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City Express By Marriott Cancun Aeropuerto

2.5 star property

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Photo gallery for City Express By Marriott Cancun Aeropuerto

Lobby
Superior Room, 1 King Bed with Sofa bed
Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Super Manzana 301 MZ03 LT03, UPE Boulevard, Cancun, QROO, 77500
  • Place, El Tinto Golf Course
    ‪4 min drive‬
  • Place, Xoximilco
    ‪6 min drive‬
  • Place, Moon Palace Golf Club
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.2 out of 10
Very good
(33 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

City Express By Marriott Cancun Aeropuerto

An outdoor pool, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
City Express By Marriott Cancun Aeropuerto offers 137 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at City Express By Marriott Cancun Aeropuerto, you'll be within walking distance of Nichupté Lagoon. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, 2 meeting rooms, and convenience store
  • 10 minutes by car from Moon Palace Golf Club and 12 minutes from Delfines Beach
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 2 meeting rooms, and coworking spaces are available. Free breakfast is served daily. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly City Express By Marriott Cancun Aeropuerto. Self parking is free.

This Cancun hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Raised toilet seat
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2023
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

City Express By Marriott Cancun Aeropuerto Hotel
City Express By Marriott Cancun Aeropuerto Cancun
City Express By Marriott Cancun Aeropuerto Hotel Cancun

City Express By Marriott Cancun Aeropuerto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 825 reviews
Rating 8 - Good. 174 out of 825 reviews
Rating 6 - Okay. 103 out of 825 reviews
Rating 4 - Poor. 35 out of 825 reviews
Rating 2 - Terrible. 78 out of 825 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean room, amenities, breakfast , airport pick and drop
Stayed 5 nights in Dec 2025

8/10 Good

Milan, LONDON

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pros - Rooms were clean and spacious, Location was excellent and close to the airport, Free WiFi, Free Parking, Breakfast was good for the price and had vegetarian options. Free tea and coffee 24/7. Cons - The only thing we didn't like was the time it took us to check-in. There was only one staff and many tourists waiting to check in on a Saturday night (10-11pm). Also, both of our rooms were missing towels and we had to go and get them from the reception.
Stayed 1 night in Dec 2025

6/10 Okay

YONGQIANG, Riverton

Travelled with partner
Liked: Amenities
How should I start. It tooks us 20 minutes to find where the hotel shuttle pick up location. Then another 45 minutes for the shuttle to arrive. And despite a month ahead booking, we arrived at the hotel found the entire hotel is booked full and there is no room for us and another 3 families. We are ushered to City Express in Cancun hotel zone. Next morning we had a 6am flight, was told shuttle will be ready at 4am and we need to be ready at the lobby at 3:45. 4o’clock no shuttle, a taxi arrived but with charges. After we explained to the front desk, a shuttle was sent but only took us back to the original Marriott City Express. We had to wait again and get on another shuttle to airport. We are luck to make our 6am flight. I suppose perhaps knew Spanish would have speed things up a bit. But definitely the worst Marriott experience I ever had. Not sure other hotels around Cancun are better though. Another a family are stranded at the airport without hotel shuttle and was charged $130 $USD one way. If we didn’t have the patience, our one way airport to hotel (8 minutes drive) would have cost us $85 USD by taxi also. In comparison with Mexico City from airport to Roma Norte（30 minutes drive) of $23 USD, it’s definitely a ripoff.
Stayed 1 night in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. They had a swimming pool, but it wasn’t heated so we couldn’t use it. It definitely was centrally located downtown. It wasn’t convenient if you wanted to go to the beach. However, it was convenient if you wanted to go by bus to other towns in the Yucatán.
Stayed 1 night in Nov 2025

4/10 Poor

Kevin, San Jose

Liked: Cleanliness, staff & service
Room phone not working. Had only one towel provided for two of us. Since phone is not working I needed to walk down to get another towel. Food room service was not too bad thought.
Stayed 1 night in Dec 2025

2/10 Terrible

Anderson

Disliked: Cleanliness, staff & service, amenities
Nasty
Stayed 1 night in Dec 2025

10/10 Excellent

Mirian

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

Enid

Stayed 1 night in Dec 2025

10/10 Excellent

Franco, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities
Como hotel de paso precio valor está muy bien, pero no para una estancia de más de 2 días
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and services
Stayed 1 night in Dec 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient with professional and friendly staff. The shuttle service was easy and on time. Overall I would highly recommend this property.
Stayed 1 night in Dec 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Stayed 1 night in Sep 2025

4/10 Poor

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No early check in, and only one (very pleasant) person working reception to check in what had become a long line up of people waiting to check in when we could all finally check in at 3:00. More staff needed.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Violeta

Stayed 1 night in Nov 2025

2/10 Terrible

Carolina

Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities
Great place to stay and close to the airport, amazing their transportation
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Stayed 2 nights in Nov 2025

6/10 Okay

Jesús ismael

Disliked: Staff & service
El staff del front desk es muy grosero! La única buena expericiena fue con el conductor del transporte del aeropuerto muy buena persona.
Stayed 1 night in Nov 2025

2/10 Terrible

clement

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel doesn’t deserve even one star They say they have shuttle, but it doesn’t work. We had to wait 1 hour at airport, nobody answered the phone. So we had to pay a taxi to get to the hotel and paid almost the same price of the hotel. No tv working, no internet, no sink towels, The sink had a problem Bedroom light very poor Bed no good at all No lamp The list is huge, just bed things
Stayed 1 night in Oct 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Anderson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, upon arrival called front desk gave my name to share with driver. Took about 15 minutes for driver to come. Also book my departure shuttle bus. Will stay again if come to Cancun.
Stayed 1 night in Oct 2025

6/10 Okay

Harry

Travelled with family
Not clean in hallways
Stayed 1 night in Jun 2025

10/10 Excellent

Elmer

Stayed 1 night in Sep 2025