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Casa Velero Puerto Morelos

Property class: 3

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Photo gallery for Casa Velero Puerto Morelos

A beach with a thatched-roof hut, palm trees, and a clear blue sky.
A swimming pool with a thatched roof structure and outdoor seating area.
A thatched-roof outdoor seating area with a view of a resort.
A wooden staircase with a thatched roof structure above, leading to a higher level.
A kitchen with wooden cabinets, a sink, a stove, and a window with curtains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
Av. Rafael Melgar, SMZ 2, MZ 4, Lote 4, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Ojo de Agua Beach
    ‪3 min walk‬
  • Place, Puerto Morelos Town Square
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for House

A hotel room with a large bed, a wardrobe, a window with curtains, and a small table.

House

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment (#3)

A bedroom with a bed, a wooden wardrobe, and a curtain.

Apartment (#3)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment (#2)

A bedroom with a bed, a wooden wardrobe, and a curtain.

Apartment (#2)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment (#1)

A bedroom with a bed, a wooden wardrobe, and a curtain.

Apartment (#1)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio (#5)

A hotel room with a bed, a ceiling fan, a wall hanging, and a window with curtains.

Studio (#5)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio (#6)

A hotel room with a bed, a ceiling fan, a wall hanging, and a window with curtains.

Studio (#6)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio (#7)

A hotel room with a bed, a ceiling fan, a wall hanging, and a window with curtains.

Studio (#7)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio (#8)

A hotel room with a bed, a ceiling fan, a wall hanging, and a window with curtains.

Studio (#8)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio (#9)

A hotel room with a bed, a ceiling fan, a wall hanging, and a window with curtains.

Studio (#9)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio (#10)

A hotel room with a bed, a ceiling fan, a wall hanging, and a window with curtains.

Studio (#10)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio (#11)

A hotel room with a bed, a ceiling fan, a wall hanging, and a window with curtains.

Studio (#11)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio (#12)

A hotel room with a bed, a ceiling fan, a wall hanging, and a window with curtains.

Studio (#12)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

A poolside area with lounge chairs, a thatched-roof structure, and palm trees.
Hotel Ojo de Agua
Puerto Morelos
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.7 out of 5, Good, 1,001 reviews
The price is €69
includes taxes & fees
23 Sept - 24 Sept
Hotel Ojo de Agua

About this property

Casa Velero Puerto Morelos

An outdoor pool, express check-in, and express check-out are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area. Each apartment features a kitchenette with a stovetop, along with a ceiling fan and a safe. Additional amenities include free WiFi, a shower, and an iron/ironing board. Limited housekeeping is available.
Casa Velero Puerto Morelos offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Accommodations at this 3-star apartment have kitchenettes with stovetops and cookware/dishes/utensils.

Bathrooms include bathtubs or showers. This Puerto Morelos apartment provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Casa Velero Puerto Morelos, you're just a quick walk from Puerto Morelos Town Square. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable apartment building has 12 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a stovetop, and a shower
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Steps from Puerto Morelos Town Square and 6 minutes by car from Puerto Morelos Beach
Casa Velero Puerto Morelos offers its guests an outdoor pool, barbecue grills, and a picnic area. Public spaces have free WiFi. Casa Velero Puerto Morelos also features express check-in and express check-out. Limited free parking is available on a first-come, first-served basis.

This 3-star Puerto Morelos apartment is smoke free.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Outdoor areas

  • Barbecue grill
  • Picnic area

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 12 units
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Velero
Casa Velero by Elevate Rooms
Casa Velero Puerto Morelos Apartment
Casa Velero Puerto Morelos Puerto Morelos
Casa Velero Puerto Morelos Apartment Puerto Morelos

Casa Velero Puerto Morelos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 45 reviews
Rating 8 - Good. 10 out of 45 reviews
Rating 6 - Okay. 9 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 5 out of 45 reviews

8.2/10

Cleanliness

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Robin

Disliked: Cleanliness, check-in, communication, listing accuracy
Stayed 3 nights of 7 night booking, NO HOT WATER, JUST COLD.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Marc

Liked: Cleanliness, amenities
Fully equipped room one block from the beach. No front desk to speak of but clean and basic.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Christine

Liked: Communication
We adored Puerto Morellos. Fabulous beach and lots of great beach restaurants. Quiet town with lots of restaurants and live music. The property was cute and the staff very responsive and nice. Our only complaint was the sewer system which was emitting odour in our suite by the end of our stay.
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, room comfort, communication
Great sunrises! Comfortable and safe.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities, communication
The price was great for the location, having a kitchenette and a rooftop patio. I'll definitely stay here again!
Stayed 3 nights in Apr 2023
Verified review

6/10 Okay

james

Room was fine. Hot water sporadic and water pressure low.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

NANCY

Liked: Cleanliness, room comfort, communication

Great place

Very convenient to the beach and in the middle of town. the hotel has great deck decks with hammocks and a pool. The town was more expensive than we expected, but it is mostly a tourist town so that's to be expected. We'll definitely come back if we can.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice for the rate o paid. 1 block from the beach
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort, communication

Just fine!

