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Chichis and Charlies Beachfront

3.0 star property

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Front of property
Front of property
Lunch and dinner served
Mini Suite with Terrace Ocean View | Beach/ocean view
Master Suite Ocean Front

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rueda Medina ave s/n, North Beach, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪6 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪117 min drive‬

Room options

View all photos for Master Suite Ocean Front

Master Suite Ocean Front

Master Suite Ocean Front

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room One King zise Bed

Basic Room One King zise Bed | View from room

Basic Room One King zise Bed

  • Bay view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite with Terrace Ocean View

Mini Suite with Terrace Ocean View | Beach/ocean view

Mini Suite with Terrace Ocean View

  • Ocean view
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room Ocean View 2 double beds

Basic Room Ocean View 2 double beds | View from room

Basic Room Ocean View 2 double beds

  • Ocean view
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1020)
The price is €157
for 1 room
includes taxes & fees
12 May - 13 May
Izla Beach Front Hotel

About this property

Chichis and Charlies Beachfront

Sun and fun on the beach, near Isla Mujeres Ferry Terminal
At Chichis and Charlies Beachfront, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the hotel's 2 beach bars. Limited housekeeping is available.
Chichis and Charlies Beachfront offers 18 accommodations with minibars and coffee/tea makers. Each accommodation is individually decorated. Cable television is provided.

Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Chichis and Charlies Beachfront. During your stay, you're just a quick walk from North Beach. Free WiFi in public areas, 2 beach bars, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, 2 beach bars, and 2 bars/lounges
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the beach
  • Steps from North Beach and 11 minutes by foot from Isla Mujeres Ferry Terminal
  • Airport shuttle service available for a fee
There's a restaurant on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.

Onsite venue - This restaurant serves lunch and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • A restaurant

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Chichis and Charlies Beachfront

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Chichis and Charlies Beachfront offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Chichis Charlies Hotel Isla Mujeres
Chichis Charlies Hotel
Chichis Charlies Isla Mujeres
Chichis Charlies
Chichis Charlies
Chichis Charlies Beachfront
Chichis and Charlies Beachfront Hotel
Chichis and Charlies Beachfront Isla Mujeres
Chichis and Charlies Beachfront Hotel Isla Mujeres

Chichis and Charlies Beachfront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 200 out of 410 reviews
Rating 8 - Good. 105 out of 410 reviews
Rating 6 - Okay. 55 out of 410 reviews
Rating 4 - Poor. 25 out of 410 reviews
Rating 2 - Terrible. 25 out of 410 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Not good housekeeping service

During our stay, we asked the housekeeper if it was possible to switch one of our pillows for a softer one. She dismissed the request, saying all the pillows were the same. However, our friends staying in another room mentioned they had soft pillows available. Additionally, the housekeeping service consistently left us with just two towels each day—no hand towels and only one face towel (the second day, we didn’t have any the first day). This lack of attention to detail was disappointing especially being repeat guests. The front desk gentleman that did the check in for us was very nice and helpful.
Stayed 3 nights in Jan 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Was a nice property Dark walking in and out No hand towels Check out no thanks or receipts Probably would not stay there again
Stayed 3 nights in Jan 2025

8/10 Good

donna

Travelled with family
Best location in Isla on Playa Norte. Beach has eroded some but still plenty of room for beach chairs and umbrella, that are complimentary with stay. Water is crystal clear and warm. Rooms are basic with mini fridge and bottled water. Shower has no pressure, and pack your own hair dryer and beach towels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect location you cannot get any closer to Playa Norte!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to book once reading some of the reviews. I’m glad I booked it! The view from our mini suite was AMAZING! The room was clean and on the beach. It was walkable to town and we would definitely stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Dec 2024

4/10 Poor

Emilia

Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Joe

Stayed 2 nights in Dec 2024

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, amenities
Great views
Stayed 1 night in Dec 2024

8/10 Good

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel right on Playa Norte. We loved our stay!
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right on the beach!
Stayed 3 nights in Dec 2024

