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Hotel Colonial San Carlos Cancún Centro

2.0 star property

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Photo gallery for Hotel Colonial San Carlos Cancún Centro

Reception
Reception
Standard Room | Balcony view
Reception
Family Suite

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Cedro, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪1 min walk‬
  • Place, Las Palapas Park
    ‪8 min walk‬
  • Place, Plaza 28
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Large Single Bed and 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 1 bedroom
  • City view
  • Sleeps 4
  • 4 Double Beds

View all photos for Classic Room

Bed sheets

Classic Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Bed sheets

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area
Hotel Colonial San Carlos
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Extra beds/cots
2.5 out of 5, 28 reviews
Hotel Colonial San Carlos

About this property

Hotel Colonial San Carlos Cancún Centro

Hotel in Cancun with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Hotel Colonial San Carlos Cancún Centro offers 24 accommodations. 18-inch LCD televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
During your stay at Hotel Colonial San Carlos Cancún Centro, you're just a quick walk from Mercado 23. Enjoy features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Just a 5-minute drive from Ultramar Ferry Puerto Juárez and a few minutes from Cancun Mall
WiFi is free in public spaces.

This Cancun hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Colonial San Carlos Cancún Centro

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Colonial San Carlos
Colonial Carlos Cancun Centro
Hotel Colonial San Carlos Cancún Centro Hotel
Hotel Colonial San Carlos Cancún Centro Cancun
Hotel Colonial San Carlos Cancún Centro Hotel Cancun

Hotel Colonial San Carlos Cancún Centro Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 38 out of 103 reviews
Rating 8 - Good. 17 out of 103 reviews
Rating 6 - Okay. 20 out of 103 reviews
Rating 4 - Poor. 10 out of 103 reviews
Rating 2 - Terrible. 18 out of 103 reviews

6.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Arturo

Disliked: Property conditions & facilities
The bathroom had a sewage smell I asked to be moved to different rooms. Negative answer ,the smell was all over the room
Stayed 8 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice and always helpful. If you stay in the city please be nice to the people who live there.
Stayed 6 nights in Mar 2025

8/10 Good

rex

Liked: Cleanliness, property conditions & facilities
Good locación
Stayed 8 nights in Feb 2025

8/10 Good

Gregory

Stayed 7 nights in Feb 2025

4/10 Poor

Bruce

Travelled with group
Disliked: Amenities
for the price can't really complain
Stayed 1 night in Feb 2025

4/10 Poor

jatinder, santa clara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very smelly in the unit, Mattress were very bad.
Stayed 1 night in Feb 2025

8/10 Good

Dwayne

Liked: Staff & service
Hotel was at best average. Could use some upgrades, but it’s close to most things, economical and nice benefit with coffee and fruit in the morning.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Nice location
Stayed 4 nights in Feb 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
All they need is a pool. Good people here
Stayed 2 nights in Feb 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to market and easy access
Stayed 1 night in Feb 2025

8/10 Good

Gregory

Stayed 7 nights in Feb 2025

6/10 Okay

Michael

Excelente ubicación
Stayed 4 nights in Feb 2025

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of septic in the room. No power outlets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laurence

Disliked: Cleanliness, property conditions & facilities
Not the conventional hotel but the second coolest I've been. Very well located. I would go back on my next trip
Stayed 9 nights in Jan 2025

4/10 Poor

Newton Massao

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel. Good price.
Stayed 2 nights in Jan 2025

8/10 Good

Rainer

Disliked: Property conditions & facilities
Last floor is difficult to climb
Stayed 3 nights in Jan 2025

8/10 Good

pablo

Liked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Rafael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas están de lo peor, no me hicieron válido el pago en Expedia, tuve que pagar en efectivo, hay agua el piso del baño, la puerta es insegura
Stayed 1 night in Jan 2025

8/10 Good

Gregory landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel. Inexpensive great market 100 yards away
Stayed 7 nights in Jan 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just what I needed for my weekend getaway!
Stayed 2 nights in Jan 2025

2/10 Terrible

Rolando

Stayed 6 nights in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno mercado, proxima.
Stayed 11 nights in Dec 2024

8/10 Good

Gregory landon warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea locatioon.
Stayed 1 night in Dec 2024

6/10 Okay

Marisela

Liked: Staff & service
I liked that it was safe, but didn't like that it was too many stairs and no elevator.
Stayed 1 night in Dec 2024