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Casa de los Sueños Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Casa de los Sueños Boutique Hotel

View from property
Ocean View Double
Presidential Room, 1 King Bed | Private kitchen
Outdoor dining
Studio King Size City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Spa

Explore the area

View in a map
Carretera Garrafon Manzana 55, Lote 9 SM 9, Isla Mujeres, QROO, 77400
  • Place, Parque de los Suenos
    ‪1 min walk‬
  • Place, Punta Sur
    ‪16 min walk‬
  • Place, North Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪77 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Double City View

Studio Double City View

Studio Double City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy City view

Economy City view

Economy City view

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Ocean View Double

Ocean View Double

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King

Ocean View King

Ocean View King

9.4 out of 10
Exceptional
(14 reviews)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 160 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double

Deluxe Double | View from room

Deluxe Double

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King Size City View

Studio King Size City View

Studio King Size City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, Ocean View

Family Room, Ocean View

Family Room, Ocean View

  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

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includes taxes & fees
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About this property

Casa de los Sueños Boutique Hotel

Beach location and 4 outdoor pools
At Casa de los Sueños Boutique Hotel, relax at one of the 4 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park. Housekeeping is available on request.
Casa de los Sueños Boutique Hotel offers 11 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Complimentary bicycles and a complimentary water park are featured at the hotel. 4 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Casa de los Sueños Boutique Hotel. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the free water park or swim in the 4 outdoor pools
  • Services include a concierge, tour or ticket assistance, and wedding services
  • Onsite recreation includes complimentary bicycles and kayaking
  • 4 mi (6.4 km) from North Beach and 10.8 mi (17.3 km) from Playa Mujeres Golf Club
  • Airport shuttle service available for a fee
  • Dogs welcome for free
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 4 outdoor swimming pools at Casa de los Sueños Boutique Hotel, and enjoy summer activities like snorkeling and kayaking.

Free breakfast is available daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a complimentary water park and a terrace. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Isla Mujeres hotel is smoke free.

Guests are served free full breakfast daily from 8 AM to noon.
Kin Ha - Onsite restaurant.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 3000 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Casa de los Sueños Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Casa De Los Suenos Hotel Isla Mujeres
Casa los Sueños
Casa los Sueños Hotel
Casa los Sueños Hotel Isla Mujeres
Casa los Sueños Isla Mujeres
Casa los Sueños Resort Isla Mujeres
Casa de los Sueños
Casa De Los Suenos Boutique
Boutique Hotel Casa de los Sueños
Casa de los Sueños Boutique Hotel Hotel
Casa de los Sueños Boutique Hotel Isla Mujeres
Casa de los Sueños Boutique Hotel Hotel Isla Mujeres

Casa de los Sueños Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 481 reviews
Rating 8 - Good. 73 out of 481 reviews
Rating 6 - Okay. 19 out of 481 reviews
Rating 4 - Poor. 17 out of 481 reviews
Rating 2 - Terrible. 12 out of 481 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carina Liset

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very beautiful,clean and safe
Stayed 4 nights in Jun 2025

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location great staff clean room
Stayed 4 nights in Jun 2025

6/10 Okay

Lisa-Marie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel staff was great. We checked-in there was no power. We were not notified prior. Power came back on appx 7:30pm. There is an affiliation with the beach club and it's not hotels pool but, beach club pools and ocean access. It was very run down. Guests there were highly intoxicated and behavior questionable, not an environment we would have chosen to expose ourselves to. We had nowhere else to go. Staff at beach club was nice and food was decent. I think the advertisement for this hotel is a bit misleading on Expedia. The property itself has no bar and no swimming pool to use. It the adjacent public beach club with guest privilege to use. Also, several stairs and uphill walking is not an issue for us. We noticed people struggling with this. This is not a good choice for someone who may have a disability.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Jun 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Casa de los Suenos and Kin ha restaurant/ bar. Such a cute quaint relaxing hotel with the best staff.
Stayed 7 nights in Jun 2025

