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Hotel Ikaro Suites

3.0 star property

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Photo gallery for Hotel Ikaro Suites

Outdoor pool, pool umbrellas
In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior detail
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Sunyaxchen No. 16 Sm.25 Mz. 25 Lote 58, Cancun, QROO, 77511
  • Place, Mercado 28
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Plaza 28
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Basic Studio Suite

Basic Studio Suite

Basic Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Classic Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Ikaro Suites

An outdoor pool, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Ikaro Suites offers 15 air-conditioned accommodations with safes and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Ikaro Suites, you're just a quick walk from Las Palapas Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 11 minutes by car from Cancun Convention Center and 13 minutes from Tortuga Beach
  • Airport shuttle service available for a fee
As a guest of Hotel Ikaro Suites, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Hotel Ikaro Suites also features a garden, concierge services, and laundry facilities. Self parking is free.

This 3-star Cancun hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 13 2025 to December 29 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ikaro Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ikaro
Hotel Ikaro Suites
Hotel Ikaro Suites Cancun
Ikaro Hotel
Ikaro Suites
Ikaro Suites Cancun
Hotel Ikaro Suites Hotel
Hotel Ikaro Suites Cancun
Hotel Ikaro Suites Hotel Cancun

Hotel Ikaro Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 128 reviews
Rating 8 - Good. 48 out of 128 reviews
Rating 6 - Okay. 33 out of 128 reviews
Rating 4 - Poor. 7 out of 128 reviews
Rating 2 - Terrible. 11 out of 128 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Not fancy but clean and friendly hotel staff.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place.. rate is fqir
Stayed 1 night in Oct 2023
Verified

6/10 Okay

ashok

Okay
Stayed 4 nights in Feb 2024
Verified

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a joke. Those pictures that represent this place have to be at least 10 years old. The pool look like a swamp literally. So I checked out and went to their sister property, which was much better however they charged me $130 and I’ve been fighting with my credit card company ever cents. I would stay at your sister property, but I would never stay at this property here ever.
Stayed 8 nights in Sep 2024
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J ai aime le sourire des employés ce qui m deplu c est que le secteur est innonde apres la pluie
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 6 nights in Dec 2023
Verified

2/10 Terrible

Gladys

Disliked: Cleanliness, staff & service, property conditions & facilities
No elevador(y tiene 4 pisos) piscina sucia con moho y el agua verde,que no te provoca entrar en ella con miedo a enfermarte , las habitaciones necesitan reparación de lo descuidada que están , toallas viejas y rotas y lo peor 😰Apagan el único aparato pequeño del aire acondicionado que tiene el cuarto apenas sales y encuentras la habitación como un horno cuando regresas !! Una pesadilla en Cancún 😠😠😠
Stayed 4 nights in Jun 2023
Verified

2/10 Terrible

Victor Ulises

Disliked: Cleanliness, staff & service, property conditions & facilities

Pesadilla en Cancún.....

Cuando llegamos al hotel no tenían dato de mi reservación y el baño olía a Kaka, a mí esposa le robaron 2 anillos de Plata, no es nada de lo que dice la descripción.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
Falta de toallas
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandeur de la suite et lit moilleux
Stayed 13 nights in Jan 2022
Verified

10/10 Excellent

Lito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The housekeeper changed the bedroom amenities everyday
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very clean, and the staff very polite.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fue una sola noche, pero el hotel tiene colchones muy viejos, y la habitación familiar está bien pero con un solo minisplit no es suficiente, es mas recomendable que estén todas las camas seguidas
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

hida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy limpio y muy atento el personal ,la alberca estaba sucia pero sabemos que porque habia llovido ,teniamos reservacion por 4 noches y estuvimos 7 en total y nos hicieron un buen descuento ,todos conformes. definitivamente si volveremos si dios permite .
Stayed 4 nights in Aug 2020
Verified

6/10 Okay

ernest

Liked: Staff & service
Disliked: Amenities
the best thing about this hotel is the location. The rooms are in bad need of repairs and furniture. The staff is very nice and the area is okay for downtown Cancun. Close to palapas park and ADO.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endast spansktalande. Områdes kändes inte tryggt. Hotellet är i behov av renovering. Poolen var äcklig
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Por lo que pague, que realmente fue muy poco,no me puedo quejar de nada,lo mejor es la ubicación cerca de ADO y restaurantes,mercados y sobre todo la amabilidad del personal,como siempre seguiré regresando aqui,
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Lorenzo

Disliked: Cleanliness, staff & service, room comfort

Mal servicio

Muy mala
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Leyna

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place, close to downtown, not to beach

The room was very nice, and bikes were available for use. The check-in and reading of the rules seemed a bit extreme, but otherwise it was all a nice spot. A long bike ride to the beach though, especially when the bike the assigned us had a flat tire..
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atencion

Muy buena atención, muy amables al recibirte, darte instrucciones y pudimos dejar el equipaje en resguardo, en general excelente atencion
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
RENTE UNA HABITACION PARA 5 PERSONAS, SOLO TIENE 1 MINISPLIT PARA TODA LA HABITACION, LLEGAMOS SOLO A DORMIR, EL AIRE ACONDICIONADO NUNCA FUNCIONO, EL PERSONAL DEL HOTEL LO FUE A REVISAR ARGUMENTANDO QUE " ESTABA FUNCIONANDO BIEN" MI FAMILIA YA ESTABA DORMIDA Y NO QUERIAN MOVERSE DE HABITACION YA QUE SOLO ESTARIAMOS 4 HORAS PARA DORMIR, MI MOLESTIA ES QUE NO REVISEN QUE FUNCIONA Y ENFRIA PERFECTAMENTE BIEN ANTES DE RENTARLO Y QUE NO OFREZCAN UNA MEJORA EN EL PRECIO POR TAN LAMENTABLE SITUACION, A MAS DE 30 GRADOS.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Muy malo. Colchones muy viejos y boludos. Televisión sin volumen
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Oscar

Disliked: Cleanliness, property conditions & facilities, room comfort
Booking the hotel made it seem like we were getting a master suite with 4 beds. what we actually had were 4 mats spread out on cement foundations in the room, and the room was terribly small. ON TOP OF THAT, we find bed bugs in our luggage! Don't get this hotel.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

berenice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel viejo

Le falta mantenimiento, la habitacion sucia, el personal no es muy amable, no tienen elevador y me toco la habitacion en el 3er piso y no hubo nadie quien nos pudiera ayudar aun cuando lo solicitamos
Stayed 1 night in Nov 2017
Verified

8/10 Good

RUTILO

Liked: Cleanliness, staff & service

Bien ubicado

Cerca del centro
Stayed 6 nights in Nov 2017