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Chichis and Charlies Beachfront

3.0 star property

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Photo gallery for Chichis and Charlies Beachfront

Exterior
Mini Suite with Terrace Ocean View | Beach/ocean view
Front of property
Exterior
Lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Rueda Medina ave s/n, North Beach, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪5 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪83 min drive‬

Room options

View all photos for Master Suite Ocean Front

Master Suite Ocean Front

Master Suite Ocean Front

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room Ocean View 2 double beds

Basic Room Ocean View 2 double beds

Basic Room Ocean View 2 double beds

  • Ocean view
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite with Terrace Ocean View

Mini Suite with Terrace Ocean View | Terrace/patio

Mini Suite with Terrace Ocean View

  • Ocean view
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room One King zise Bed

Basic Room One King zise Bed

Basic Room One King zise Bed

8.8 out of 10
Excellent
(30 reviews)
  • Bay view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Chichis and Charlies Beachfront

At Chichis and Charlies Beachfront, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the hotel's 2 beach bars. Limited housekeeping is available.
Chichis and Charlies Beachfront offers 18 accommodations with minibars and coffee/tea makers. Each accommodation is individually decorated. Cable television is provided.

Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Chichis and Charlies Beachfront. During your stay, you're just a quick walk from North Beach. Free WiFi in public areas, 2 beach bars, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, 2 beach bars, and 2 bars/lounges
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean accommodations and the beach
  • Steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Airport shuttle service available for a fee
There's a restaurant on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.

Onsite venue - This restaurant serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • A restaurant

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Chichis and Charlies Beachfront

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Chichis and Charlies Beachfront offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Chichis Charlies Hotel Isla Mujeres
Chichis Charlies Hotel
Chichis Charlies Isla Mujeres
Chichis Charlies
Chichis Charlies
Chichis Charlies Beachfront
Chichis and Charlies Beachfront Hotel
Chichis and Charlies Beachfront Isla Mujeres
Chichis and Charlies Beachfront Hotel Isla Mujeres

Chichis and Charlies Beachfront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 528 reviews
Rating 8 - Good. 129 out of 528 reviews
Rating 6 - Okay. 66 out of 528 reviews
Rating 4 - Poor. 32 out of 528 reviews
Rating 2 - Terrible. 31 out of 528 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jill

Stayed 3 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Clean room, staff friendly, AMAZING VIEWS AND BEACH FRONT LOCATION! Loved it so much we re booked it for 2 months later!!!
Stayed 4 nights in Jan 2026

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location of this hotel is absolutely perfect!! The rooms are very basic, but comfortable and very clean. Air conditioner worked well and our room had a small refrigerator. We thought that most of the staff was unfriendly & not very helpful (except for the cleaning crew, which were all super nice). When we booked the room, it says that there are beach loungers for the hotel guests - which there are, however, there are many exceptions as to which ones you can use. You cannot reserve them, so it was difficult to get two loungers and once we did finally get them, they were so uncomfortable, we ended up going to a different beach club a couple places down. (which we had to pay for) We would have been OK with just sitting in regular chairs instead, but they would not allow us to even do that. It did not ruin our trip by any means, we still had a fantastic time, but the beach lounger situation could definitely use some improvement ;)
Lovely small patio area in front of our door- with table & 2 chairs
Great view from our room on the 2nd floor!
Beds were comfortable
A/C & mini fridge worked well
Stayed 2 nights in Jan 2026

4/10 Poor

Kaden

Disliked: Amenities, property conditions & facilities
Ground level corner room is not ideal with all the workers that are stopping people all day every day. Good for people watching. We weren’t informed that beach chairs were provided for hotel guests. We paid for beach chairs every day, the last day when they told us that they were free for hotel guests. A cat brought a rat to the neighbours door, smelly and just removed and not cleaned up.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room is basic, clean and literally right on the beach our favourite spot
Stayed 3 nights in Jan 2026

6/10 Okay

kim

Disliked: Staff & service, amenities
The view from the room is amazing, the bed is also comfortable but otherwise they lack in a number of ways that would greatly improve the place especially considering the almost $400/night room charge. No one ever cleaned our room or replenished waters or towels, the beds lack an actual comforter, there are no beach towels, there is a coffee pot but no cups, no coffee/creamer/sugar (even after requesting it multiple times), there are no bedside lights for reading, the air conditioner rattles, the shower is hot for maybe 3 minutes and the water from the bathroom smells like Sulphur. I will say the location for anyone wanting to be right on North Beach is great.
Stayed 2 nights in Jan 2026

