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Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property

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Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Exterior
Property video
Honeymoon Suite - King Bed | Bathroom
Ballroom
8 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(63 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Suite - 1 King 2 Murphy Beds

Premium Ocean View Suite - 1 King 2 Murphy Beds | Living area

Premium Ocean View Suite - 1 King 2 Murphy Beds

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront Room - King Bed - Terrace

Enclave Beachfront Room - King Bed - Terrace

Enclave Beachfront Room - King Bed - Terrace

7.4 out of 10
Good
(6 reviews)
  • Beach view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

Smart TV, table football

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave)

Smart TV, table football

Suite, Multiple Beds, Beachfront (Enclave)

9.8 out of 10
Exceptional
(6 reviews)
  • Beach view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Smart TV, table football

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 151 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave, Plunge Pool)

View from room

Suite, Multiple Beds, Beachfront (Enclave, Plunge Pool)

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Patio (Pool)

Suite, 1 Bedroom, Patio (Pool) | Living area

Suite, 1 Bedroom, Patio (Pool)

9.2 out of 10
Wonderful
(9 reviews)
  • 105 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

View from room

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

  • Beach view
  • 151 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Ocean View Accessible Suite - RI Shower

Ocean View Accessible Suite - RI Shower

Ocean View Accessible Suite - RI Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Down duvets, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 151 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Single Beds

View all photos for Enclave Honeymoon Suite - King Bed

Enclave Honeymoon Suite - King Bed | Living area

Enclave Honeymoon Suite - King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite - King Bed

Honeymoon Suite - King Bed | Living area

Honeymoon Suite - King Bed

  • Ocean view
  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

  • Beach view
  • 151 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Ocean View Room - 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Ocean View Room - 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • Ocean view
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

8.6 out of 10
Excellent
(92 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Balcony

Down duvets, pillow-top beds, in-room safe, desk

Enclave Beachfront Room - 2 Queen - Balcony

9.0 out of 10
Wonderful
(33 reviews)
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Terrace

Down duvets, pillow-top beds, in-room safe, desk

Enclave Beachfront Room - 2 Queen - Terrace

8.6 out of 10
Excellent
(12 reviews)
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

8.0 out of 10
Very good
(6 reviews)
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool and Patio View Room - 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Pool and Patio View Room - 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View (Mobility)

Room, 2 Queen Beds, Ocean View (Mobility)

Room, 2 Queen Beds, Ocean View (Mobility)

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Resort View Room - King Bed

Down duvets, pillow-top beds, in-room safe, desk

Resort View Room - King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Resort view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Room - 2 Queen Beds

Resort View Room - 2 Queen Beds

Resort View Room - 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • Resort view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

Catch some rays at the beach or spend the day relaxing at Hilton Cancun Mar Caribe All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hilton Cancun Mar Caribe All-Inclusive Resort offers 540 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. Smart televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hilton Cancun Mar Caribe All-Inclusive Resort's great beach location. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Enjoy features like free WiFi in public areas and free valet parking, plus 13 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy Mediterranean cuisine at La Luce, one of the property's 8 restaurants and 4 bars/lounges
  • Splash around at the waterslide or swim in the 13 outdoor pools
  • Indulge with deep-tissue massages, manicures and pedicures, or body scrubs at the spa
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Just a 1-minute drive from Iberostar Cancun Golf Course and 7 minutes from Delfines Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Hilton Cancun Mar Caribe All-Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Hilton Cancun Mar Caribe All-Inclusive Resort you can cool off in one of the 13 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This luxury property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

La Luce - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Maxal - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Noriku - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Vela - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seasalt - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hilton Cancun Mar Caribe All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Seasalt
  • Vela

Things to do

  • 13 outdoor pools
  • 24-hour gym
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Mini-fridge
  • Playground
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 80 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hilton Cancun Mar Caribe All-Inclusive Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number ORC180608L73
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2317 out of 3855 reviews
Rating 8 - Good. 813 out of 3855 reviews
Rating 6 - Okay. 410 out of 3855 reviews
Rating 4 - Poor. 164 out of 3855 reviews
Rating 2 - Terrible. 151 out of 3855 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Oryeliz

Disliked: Amenities, property conditions & facilities
Room ok !!staff, amenities terrible will not come back here
Stayed 3 nights in Dec 2025

10/10 Excellent

Prabuddha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 4 nights in Dec 2025

10/10 Excellent

Om

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, staff was amazing fun and food was the best! Highly recommend!!!!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect. The food, the room, the service and the staff..
Stayed 3 nights in Dec 2025

10/10 Excellent

Ying Yee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful and friendly, lots of entertainments for kids and the family, great food as well.
Stayed 8 nights in Dec 2025