8/10 Good

Mayra

Stayed 4 nights in Jun 2025

8/10 Good

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quietness, not too much party action. Had little trouble with AC. There was no TV. Would of like to watch something towards the ending of the night, or getting ready in the mornings
Stayed 4 nights in Jun 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They go above and beyond to help in anyway
Stayed 10 nights in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and comfortable. We will go back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect. Always is. Beautiful room Beautiful scenery Beautiful staff. Francis is the BEST. He along with everyone else always go out of their way to make sure everyone gets the best experience. I love it here.
Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I had a wonderful stay at Casa de los Suenos. Free paddle board, kayak, snorkel rentals. And service was great. I needed a doctor on a Sunday, and the hotel had one there on site to see me within 30 minutes. Would definitely recommend staying here.
Stayed 3 nights in May 2025

10/10 Excellent

Bridget

Stayed 5 nights in May 2025

6/10 Okay

Dwayne

Stayed 5 nights in May 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed a wonderful vacation at Casa de los Suenos! We booked the presidential suite and WOW! You will not be disappointed. The staff are fabulous as is the property itself! The free breakfast is also fantastic. If you are in question… just book it! If not, that’s fine because I’ll just steal your reservation. I’m ready to go back and we just checked out an hour ago.
Stayed 3 nights in May 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jason Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay! Carlos & Francis were always there to help if I needed anything. The place had a great pool with an incredible view. Plus you get a free breakfast with two drinks (milk, pineapple juice, orange juice, etc.) The Joint and El Borracho Burro Cantina are both within walking distance. I can't wait to go back!
Stayed 6 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Will return!
Stayed 5 nights in May 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
This place is beautiful the stuff where friendly and very helpful the rooms are nice too, the only thing we don’t like it was our room didn’t had a TV.But other than that the votes has a beautiful view, I recommend this place 100%
Stayed 6 nights in May 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Beautiful views, clean facilities, friendly staff. Room was basic no coffee maker/ tv. We had a fridge and a safe. Gorgeous views from lobby and our balcony every day. Morning coffee in lobby appreciated. Access to Kinha easy, breakfast good every day. Snorkeling great off the dock. Surrounding area had walkable eateries, pharmacy. Transportation options - bus or taxi right at door step. Can book golf cart if needed. Can walk to Garrafon and Punta Sur if you are a walker.
Stayed 7 nights in May 2025

8/10 Good

Susana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would of had like for the hotel to give more access to the pool until 12am and not 9pm.
Stayed 5 nights in May 2025

10/10 Excellent

Wendy, Scottsdale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed here and loved it even morel. The staff is great, food in the restaurant excellent and very reasonable. Breakfast is included and very generous in portions and choices. Balcony rooms facing the water are roomy and nice. And the views stunning. The water and snorkling are great.
Stayed 2 nights in Apr 2025

10/10 Excellent

mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Great pool at lobby. Great restaurant and beach area. Excellent service - Carlos was exceptional! As was Roberto! Great value. Great food
Stayed 4 nights in Apr 2025

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos definitely made the stay but in all honesty, all staff that i interacted with were exceptional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 3 nights in Feb 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Isla.

i would like to complement Carlos. He was the concierge that was at the hotel when we checked in. He was one of the highlights of our stay. He definitely made our stay enjoyable as he made sure we knew our way around places to eat. He even booked a dinner for us for one of the best seafood restaurants to eat in the area. I had some issues with the staff at the Kin-ha club and he made sure he made us feel heard and sent us a bottle of wine to make up for the shortcomings of the staff at Kin-ha, The Hotel was nice and small. Just what we were wanting. Room was clean and overlooking the water. We had plenty of ocean view and was very relaxed during our stay. We will come and stay at Casa de los Suenos again for sure.
Stayed 3 nights in Mar 2025