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Casa Velero Puerto Morelos

3.0 star property
VIP Access

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Photo gallery for Casa Velero Puerto Morelos

Front of property
Outdoor pool
House | Private kitchen
House
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
Av. Rafael Melgar, SMZ 2, MZ 4, Lote 4, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Ojo de Agua Beach
    ‪3 min walk‬
  • Place, Puerto Morelos Town Square
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for House

House

House

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment (#3)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Apartment (#3)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment (#2)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Apartment (#2)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment (#1)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Apartment (#1)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio (#5)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio (#5)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (#6)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio (#6)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (#7)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio (#7)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (#8)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio (#8)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (#9)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio (#9)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (#10)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio (#10)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (#11)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio (#11)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (#12)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio (#12)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Casa Velero Puerto Morelos

Apartment with free parking, steps from Puerto Morelos Town Square
An outdoor pool, express check-in, and express check-out are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area. Each apartment features a kitchenette with a stovetop, along with a ceiling fan and a safe. Additional amenities include free WiFi, a shower, and an iron/ironing board. Limited housekeeping is available.
Casa Velero Puerto Morelos offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Accommodations at this 3-star apartment have kitchenettes with stovetops and cookware/dishes/utensils.

Bathrooms include bathtubs or showers. This Puerto Morelos apartment provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Casa Velero Puerto Morelos, you're just a quick walk from Puerto Morelos Town Square. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable apartment building has 12 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a stovetop, and a safe
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Steps from Puerto Morelos Town Square and 6 minutes by car from Puerto Morelos Beach
Casa Velero Puerto Morelos offers its guests an outdoor pool, barbecue grills, and a picnic area. Public spaces have free WiFi. Casa Velero Puerto Morelos also features express check-in and express check-out. Limited free parking is available on a first-come, first-served basis.

This 3-star Puerto Morelos apartment is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Outdoor areas

  • Barbecue grill
  • Picnic area

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 12 units
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Velero
Casa Velero by Elevate Rooms
Casa Velero Puerto Morelos Apartment
Casa Velero Puerto Morelos Puerto Morelos
Casa Velero Puerto Morelos Apartment Puerto Morelos

Casa Velero Puerto Morelos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 7 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 4 out of 39 reviews

8.4/10

Cleanliness

8.0/10

Amenities

7.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, room comfort
Great sunrises! Comfortable and safe.
Stayed 2 nights in Aug 2025

8/10 Good

Myosotis

Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Myriam

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not sure how Expedia can advertise a property like this one! It’s outdated and dirty; there is not value for money. There is no registration of guests, no cleaning of rooms and I had to chase the only employee for clean towels. I expect Expedia will reimburse me for the nights I had to stay at a different hotel. Very disappointed!
Stayed 2 nights in Mar 2025

6/10 Okay

Annette

Travelled with partner
Great location. Our room (#11) was smaller than it appeared in photos. Kitchenette very small and nothing provided except dish detergent. Hammocks were excellent addition but building could use some love. Not good value for money, we left early and found nicer cheaper places on the beach side.
Stayed 17 nights in Feb 2024

10/10 Excellent

Karla

Liked: Cleanliness
Todo bien
Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort

Just fine!

Very pleasant. Hosts were lovely and attentive. I will return
Stayed 2 nights in Nov 2023

6/10 Okay

Charles

Travelled with family
Disliked: Cleanliness
The location couldn't really be better, as it was 2 minutes to the beach, restos and amenities. The two woman who were "managing" the place were very pleasant and helpful. The furnishings are comfortable and the beds adequate. However, the whole unit needs a good cleaning, dusting and maybe a little paint. As well, it would be a good idea to invest in some new pots, pans and utentsils. Considering the price, I'd say we got a good deal.
Stayed 1 night in Nov 2023

2/10 Terrible

Italia

Stayed 1 night in Jul 2023

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities
The price was great for the location, having a kitchenette and a rooftop patio. I'll definitely stay here again!
Stayed 3 nights in Apr 2023