8/10 Good

Kristina

Stayed 3 nights in Dec 2025

8/10 Good

Jose Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 6 nights in Dec 2025

2/10 Terrible

Mamatha

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the most disappointing stays I’ve ever had. The AC didn’t work on the first night, and we had to wait until 1 a.m. for someone to fix it—completely unacceptable after a long day. The buffet food was awful, with hardly anything fresh or appetizing. Worse yet, the staff seemed irritated and unfriendly the entire time; not a single smile or welcoming gesture. We had to call several times just to get basic items like towels and toilet paper. Overall, it felt like the guests’ comfort didn’t matter at all.
Middl of the night getting the ladder to fix
Opened the a/c one in the morning and staff argued
Stayed 3 nights in Dec 2025

8/10 Good

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nahil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly stuff
Stayed 7 nights in Nov 2025

10/10 Excellent

Lusine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort with the most friendly staff. The rooms are very convenient for families with kids very accommodating and smell awesome. Food was really good .
Stayed 5 nights in Dec 2025

2/10 Terrible

Barbara, Coquitlam

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
DO NOT COME TO THIS HOTEL IF YOU ARE EXPECTING ANY LEVEL OF SERVICE; FOOD ALSO COMES RAW If I could give no stars I would Multiple issues with this hotel on last few days and hotel staff brush it off. Biggest one is hotel not cooking food and saying eating raw fish is okay for pregnant because she (manager) does it. US Food states pregnant people should not consume raw food
Stayed 4 nights in Dec 2025

4/10 Poor

Aleksandr

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Restaurants were poor, service very poor, required multiple calls to get the room clean, seemed understaffed, very little servers around the pool
Stayed 7 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Hilton Cancun Mar Caribe All-Inclusive Resort – Guest Experience Review From an end-to-end experience standpoint, this property delivered strong value across all key performance areas. The resort aesthetics are visually impressive, the room accommodations exceeded expectations, and the food and beverage program was consistently high quality. While we did encounter an operational issue with our door lock, the on-site team responded swiftly and proactively. As a customer-first resolution, we were upgraded to a larger room featuring a private pool—an upgrade that significantly elevated the overall stay and demonstrated excellent service recovery and guest-centric decision-making. Net-net: beautiful property, exceptional rooms, outstanding food, and a management team empowered to resolve issues effectively. This experience reinforced brand confidence, and I fully anticipate returning in the future.
Stayed 4 nights in Dec 2025

10/10 Excellent

Suket

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great and super helpful staff. Spotless cleaning and amazing experience overall.
Stayed 5 nights in Nov 2025

2/10 Terrible

NIHAD

Travelled with family
Disliked: Cleanliness, amenities
Stay away, food is terrible bufet and resturants, bad service especially at the resturants, been to alot resorts before and this is the worst by far
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha

Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had such a good time at this resort. It’s our second time here and the staff was great. Especially the pool concierge team. JC, Leon, Kevin and the pool staff were great. Highly recommend this all-inclusive to everyone.
Stayed 4 nights in Dec 2025

8/10 Good

Magaly

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and up to date. Food was way better than I expected. Definitely enjoyed. Drinks were ok. Cokes tasted flat.
Stayed 4 nights in Dec 2025

8/10 Good

Jin Gyeong

Liked: Cleanliness, amenities
Overall, it was good. The pool is not very big, and there is no ocean-view pool for families; only the adults-only pool has an ocean view. Our room was assigned near the restaurant’s back door, and starting around 10:00 p.m., there was a lot of noise from staff talking and from plates and chairs being moved. My kids were trying to sleep, but it was quite noisy.
Stayed 4 nights in Dec 2025

10/10 Excellent

Reema

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff. Game room is small though. Not much to do in rain.
Stayed 5 nights in Sep 2025

10/10 Excellent

jaskaran singh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 6 nights in Dec 2025

10/10 Excellent

Zeehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and very clean.
Stayed 7 nights in Dec 2025

8/10 Good

Guanfang

Liked: Cleanliness, amenities, property conditions & facilities
Big pool. Very clean. Good for kids. But the food is terrible
Stayed 4 nights in Dec 2025

4/10 Poor

Sejla

This resort was just overall an “okay” resort! The food was our least favorite part! I would rate the food here a 1/10! We ended up getting food poisoning after eating at their steakhouse restaurant. The resort does get pretty noisy around 1pm and 8pm-1030/11pm! If you have babies/toddlers, I do not suggest staying here as the noise level is pretty loud especially during nap time. There was also a day when something downstairs from us was being renovated so there was a lot of noise. It woke our little boy up. The employees are so/so. They seem more arrogant than helpful. I had to call multiple times for them to bring something up such as a food item or for housekeeping. The buffet offers a variety of food but the quality is very poor! It’s actually disgusting. Our toddler refused to eat there… that should tell you something. Overall, disappointed in this resort.
Stayed 7 nights in Dec 2025