Club Regina Cancun

3.5 star property

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Room options

View all photos for Club Suite

In-room safe, iron/ironing board, free cots/infant beds, Internet

Club Suite

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio King, Jetted Tub

Studio King, Jetted Tub

Studio King, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio w/Kitchenette

Studio w/Kitchenette

Studio w/Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living room

Grand Suite

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

8.0 out of 10
Very good
(4 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Standard

In-room safe, iron/ironing board, free cots/infant beds, Internet

Double Room Standard

  • 36 sq m
  • Sleeps 2

View all photos for Quadruple Suite Classic

In-room safe, iron/ironing board, free cots/infant beds, Internet

Quadruple Suite Classic

  • 73 sq m
  • Sleeps 4

View all photos for Suite Superior

In-room safe, iron/ironing board, free cots/infant beds, Internet

Suite Superior

  • 115 sq m
  • Sleeps 6

View all photos for Quadruple Suite Standard

In-room safe, iron/ironing board, free cots/infant beds, Internet

Quadruple Suite Standard

  • 73 sq m
  • Sleeps 4

View all photos for Room Standard

In-room safe, iron/ironing board, free cots/infant beds, Internet

Room Standard

  • 35 sq m
  • Sleeps 2

View all photos for Superior Suite, Ocean View

Superior Suite, Ocean View

Superior Suite, Ocean View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite with Sea View

In-room safe, iron/ironing board, free cots/infant beds, Internet

Suite with Sea View

  • 73 sq m
  • Sleeps 4

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About this property

Club Regina Cancun

Spend the day on Club Regina Cancun's beach or relax by one of the hotel's 2 outdoor swimming pools. Housekeeping is available on request.
Club Regina Cancun offers 69 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.
2 outdoor swimming pools are on site along with a fitness center.
Our customers tell us they can't get enough of the helpful staff at Club Regina Cancun. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi in some public areas
  • Enjoy Mexican cuisine while dining at Restaurant Inizio
  • Breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 2-minute drive from Delfines Beach
Club Regina Cancun offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Club Regina Cancun. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to noon.
Restaurant Inizio - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Pool Bar - This bar is located by the pool and specializes in Mexican cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to noon for a fee: USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pool Bar
  • Restaurant Inizio

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Club Regina Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.77 per accommodation, per night

We've listed all charges provided to us by the property.

The listed mandatory resort fee applies to 'Grand Suite' bookings. The following mandatory resort fees per accommodation, per day apply to bookings made in other room types (fees collected at the property): USD 14 for 'Studio King, Jetted Tub' and 'Studio w/Kitchenette' bookings, and USD 18 for 'Club Suite' and 'Club Suite, Ocean View' bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 25 for adults and USD 25 for children
  • Self parking fee: USD 5.0 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Regina
Club Regina Cancun
Raintrees Club Regina Cancun
Raintrees Club Regina Hotel Cancun
Regina Cancun
Raintrees Club Regina Cancun Hotel
Raintrees Club Regina Hotel
Raintrees Club Regina
Club Regina Cancun Resort
Club Regina
Club Regina Cancun Hotel Cancun
Club Regina Cancun Cancun
Club Regina Cancun Aparthotel
Club Regina Cancun Aparthotel Cancun
Club Regina Cancun In Cancun (Zona Hotelera)

Club Regina Cancun Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 238 out of 516 reviews
Rating 8 - Good. 145 out of 516 reviews
Rating 6 - Okay. 68 out of 516 reviews
Rating 4 - Poor. 37 out of 516 reviews
Rating 2 - Terrible. 28 out of 516 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Pedram

Stayed 1 night in Dec 2025

10/10 Excellent

Rong

Travelled with family
Liked: Cleanliness, staff & service, amenities
The unit is spacious and thoughtfully laid out. Everything from the hot tub to the AC is fully operational; the kitchen equipment is a bit dated but works perfectly well, and the shower pressure is a highlight.
Stayed 4 nights in Dec 2025

10/10 Excellent

Biju

Stayed 3 nights in Dec 2025

6/10 Okay

Alvaro Hector Soto

Travelled with family
Stayed 3 nights in Dec 2025

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room; good food with different choices; courteous staffs
Stayed 2 nights in Dec 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our 2 room suite was very clean and comfortable for 2 nights. We loved the balcony view of sunrise over the Caribbean Sea, from either the spa tub or chairs. We also used the kitchenette for cooking and preparing breakfast and lunch, and walked to delicious local restaurant one evening, and the Club Regina hotel bar overlooking the coast the other eve (nachos and cheesecake were very good). The palapas near the beach were also nice for hanging out. The 3 pools and grounds are well-maintained in this older, smaller hotel at the south end of the Cancun hotel strip, which we preferred as it was very relaxing and low key. The staff were all very friendly and helpful, notably the doorman, front desk and club bar were especially helpful. King Bed was good, particularly the pillows. Our only wish was to have coffee packs provided in room because coffee in hotel bar and reception area did not open until mid morning (we found the coffee kit in the hotel shop for about $2USD to use our 2nd morning). We highly recommend Club Regina!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Armando

Stayed 1 night in Nov 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!! Outdated but clean and spacious rooms!! Service was excellent! All the staffs are friendly and polite!! 💙
Stayed 4 nights in Nov 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Great and efficient, friendly staff, very clean. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Sung Young

Stayed 9 nights in Nov 2025

10/10 Excellent

Mary

Great place
Stayed 1 night in Nov 2025

4/10 Poor

Franz Martin

Stayed 3 nights in Nov 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

David Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the bed & breakfast feel of this hotel.
Stayed 7 nights in Oct 2025

2/10 Terrible

Karen

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Jim Peter Andree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen
Stayed 6 nights in Aug 2025

8/10 Good

Susana, new westminster

Travelled with partner
Liked: Staff & service
Las instalaciones son un poco viejas pero el lugar está muy recomendable servicio muy bien solo que la playa está muy afectada ya no es lo que solía ser
Stayed 4 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Raj

Travelled with group
Liked: Cleanliness, room comfort

Had Good Time

We had a good time there. Property is at good location with ocean view however it is bit outdated rest everything is good here specially the price on which we booked make sense to stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort

Our favorite Cancun stay

We love Club Regina and especially their buffet breakfast and ocean view.
Stayed 1 night in Jul 2025

2/10 Terrible

JUAN CARLOS

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mikael

Liked: Cleanliness, room comfort
Stayed 14 nights in Jul 2025

6/10 Okay

Daniel

Liked: Room comfort

Great Staff !

I stayed 6 nights. The property is a good value and the staff is excellent, friendly, and very attentive. The pricing on alcoholic beverages is excessive and feels like Vegas. The rooms are good. However if you are on the street side , you will hear traffic. Biggest complaint was the moldy, mildew smell coming from the Air conditioner, I was waking up with headaches from the mold. I finally resorted to turning it off, and it was better. The room stayed cool enough because I was on the bottom floor. This is a problem with high humidity climates and older buildings. Being on the bottom floor did come with disadvantages of hearing activity above me. The staff is awesome. Next time I visit I will stay pay more money for a 4 star newer property. The whole mold issue is a deal breaker, I also smelled it in the Gym Area, so you know it's moldy through out the whole building vent system. They did send a tech out, and he put some deodorizing tabs in it. But that's only a band -aid for smell, and did not kill the mold, so know your breathing deodorizing fragrance and mold.
Stayed 7 nights in Jul 2025

8/10 Good

Oscar Gabriel

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2025