Very pleasant. Hosts were lovely and attentive. I will return
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Annette

Great location. Our room (#11) was smaller than it appeared in photos. Kitchenette very small and nothing provided except dish detergent. Hammocks were excellent addition but building could use some love. Not good value for money, we left early and found nicer cheaper places on the beach side.
Stayed 17 nights in Feb 2024
Verified review

6/10 Okay

Charles

Disliked: Cleanliness
The location couldn't really be better, as it was 2 minutes to the beach, restos and amenities. The two woman who were "managing" the place were very pleasant and helpful. The furnishings are comfortable and the beds adequate. However, the whole unit needs a good cleaning, dusting and maybe a little paint. As well, it would be a good idea to invest in some new pots, pans and utentsils. Considering the price, I'd say we got a good deal.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Marie

Liked: Cleanliness, amenities
We loved the manager, Patricia. She is wonderful and very eager to be helpful. We enjoyed the proximity to the beach, restaurants and town square. The turtles were fun to watch. The one thing that was a nuisance was the need for a key to get in and to get out. There could have been a better locking system. Unfortunately the construction next door was very loud all day long! We hope that is finished when we return!
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Myriam

Disliked: Amenities, property conditions & facilities, communication
Not sure how Expedia can advertise a property like this one! It’s outdated and dirty; there is not value for money. There is no registration of guests, no cleaning of rooms and I had to chase the only employee for clean towels. I expect Expedia will reimburse me for the nights I had to stay at a different hotel. Very disappointed!
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Stanton D

Disliked: Cleanliness
Great location. Close to everything. Very basic accommodation. Kitchen is hardly worth it and was not clean. No hot water except in the shower. No toiletries just hand soap. Bed was broken we fixed ourselves. Posted rate was not what was charged. Costs 200 nightNsoap for dishes ehich were not clean..
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Belinda

Disliked: Cleanliness
This is a mixed review. The things I liked were - Close to the pier, beach & square & very walkable distance to cafes & restaurants. The things that I’m indifferent about but are still good to know - This is an older building with basic accommodation. It’s like a hostel style accommodation in the sense that there are no amenities apart from hand soap & toilet paper & there are no daily room services, which is totally fine. All rooms are private though with a private bathroom & kitchenette with refrigerator. I stayed 6 nights & I would have expected a change of the bins & towels around night 3, but I also didn’t ask for them to be changed so not entirely the fault of the hosts. Things that could be improved - Cleanliness - The floors had clearly not been cleaned well, if at all, as there was grit on the floor as well as hair that was definitely not from me (I have extremely short hair & there were many long hairs on the floor & in the bathroom drain). The kitchenette could use a good wipe over (cupboard doors & microwave) & there was no dishwashing liquid or to wash up or kitchen towel to dry up. The shower curtain could definitely do with replacing as it had mould stains on it & while the bed was comfy enough, the sheets were pretty thin & there was no mattress protection under the sheet. All of these things are an easy fix with a little more effort. I don’t mind that a place is older or basic, as long as it’s clean.
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

Violeta Adlai

Disliked: Amenities, property conditions & facilities, communication
Cama muy incomoda, mucho calor en la habitacion, tuvimos incomodo descanso
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, communication
Todo bien
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Vick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar , ubicación y servicio
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Barbara

Liked: Amenities, property conditions & facilities
Casa Velero is a friendly and cheerful atmosphere. Lucy and her crew are the best. All requests were dealt with immediately.
Stayed 21 nights in Mar 2022
Verified review

6/10 Okay

Liam

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is close to beach and town square. Easy to walk. Staff are friendly. Room has kitchen and full size fridge. Place is in bad condition and needs renovations. Next to nightclub so its very loud at night. Beds were rock hard and small. Seemed like there were extra fees and taxes.
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Loved the all new, modern room. The property gives opportunity to meet other travelers and they were all kind and helpful. When they ask what time you are arriving it’s because no one is there at times. We were unable to checkin or out and the guests watched our things while we went to an appointment returning hours later to find a lady that gave us a key to the room. No one was at the location when we left at ckout time. I was charged more than the quoted amount by Orbitz of 7.00 but no one to ask! The place is nice and would stay again but converse before arrival!!!
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Candee

Liked: Cleanliness, property conditions & facilities, communication
An authentic Mexican stay. Most everything you need and in a great location close to town. The music from the neighboring bar was done around 10/11 each night and didn’t bother us. Lucy was amazing but does not speak english. Other residents smoked and if wafted into our room which wasn’t pleasant. We would stay here again.
Stayed 7 nights in Feb 2022
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities, communication
Calm, quiet, and good energy. Lucy doesnt speak english but she is able to help with anything. I liked being here.
Stayed 3 nights in Feb 2022
Verified review

2/10 Terrible

vicky

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property was one block from the beach The cleaning lady was a great woman and very helpful There were bugs in the room. Lot and lots of ants everywhere The pool was the size of a hot tub Run down place and when using the visa machine billed me over a $100 to use it I would never stay here Big mistake that I did
Stayed 7 nights in Jan 2022