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Downtown Suites - Hotel Boutique by Maraf

2.0 star property

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Photo gallery for Downtown Suites - Hotel Boutique by Maraf

Restaurant
Front of property
Interior entrance
Executive Quadruple Room
Executive Quadruple Room | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
101 C. Jurel, Cancún, QROO, 77500
  • Place, Benito Juarez Municipal Building
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪9 min walk‬
  • Place, Plaza Las Americas
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Quadruple Room

Junior Quadruple Room

Junior Quadruple Room

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

  • Sleeps 4
  • 2 Double Beds

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Exterior detail
Hotel 28
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, 75 reviews
The price is €58
includes taxes & fees
23 Nov - 24 Nov
Hotel 28

About this property

Downtown Suites - Hotel Boutique by Maraf

Hotel with free parking, near Plaza Las Americas
Along with spa services, this hotel has tour/ticket assistance and a convenience store. Free WiFi in public areas and free self parking are also provided. Additionally, a communal living room, a porter/bellhop, and multilingual staff assistance are onsite. Change of towels is available on request.
Downtown Suites - Hotel Boutique by Maraf offers 9 accommodations with air conditioning. Smart televisions are featured in guestrooms.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of towels can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Downtown Suites - Hotel Boutique by Maraf, you're just a quick walk from PlayCity Casino. You'll find features like free WiFi in public areas and free self parking, plus a beach shuttle (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Just a 1-minute drive from Plaza Las Americas and a few minutes from Puerto Cancun Marina Town Center
  • Beach shuttle service available for a fee
As a guest of Downtown Suites - Hotel Boutique by Maraf, you'll find spa services, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. Downtown Suites - Hotel Boutique by Maraf also features tour/ticket assistance, a convenience store, and a porter. Self parking is free.

Smoking is allowed in designated areas at this Cancun hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free covered self parking on site

Things to do

  • Designer stores

Family friendly

  • Grocery/convenience store

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Outdoor entertainment area

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Downtown Suites - Hotel Boutique by Maraf

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Reviews

Downtown Suites - Hotel Boutique by Maraf Reviews

8.4

Very good

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

6/10 Okay

Harumi

Travelled with partner
Liked: Cleanliness, staff & service
The problem was the bathroom, would not flush properly and we had to keep extra water collecting it from the shower. The bathroom design needs some improvement, either you place some electric connections inside the bathroom or a mirror outside so you can fix your hair and look at it. Bigger counters are needed inside the bathroom sink area and shower area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

6/10 Okay

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hay agua caliente
Stayed 1 night in Oct 2025

10/10 Excellent

Jose Hernan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Piedad

Disliked: Staff & service
La vista de la habitación. Que lástima que tengan tan descuidado el patio
Stayed 1 night in Aug 2025

10/10 Excellent

Reservas *

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very much this suite, is a nice and a quiet place. The bedroom was comfortable, and the beds were good. We were near from the center of cancun and from the hotel zone.
Stayed 1 night in Jul 2025

10/10 Excellent

Matias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena habitación, muy cómoda y sobre todo espaciosa. El área es muy tranquila. Además nos gustó que estaba a pocos minutos de la entrada a la Zona Hotelera, y ahí mismo pasan transporte.
Stayed 1 night in Jul 2025