8/10 Good

NANCY

Liked: Cleanliness, room comfort

Great place

Very convenient to the beach and in the middle of town. the hotel has great deck decks with hammocks and a pool. The town was more expensive than we expected, but it is mostly a tourist town so that's to be expected. We'll definitely come back if we can.
Stayed 2 nights in Feb 2023

6/10 Okay

Stanton D

Disliked: Cleanliness
Great location. Close to everything. Very basic accommodation. Kitchen is hardly worth it and was not clean. No hot water except in the shower. No toiletries just hand soap. Bed was broken we fixed ourselves. Posted rate was not what was charged. Costs 200 nightNsoap for dishes ehich were not clean..
Stayed 2 nights in Dec 2022

10/10 Excellent

Alejandro, carrollton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice for the rate o paid. 1 block from the beach
Stayed 1 night in Sep 2022

8/10 Good

Barbara

Liked: Amenities, property conditions & facilities
Casa Velero is a friendly and cheerful atmosphere. Lucy and her crew are the best. All requests were dealt with immediately.
Stayed 21 nights in Mar 2022

6/10 Okay

Liam

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is close to beach and town square. Easy to walk. Staff are friendly. Room has kitchen and full size fridge. Place is in bad condition and needs renovations. Next to nightclub so its very loud at night. Beds were rock hard and small. Seemed like there were extra fees and taxes.
Stayed 2 nights in Mar 2022

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved the all new, modern room. The property gives opportunity to meet other travelers and they were all kind and helpful. When they ask what time you are arriving it’s because no one is there at times. We were unable to checkin or out and the guests watched our things while we went to an appointment returning hours later to find a lady that gave us a key to the room. No one was at the location when we left at ckout time. I was charged more than the quoted amount by Orbitz of 7.00 but no one to ask! The place is nice and would stay again but converse before arrival!!!
Stayed 1 night in Feb 2022

8/10 Good

Candee, Athol

Liked: Cleanliness, property conditions & facilities
An authentic Mexican stay. Most everything you need and in a great location close to town. The music from the neighboring bar was done around 10/11 each night and didn’t bother us. Lucy was amazing but does not speak english. Other residents smoked and if wafted into our room which wasn’t pleasant. We would stay here again.
Stayed 7 nights in Feb 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Calm, quiet, and good energy. Lucy doesnt speak english but she is able to help with anything. I liked being here.
Stayed 3 nights in Feb 2022

2/10 Terrible

vicky, Toronto

Disliked: Cleanliness, amenities, property conditions & facilities
The property was one block from the beach The cleaning lady was a great woman and very helpful There were bugs in the room. Lot and lots of ants everywhere The pool was the size of a hot tub Run down place and when using the visa machine billed me over a $100 to use it I would never stay here Big mistake that I did
Stayed 7 nights in Jan 2022

6/10 Okay

Julie

Liked: Cleanliness
Disliked: Room comfort

Nice place!

Very friendly and accommodating staff and the room was clean. The bed was not comfortable and there was quite a bit of noise at night which stopped about midnight. The location is excellent.
Stayed 4 nights in Dec 2021

10/10 Excellent

Clan

Travelled with partner
Liked: Amenities, property conditions & facilities
The Casa is a wonderful old style Mexican hotel, nice clean rooms, a great deck with small pool for all to use and hang out in the afternoon or evening. Close to all stores, beach restaurants etc. What really makes Casa Valero a great place to stay is the manager/host Debra. If the owners are smart, they will give her a huge raise to make sure she stays for a long time. Loved our 2 weeks.
Stayed 12 nights in Dec 2021

10/10 Excellent

Jafari

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Kinzo H.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Deborah was great! She personally greeted me and my fiance with a beer and home-made flavored water. Thanks so much for a wonderful experience!
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Fast and friendly check-in. I had everything I needed the entire time. Perfect!
Stayed 3 nights in Jun 2021