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Grand Oasis Cancun Todo Incluido

5.0 star property

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Photo gallery for Grand Oasis Cancun Todo Incluido

Exterior
Body treatments, body wraps, body scrubs, facials
Restaurant
Restaurant
Outdoor pool

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Grand Standard Non Refundable Room, hasta 2 niños comen y se hospedan gratis

Laptop workspace, blackout curtains, iron/ironing board

Grand Standard Non Refundable Room, hasta 2 niños comen y se hospedan gratis

  • 21 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard Room, hasta 2 niños comen y se hospedan gratis

Laptop workspace, blackout curtains, iron/ironing board

Grand Standard Room, hasta 2 niños comen y se hospedan gratis

  • 21 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View Room, hasta 2 niños comen y se hospedan gratis

Laptop workspace, blackout curtains, iron/ironing board

Grand Sunset View Room, hasta 2 niños comen y se hospedan gratis

  • 21 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Garden Terrace Room, hasta 2 niños comen y se hospedan gratis

Grand Garden Terrace Room, hasta 2 niños comen y se hospedan gratis

Grand Garden Terrace Room, hasta 2 niños comen y se hospedan gratis

  • Garden view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis

Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis

Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis

  • Ocean view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Grand Oasis Cancun Todo Incluido

Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun Todo Incluido's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Grand Oasis Cancun Todo Incluido offers 1378 accommodations with complimentary bottled water and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides wireless Internet access for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a marina are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensoria. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
During your stay at Grand Oasis Cancun Todo Incluido, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features like free self parking, plus 8 restaurants and 8 bars.
  • Free self parking
  • Drinking and dining options include 8 restaurants, a coffee shop, a swim-up bar, and 8 bars/lounges
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body scrubs, or manicures and pedicures at Sensoria
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Just a 2-minute drive from Iberostar Cancun Golf Course and 6 minutes from Delfines Beach
Grand Oasis Cancun Todo Incluido is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Oasis Cancun Todo Incluido offers its guests a full-service spa, a marina, and an outdoor tennis court. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a swim-up bar. WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. An outdoor pool, a nightclub, and a fitness center are also featured at the luxury Grand Oasis Cancun Todo Incluido. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

Grand Oasis Cancun Todo Incluido has 8 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals and snacks included
In-room minibar (some restrictions)

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Marina
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun Todo Incluido

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.94 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Oasis Cancun Lite Resort
Oasis Lite Resort
Oasis Cancun Lite All Inclusive
Oasis Lite All Inclusive
Oasis Cancun Lite All Inclusive All-inclusive property
Oasis Lite All Inclusive All-inclusive property
Oasis Cancun Lite
Oasis Lite Inclusive inclusiv
Oasis Cancun Todo Incluido
Oasis Cancun Lite All Inclusive
Grand Oasis Cancun Todo Incluido Hotel
Grand Oasis Cancun Todo Incluido Cancun
Grand Oasis Cancun Todo Incluido Hotel Cancun

Grand Oasis Cancun Todo Incluido Reviews

Reviews

5.4
Rating 10 - Excellent. 63 out of 496 reviews
Rating 8 - Good. 92 out of 496 reviews
Rating 6 - Okay. 101 out of 496 reviews
Rating 4 - Poor. 93 out of 496 reviews
Rating 2 - Terrible. 147 out of 496 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Ramon

Disliked: Staff & service
This place costumer service is awful , will cancel your reservation if you don’t check in on time so if you flight is delayed which is out of your control you loose all your money . I paid for 5 nights and I called the hotel to notify them and they didn’t care and wouldn’t refund me my money . Expedia costumer service stated they should of not cancel my reservation .
Stayed 5 nights in Jul 2022
Verified

