Hotel Colonial Cancun

3.0 star property

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Room options

View all photos for ESTANDAR KING

ESTANDAR KING

ESTANDAR KING

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for TRIPLE

TRIPLE

TRIPLE

  • 17 sq m
  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Colonial Cancun

Along with an outdoor pool, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Hotel Colonial Cancun offers 47 air-conditioned accommodations with irons/ironing boards and ceiling fans. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Colonial Cancun's great location. During your stay, you're just a quick walk from Las Palapas Park. Free WiFi in public areas, an outdoor pool, and concierge services are available.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by car from Cancun Mall and 12 minutes from Cancun Convention Center
Hotel Colonial Cancun offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Colonial Cancun also features concierge services and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-007303/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Hotel Colonial Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 221 out of 617 reviews
Rating 8 - Good. 168 out of 617 reviews
Rating 6 - Okay. 113 out of 617 reviews
Rating 4 - Poor. 49 out of 617 reviews
Rating 2 - Terrible. 66 out of 617 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Alejandra

Travelled with family
Liked: Staff & service
No blankets. No hair dryer, the room basic
Stayed 1 night in Dec 2025

10/10 Excellent

Nathalia

Stayed 1 night in Oct 2025

10/10 Excellent

Nathalia

Stayed 1 night in Oct 2025

6/10 Okay

Edgardo

Travelled with family
Just hard to get to it’s pretty hidden
Stayed 3 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriel, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excelent
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price you pay, this hotel is a satisfactory option for a single night’s stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
You get what you pay for
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun
Stayed 2 nights in Jul 2025

8/10 Good

Hector Roman

Liked: Cleanliness, staff & service
Decent place considering the budget friendly prices, dont expect quiet on this place, they have music until 3 or 4 am and no parking alot available, must park outside and find your own spot, dont expect luxury but again is good for the price
Stayed 3 nights in Jul 2025

6/10 Okay

Lene

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Jace

Liked: Staff & service
Great area to be a local
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

John, Conyers

Stayed 3 nights in Jun 2025

2/10 Terrible

Ashoka

Disliked: Cleanliness, property conditions & facilities
Front tiles slippy when wet bathroom tiles same .. extra fees
Stayed 1 night in Jun 2025

10/10 Excellent

Steven, Carleton Place

Stayed 1 night in Jun 2025

10/10 Excellent

Jesus, Lake Park

Stayed 1 night in Jun 2025

10/10 Excellent

Jesus, Lake Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, affordable, good service. Clean
Stayed 1 night in Jun 2025

6/10 Okay

aurora

Travelled with family
Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Richard

Everything about this place is adequate. Stayed only one night.
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you
Stayed 3 nights in May 2025