See all properties

Grand Oasis Palm - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Property video
Restaurant
8 bars/lounges, swim-up bar, beach bar
Standard Limited View

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Laundry

Explore the area

View in a map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪12 min walk‬
  • Place, Tortuga Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Suite

1 bedroom, minibar, in-room safe, blackout curtains

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room

  • 28 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Limited View

1 bedroom, minibar, in-room safe, blackout curtains

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
Grand Oasis Cancun - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.0 out of 5, 1,688 reviews
The price is €224
includes taxes & fees
24 Oct - 25 Oct
Grand Oasis Cancun - All Inclusive

About this property

Grand Oasis Palm - All Inclusive

Luxury property on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Grand Oasis Palm - All Inclusive offers 514 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available.
A marina and a health club are featured at the property. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.
During your stay at Grand Oasis Palm - All Inclusive, you're just a quick walk from Playa Tortugas. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 7 restaurants, a coffee shop, a beach bar, and a swim-up bar
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments, or manicures and pedicures at Sensoria Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, kayaking, and a playground
  • Within a 15-minute walk of Playa Tortugas and Langosta Beach
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm - All Inclusive like a marina and a complimentary children's club.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Los Agaves - Onsite restaurant.
Makitaco - Onsite restaurant. Open select days.
Cocoa - Onsite restaurant. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Soccer
Kids club

Lessons/classes/games

Aerobics
Dancing

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.31 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 337 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 109 out of 1004 reviews
Rating 2 - Terrible. 184 out of 1004 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cassandra

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever! Too much to say and not enough space! Go see my Google review on this place. I highly recommend you believe all the bad reviews. Normally I try to get my own opinion as I feel some people over exaggerate but, this time I should have listened to them and got my money’s worth by booking somewhere else!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mariglen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place with a family and good food!
Stayed 5 nights in Jul 2025

2/10 Terrible

Ferewini

Travelled with family
Disliked: Amenities
The service was very bad also food was terrible
Stayed 5 nights in Jul 2025

4/10 Poor

julia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenny

Liked: Staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough bartenders
Stayed 4 nights in Jul 2025

10/10 Excellent

Shantall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorenc

Liked: Cleanliness, staff & service, amenities
Was very nice
Stayed 7 nights in Jul 2025

2/10 Terrible

Jassy Ivellise, bronx

Travelled with group
Disliked: Amenities
I booked one Hotel. And was placed in another. They were connected. And we had had access. My biggest complaint is. The food offered was not good. The resturants you had to make reservations for offered almost the same thing in the buffet. Not much to do outside. You have to take transportation. Out because the hotel night life was nonexistent everything was watered down
Stayed 4 nights in Jul 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Not berry clean
Stayed 5 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a great experience

rude girl on the coffee shop area, forts & cups were dirty and we experienced bed bugs
Stayed 7 nights in Jul 2025

10/10 Excellent

Diki

Hotel is very good and food and all services
Stayed 4 nights in Jun 2025

10/10 Excellent

Shakhzoda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jul 2025

10/10 Excellent

adrian

Stayed 5 nights in Jul 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos hospedaron en el Sens y no en el Grand Oasis Palm. Nos dijeron que la habitación tenía tina por un beneficio pero no fue así. La comida en los buffets es muy rica y en los restaurantes con reservación también, muy buena. Los meseros son sumamente amables. El servicio de snacks y bebidas en la piscina es deplorable así como los de los restaurantes sin reservación. Solamente tienen a UNA persona atendiendo, son filas ENORMES para obtener una bebida y lo hacen de mala gana (sea servir algo de tomar o de comer). El sistema de intercambio de toallas no es enfocado en el cliente, se debe devolver las toallas en el mismo kiosko donde se retiran y el sistema es en papel y en lápiz, pero las reservaciones para los restarurante se hacen a través de una app de la cual hay que estar pendiente sino te cancelan la reserva. Los horarios de los restaurantes no están claros ya que no todos están abiertos y no indican en la app si solo son para adultos o no. Mi cama apestaba a orines, pasé dos malas noches gracias a ello mientras identificada el problema. La almohada y las sábanas y cubrecolchón estaban apestosas a orines del huesped anterior. Si no fuera por la comida, las instalaciones bonitas y los meseros amables, no lo recomendaría en lo absoluto.
Stayed 4 nights in Jul 2025

2/10 Terrible

Cristian

Disliked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 5 nights in Jul 2025

8/10 Good

Garcia, Yazmin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioning was not working well and there are too many people inside the hotel trying to sell you tour packages.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities
Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again
Stayed 6 nights in Jun 2025

2/10 Terrible

Maricela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The oasis tours sell packages and dosent included everything that they tell you I hade two cases were I felt very uncomfortable I was made feel I didn’t belong there
Stayed 4 nights in Jul 2025

10/10 Excellent

Neccy

Travelled with family and small children
Liked: Amenities
We loved this place
Stayed 4 nights in Jun 2025

10/10 Excellent

Paulique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.
Stayed 4 nights in Apr 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was booked twice by grand oasis because the app malfunctioned. The customer service is atrocious. stay far away from the grand oasis anything it is utter and total crap. I asked for a refund and they ignored me so I was charged twice on the same day for two different locations. I am going to file a lawsuit.
Stayed 1 night in Jun 2025