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
As far as the hotel goes, the room we were in was big, with two beds, a sofa, and a big deck. There are no lamps on the nightstands, not enough outlets, the tv didn't work, and no surfaces in the bathroom to put anything. They ran out of drinking water on the last two days of our stay, so plan ahead an get extra bottles for your room. My main issue is with the interface between the Hotels.com platform and the hotel's system. My reservation was for $2368. A charge was authorized to my card on 12/17/25 for $313. At check-in, the hotel charged me in pesos, which came to $2658USD. They assured me the $313 was just an authorization, which appears to be the case, now that I'm home and can check my account. After we had checked in, my daughter, who was on a different reservation, persisted, and they gave us all cash ($300 to me), so it all worked out. Obviously, this is not how I want to do business. I expect to be charged the amount I agreed to on the Hotels.com reservation. If they're going to do a pre-auth only, that needs to be made clear before arrival. This is the second time I've had an issue in Isla Mujeres with a Hotels.com/Expedia reservation, and it's the last time I'll be booking anything in Mexico on your platform.
Stayed 7 nights in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love the place. We love the location. Super quiet after 6:30pm n in the morning until 11am
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location was amazing!!!
Stayed 2 nights in Dec 2025

6/10 Okay

Sydney

Travelled with partner
Liked: Cleanliness
Room was very clean. Price was expensive for what you get. No beach towels provided. It was very noisy at night with loud music and guests talking while trying to sleep in the room. The beach access was excellent!
Stayed 1 night in Dec 2025

4/10 Poor

Marco

Disliked: Amenities
Location was good, views are great, room was very meh but the noise was unbearable.
Stayed 2 nights in Dec 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities
Location location location!! Located right on the beach in a great area of isla. Bar staff was also great. The room was nice and clean.
Stayed 4 nights in Dec 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean good size and right on the water, just like I hoped! It was in the heart of Norte Playa so had everything we wanted and needed all around us! I really enjoyed this place. Will be going back to stay!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great clean Hotel with a wonderful staff!
Stayed 7 nights in Dec 2025

10/10 Excellent

Kristi

Stayed 1 night in Nov 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic rooms with great beach access!
Stayed 4 nights in Nov 2025

10/10 Excellent

Toshiro

Liked: Cleanliness
Stayed 4 nights in Nov 2025

10/10 Excellent

Edwin, Shipman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotlessly clean as usual and the cleaning staff was exceptional each day. We really appreciate beach chairs set out early each morning and staff ready to help adjust umbrellas and provide bar service or eats throughout the day. A class hotel on a beautiful beach!
Stayed 4 nights in Nov 2025

10/10 Excellent

Gerardo

Liked: Cleanliness
The beach is just a few steps from our room, and the view is fantastic!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities
Great spot
Stayed 4 nights in Nov 2025

8/10 Good

Christiane

Liked: Staff & service
We had a room on the ground floor, directly in front of the restaurant, we see the sea on the left of the restaurant, on the right and through the restaurant. For us it is the best room # 2 or 3. However we have to consider that it is more noisy because of the music of the restaurant, but it is the better situation and we are at the level of the sand which for us is the best. The room was OK though they put a bed pad plasticized which is very hot, noisy when you move and uncomfortable. But this hotel has the better situation on the north beach.
Stayed 4 nights in Nov 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service
Hotel is located in a great spot! Walking distance to town was perfect. Room was clean, staff was friendly and view was amazing. Unfortunately the restaurant/bar was only open when the cruise hips pulled in and dumped people off onto the beaches.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Great spot on the ocean Clean room Water pressure lacking
Stayed 2 nights in Nov 2025

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Everything was great especially the location
Stayed 6 nights in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness
Room was fine. Could really use a ceiling fan a hair dryer and a beach towel would be nice. We would likely book there again. Great location and a little less than a 15 minute walk from the ferry.
Stayed 6 nights in Oct 2025