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City Express by Marriott Cancun

3.0 star property

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Photo gallery for City Express by Marriott Cancun

Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed with Sofa bed
Reception
Exterior
Free daily full breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪1 min walk‬
  • Place, Royal Yak Casino and Sports Book
    ‪3 min walk‬
  • Place, Dubai Palace Casino
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

7.0 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
ibis Cancun Centro
Downtown Cancun
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,259 reviews
The price is €53
includes taxes & fees
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About this property

City Express by Marriott Cancun

This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
City Express by Marriott Cancun offers 128 air-conditioned accommodations with hair dryers and irons/ironing boards. 31-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at City Express by Marriott Cancun. During your stay, you're just a quick walk from Plaza Las Americas. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Steps from Plaza Las Americas and a 3-minute drive from Las Palapas Park
A private beach is featured. City Express by Marriott Cancun offers its guests an outdoor pool and a fitness center. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly City Express by Marriott Cancun also features a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

City Express by Marriott Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
If you are just looking for a bed and shower with no bells and whistles, this place is a great value.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

vanessa

Liked: Cleanliness
Very friendly staff clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Svitlana

Liked: Cleanliness, amenities
Clean room and relaxing bed
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Dorothy

Liked: Cleanliness
Hotel is in transition. Upgraded room was minimalistic.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alba-Leea

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Raul Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff was very cordial and helpful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

yannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly they made me feel like home, the room was clean and organized.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Jimi M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Ramón mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MB
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mahal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Guillermo de Jesus

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Yvan Pierre

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Armando C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff members:)
Stayed 1 night in Nov 2023
Verified

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get to hotel by car
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Blaz

Disliked: Cleanliness, amenities
Room was wet and smaller than picture, smells was mold and bed sheets was damp, bathroom was uncomfortable and small , hallway was slippery. Food was not tasty
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Aron

Disliked: Cleanliness
Hotel was under construction, there’s nothing wrong with that. The issue was that there was trash, nails,metal parts and dust all over the lobby that we had to cross over when ever going out and in of hotel. Also I saw 2 cockroaches, one in the floor and one in the bed.
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

jian

Disliked: Cleanliness, amenities, property conditions & facilities
Mold on bath towel and wall
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Bilsan

Liked: Staff & service, amenities, property conditions & facilities
Just enough for my needs
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Carline

Disliked: Cleanliness, property conditions & facilities
Checked out within hours.
Stayed 4 nights in Aug 2024