2/10 Terrible

Roggers

Disliked: Staff & service
Staff was really rude in person, before it i try contact them and they didnt answer the my phone call, they didnt reply my whats up. Also when I arrive in the hotel they didnt answer any of my questions, and asked me to contact expedia to help me with everything. in the other words, or you book direct by their web site or they didnt support your. They dont care about customer satisfaction if you are a expedia customer
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Sussan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice la reserva en Expedia que indicaba que era Todo Incluido! Al llegar la hotel nos dijeron que la reserva que les aparecia en el sistema no incluía alimentación. Tuvimos que pagar mas de $500 me parece que Expedia hace una estafa con lo que ofrece. Me comuniqué con ellos por medio de chat y pésimo servicio al cliente, lejos de resolver y ayudar me dijeron que no se hacian responsables. Consejo: NO RESERVEN CON EXPEDIA
Stayed 4 nights in Jun 2022
Verified

2/10 Terrible

Yohan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nunca me dieron el todo incluido,solo desayuno incluido y tube que pagar 3800 pesos mexicanos para el todo incluido
Stayed 1 night in Jun 2022
Verified

6/10 Okay

nelibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel y las diferentes actividades. Había reservado un todo incluído y cuando llegue me dicen que solo desayuno (publicidad engañosa de expidia) Era mi cumpleaños y tarde 3 horas tratando de resolver y no obtuve éxito así que como ya era muy tarde solo pagué el daypass de bebidas y la pasamos muy bien en los show si regresaré al Hotel pero reservando directo con ellos ❤️ como es un hotel con muchas habitaciones las filas para los restaurantes son por lo menos de 30 min de espera.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

David Nunes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worst all-inclusive resort I have ever stayed in Mexico. I have never had such a bad experience. My girlfriend and I visited in early August 2021. For starters the place was udner staffed but given the nature of the pandemic it was understandable but regardless the staff was rude which is so different than the norm in mexcio. The buffets woom 30-60 mins every morning to enter for breakfast. The Food was rather cheap and low quality. The snack bars around the pools had the most horraneous options I ahve ever seen. There ould be giant tubs of pre-cooked chicken tenders that would just lay there all day until people ordered them. The drinks at this resort were beyond terrible. There was no premium liquor what so ever and all that the rest used was cheap local booze. They never measured their drinks which made the cocktails so strong it was unenjoyable. The rooms were the worst part of this all. The shower did not go past a luke warm heat, I woke up with bed bug bites almost every night, the cleanign service would only come clean the rooms once every two nights, there was no safe to lock your valuables up and the AC was broken so unless you left it at full blast it would be an incredibly loud noise that made it hard to sleep, so we went to bed in MEXICO with sweaters and sweat pants. Lastly, the beach was covered in algae. Please for the sake of your hard-earned dollar NEVER and I mean NEVER visit this resort. It was a great location 20 years ago but not anymore.
Stayed 6 nights in Aug 2021
Verified

4/10 Poor

Deyanira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones se ven descuidadas. La ducha dio muchos problemas y varias veces nos quedamos sin agua en la habitacion.
Stayed 6 nights in Sep 2021
Verified

2/10 Terrible

Lukasz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We purchased threw orbitz Allexclusive and when we got to check in they told us we don’t have anything we are Beaty upset and demanding some of our money back for a falls advertisement
Stayed 4 nights in Sep 2021
Verified

2/10 Terrible

Imelda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed that I purchased for all inclusive through Orbitz snd nothing was included! False advertising. Also the hotel gave room access to our room to a whole another family!
Stayed 4 nights in Sep 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
El hotel a decaído en fatal desde la calidad de comida hasta la atención del personal. terrible , Expedia te vende todos incluído pero no es cierto me cobraron casi $500 más por la estadía , la playa llena de sargazo vas a los bares y no tienen nada de lo que pides y los bartenders enojados , no tienen ni salsa soya para el sushi. La verdad terrible experiencia ! Expedia no se hace responsable ya que usa terceros para sus caras de paquetes y el perjudicado es uno no es lo que te ofrecen totalmente decepcionada .
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
XD
Stayed 4 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
The pool and beach were very nice. We enjoyed the adult pools. The beds there were nice. We were disappointed at most everything else. - They were missing two toliet seats at a restroom. -We waited approximately 2 hours to check in. - All inclusive means that breakfast was included. We needed to spend approximately $700 more to include the other meals and drinks. I have never gone to an all-inclusive resort that just included breakfast. -The bathroom had a frosted block wall between the toilet and the bed. I ended up using the restroom with the light out so the other person could see me. - It states that refrigerator is stocked, but if you want more of anything you have to pay for room service to bring it. This includes water which is needed to brush with. -Service was slow at all but one restaurant. The Italian restaurant had excellent service. -The restaurants were out of ice most days. -There was a sign saying that they were not responsible for theft and to use the safe. The safe did not have a lock and I heatd on our last day you had to go to the desk and buy a lock.
Stayed 5 nights in Jul 2021
Verified

