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Hotel Imperial las Perlas

3.5 star property

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Photo gallery for Hotel Imperial las Perlas

On the beach
Daily buffet breakfast (MXN 250 per person)
Beach bar
Standard Double Room
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500
  • Place, Las Perlas Beach
    ‪3 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪14 min walk‬
  • Place, Playa Tortugas
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

  • Partial sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Imperial las Perlas

An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a children's pool, and a 24-hour front desk.
Hotel Imperial las Perlas offers 115 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the helpful staff at Hotel Imperial las Perlas. During your stay, you're just a quick walk from Las Perlas Beach. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Tortuga Beach and 9 minutes from Cancun Mall
Some rates at Hotel Imperial las Perlas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Imperial las Perlas offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Hotel Imperial las Perlas also features a terrace and room service (during limited hours). Free self parking is available.

The hotel hosts a free manager's reception daily.
Hotel Imperial las Perlas has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Imperial las Perlas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 150 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 168 out of 1000 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Samantha

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Limited dining and transportation. We checked in right at 4pm and they didn’t give us towels for the pool although we said we want to go. The hotel is old and not in good shape. Good for last minute booking but I wouldn’t have been happy to spend more than one night at that price when you could get a lot better. Staff customer service wasn’t great either.
Stayed 1 night in Dec 2025

10/10 Excellent

Emma Lucia

Stayed 5 nights in Dec 2025

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Dec 2025

8/10 Good

JANET

Travelled with family
It was fairly clean on arrival except for the walls of the toilet which smeared with mud in places. Bedding was simple but great.
Pool busy & lively with music
Beach infront poor - a bit smelly too - but very handy for a boat trip
Sunbeds on small beach as well as by pool
Stayed 1 night in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round
Stayed 2 nights in Nov 2025

4/10 Poor

Antonio

Liked: Cleanliness, staff & service
Disliked: Amenities
Amenities, food and drinks. Very poor!
Stayed 1 night in Nov 2025

10/10 Excellent

Vadim

Stayed 4 nights in Nov 2025

4/10 Poor

Cesar

Liked: Cleanliness
Online they said the room has a king size bed and at the property there’s no king bed
Stayed 7 nights in Nov 2025

10/10 Excellent

Leon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good good room service and everthing was reaslly good
Stayed 7 nights in Oct 2025

10/10 Excellent

Darya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.
Stayed 6 nights in Oct 2025

2/10 Terrible

Alberto

Disliked: Property conditions & facilities, room comfort
The hotel furniture is very old, it seems like it's been there since the 80s and needs some serious maintenance.
Stayed 3 nights in Oct 2025

6/10 Okay

Julio

Travelled with family
Disliked: Property conditions & facilities
Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm
Stayed 9 nights in Oct 2025

10/10 Excellent

Vivienne E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem!! I could not find many reviews about the property, and I think it is to keep this a hidden gem!! Clean, quiet, amazing staff right on the beach!! Very basic, so if you need modern, you wont find that here. I would definitely stay again and recommend this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.
Stayed 1 night in Sep 2025

6/10 Okay

George

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly hotel is not a resort more like a hostel, it’s a good place if you don’t plan on staying on the property, more like just a place to sleep and wash up and explore the city, not much of a variety of food the chilaquiles are good and they’ll be served every morning, don’t forget to ride the Tren Maya if you want to explore the country side very easy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing experience with lovely staff.
Stayed 6 nights in Aug 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We enjoyed our stay, it was worn but clean. At one point they ran out of certain drinks. It was hard to get water, they had it you had to ask for it. It should be readily available in a water cooler. The servers were nice and 2 were amazing Israel being one of them. My son is in a wheelchair and they gave us adjacent ground floor rooms which was great. The servers helped him down the step. The towels were great. The gift shop was lovely. The Sea you couldn't swim in and the smell was like sewage depending on the wind. We would stay here again.
Stayed 5 nights in Aug 2025

4/10 Poor

Amiluz

Travelled with family
Disliked: Cleanliness
We booked the AI, thinking we can relax in the hotel. But they have very slow wifi, should be fine if you can just sit outside there's an ocean view but it smells so bad. Food is average, limited option, and the dining is located by the beach and smells really bad, not sure because of sargasso or coz it's near a loading dock. There are birds ready to snatch your food. Room is outdated. The staffs are welcoming and nice though, the only complement I can give to this hotel.
Stayed 3 nights in Aug 2025

4/10 Poor

Melanie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff very kind, good location. Not a lot of parking spots but the staff always managed to find spots to park. Not a real beach, many boats are leaving in front of the place, can’t swim there. The place needs a lot of updates (room, pool, bathroom), we were very disgusted by the birds that would fly in the buffet breakfast in the morning. It seems like a commun thing as no one cares anymore. We will not go there again.
Stayed 6 nights in Aug 2025

6/10 Okay

JUAN, Yulee

Travelled with group
Liked: Cleanliness, staff & service
They should variate the menu
Stayed 9 nights in Aug 2025

10/10 Excellent

jesus

Stayed 4 nights in Jul 2025

6/10 Okay

Yamileth

Liked: Staff & service
Disliked: Property conditions & facilities
It was p
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Norman Ray

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Still waiting on a response from Hilda or the management about a refund for my shakedown money
Stayed 7 nights in Jul 2025