flawless experience, and we wouldn’t hesitate to stay here again!
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

SUSANAIVETH

Liked: Cleanliness, amenities, property conditions & facilities
Muy padre la casa, os encanto, todo y por supuesto la alberca
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities, communication
Nos gustó mucho Casa Comfy cómoda amplia segura y muy central
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Aurora

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Trinh

Disliked: Cleanliness, room comfort, communication
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Mario Alberto

Liked: Cleanliness, amenities, property conditions & facilities, communication