2/10 Terrible

Elsie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid all inclusive to Expedia & hotel said no
Stayed 4 nights in Jul 2021
Verified

2/10 Terrible

AlexisPriego

Liked: Cleanliness
Disliked: Amenities
Les recomiendo el RIU... en realidad el gran oasis Cancun le falra mucho para hacer TODO INCLUIDO. Las porciones de los alimentos muy poco, la entrada al antro del hotel es tedioso el vigilante te hace q esperes como 1 hora. En realidad es la primera y ultima vez que me hospedo en ese lugar... queria ahorrar 3mil pesos y sali perdiendo... sin duda mi proxima vez sera en el RIU. No vuelvo a elegir el Gran oasis Cancun.
Stayed 3 nights in Dec 2020
Verified

4/10 Poor

Juany

Liked: Staff & service
Todo está muy lejos,no descansas por caminar tanto , para comer, tomar algo , ir al baño y luego vas a tu habitación y no funciona tu tarjeta opssss y otra vez ir a hacer una fila de una hora para que te la activen y vuelves a ir a tu habitación y sigue sin funcionar .. no volveré a hospedarme aho
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Atención a elevadores.

Deben ponerle atención a los elevadores pues son muy lentos y en la mayor parte de nuestra estadía uno de ellos no funcionó. Toda nuestra estancia la pasamos subiendo y bajando escaleras hasta el 5to piso.
Stayed 4 nights in Nov 2020
Verified

10/10 Excellent

Daniel Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Grand Oasis

Excelente estancia, muy buena la actitud de todos los meseros.
Stayed 6 nights in Oct 2020
Verified

2/10 Terrible

Damien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probablemente el peor hotel de Cancun

Dificilmente puedo comentar algo positivo, tal vez la alberca y playa que estan bien. Check-in pesimo, casi 2 horas para que nos entregaran la habitacion, aunque habia poca gente. Todos los restaurantes muy malos (incluso Bahia Steak house que requiere reservacion, y que en apariencia esta bien). Es pura comida congelada industrial sin sabor.. Durante mi estancia, fui varias veces a recepcion porque mi tarjeta para entrar a la habitacion estaba desactivada. El dia del check out, despues de desayunar me paso otra vez, pero segun era la chapa que ya no tenia pila, y solo una persona de mantenimiento podia ayudarme, y no estaba en este momento. Lo unico que me dijeron los empleados era que siempre les pasaba etc.. Esperé 1h30 y perdi mi vuelo. Todo mal de inicio a final, por un precio muy elevado..
Stayed 2 nights in Oct 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
El PEOR servicio que he recibido en mi vida. Las instalaciones están aceptables, pero el servicio es algo en serio, TERRIBLE!!!
Stayed 1 night in Sep 2020
Verified

8/10 Good

Yannick

Liked: Staff & service, amenities, property conditions & facilities
Chambre propre et confortable. Personnel très courtois et accueillant. Bonne nourriture. Site très grand. Plage et mer superbe. Site sécuritaire.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Muy rico el buffet, instalaciones muy seguras, el servicio del personal es excelente el trato que te dan es un 100 % amable
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem. Todo fue estupendo. Creo que vanos a volver.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Ale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el servicio, todo el personal es muy exigente y amable, me volveria a hospedar en este hotel
Stayed 6 nights in Nov 2019
Verified

2/10 Terrible

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Un al inclusive lo pagas para poder disfrutar de toso pero resulta que mi habitación no tenía ni refrescos por que no soy vip, y hay muchas restricciones, entonces para que pagas un all inclusive si en ese hotel te restringen, y yo no era la única molesta, éramos muchos los enojados
Stayed 1 night in Nov 2019