10/10 Excellent

Edwin

Liked: Staff & service, amenities, property conditions & facilities
You can hear the waves when you fall asleep and wake up in The morning No coffee available in the morning or breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right on the beach. The restaurant is very good and there was great communication about our ride to and from the airport. Overall wonderful experience, just beware of the rock hard beds!
Stayed 9 nights in Dec 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved out top floor room with a large balcony area overlooking the ocean. The food serves from the bar area was good. it was disappointing the bar/food area did not open until later and they closed by 630-7 pm every night. that means if you wanted any food or drinks you had to leave the property to get it. Also the only way to lock the door of our room was to use the key even when you are inside the room. there was no deadbolt or anything. There was only 1 key for this room. That meant when my husband left to go into town and locked the door from the outside I was then essentially locked in. I think it would be better if each adult had their own key. The cleaning staff was friendly. We got 4 clean bath towels as needed but there weren't any hand towels or washcloths. When it was time for us to check out we could not find anyone in the lobby to help us or turn the key in. We had to drag all of our luggage down 46 stairs and then had drag it through the sand to get off of the property to get a taxi. The only way onto and off of the property is through the sand. I would say the best part of this property was defiantly the view from out room. The staff was nice and the food from the bar was very good. Downside- We were not able to find staff to check out with before leaving and ended up leaving the key on the counter of the office (wait staff directed us to do this) , only having 1 key for the room, and the early closing hours for the bar/grill area on property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The view from the room on the third floor was pretty. The room was clean and cool. No beach towels. The restaurant is right in front and the music is playing from 10:00-6ish. They won’t let you sit in the chairs in front of the restaurant, you have to sit at the beach club to the right. The waitstaff there was nice. There is no breakfast or 2 for 1 that I had read somewhere.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right on the beach. Would recommend paving right up to property. Hard to pull suitcase through sand. It is paved at back but doesn’t belong to them. We were asked not too use. Should work out a deal with them. Will stay again in next trip
Stayed 7 nights in Nov 2024

6/10 Okay

Nat

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Some positives, some negatives

On the positive side, the hotel is in a great location, right on the beach with beautiful views. Wonderful beach with nice lounge chairs. The rooms are clean and roomy, though very basic. On the negative side, there is no coffee and only two small bottles of water in the room. Access to the hotel is through a hundred yards or so of sand, making it difficult to carry luggage. There is a refrigerator in the room but no microwave. Internet is terrible; speed is not good, and the signal goes out constantly, requiring a reconnect. Customer service is spotty; if you need something from 7:00 p.m. to 9:00 a.m. you’re out of luck, as the office is closed those hours.
Stayed 3 nights in Dec 2024

8/10 Good

Gail

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location, right on the beach. The rooms were super clean. WiFi was awful, especially in the room at night and in the morning, which hampered planning activities. The AC unit flooded the room and management didn’t seem too concerned, left us with a dripping unit for the night.
Stayed 7 nights in Nov 2024

6/10 Okay

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was okay. I was a bit disappointed in the service. Cleaning the rooms was slow or sometimes didn't happen. They ran out of beach towels so I had to used my dirty bath towel. I had a view of the ocean but the walk way to all the rooms is in front of your picture window so you can't leave your curtains open unless you want everyone watching you.
Stayed 6 nights in Nov 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right on north each. Older hotel but clean & friendly staff. Bed was hard & minimal shower pressure, but we are repeat customers and feel that it is worth it for the location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting for a basic stay. The room was clean and comfortable. The bed is very firm, which I like but others may not. Waking up and seeing the water was amazing, especially for the price. We didn’t have much interaction with the staff. The was a coffee maker in our room but no filters or coffee. Jax bar on the corner has coffee options though. Lots of places to eat and drink close by
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. I have stayed there 4-5 times. It’s always been great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, pleanty and easy parking for golf cart only, a few steps from the beach. Only issue we had was the shower backed up, everything else was is good condition. Highly recommend.
Stayed 1 night in Nov 2024